ShipStation Features
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Shipping Carriers

Is there a way (when buying shipping in bulk) for Shipstation to automatically pull the cheapest shipping rate (carrier) for the order? Is there a rule to set up that can follow this??

issues with new layout

Some of the issues I have come across in the new layout are: unable to use shift to highlight more than one orderwhen printing a batch, the batch summary doesn't printwhen switching between stores the columns go back to defaultwhen printing labels, '...

scarey by New Contributor
  • 252 Views
  • 1 replies
  • 2 kudos

Resolved! Hidden Save Button in Live Delivery Option Setup

I just discovered the new feature to integrate live shipping rates with my site (Wix). I've just tried to add a "delivery option" and when I select "Live Rate" the screen expands and the save button disappears. I've tried completing the screen and sa...

Mejecs by New Contributor
  • 282 Views
  • 1 replies
  • 0 kudos

Marketplace Notification Settings......Gone

It seems ShipStation updated their Store Setup and eliminated the Notifications tab. Was told that it was integrated with the Branded tab. However, they seemed to have removed (or forgotten to include) the ability to change how a marketplace is notif...

Wabi by First-timer
  • 309 Views
  • 1 replies
  • 0 kudos

Reorder products on packing slip

We ship a selection of products that have common categories - ie the protein they use. We have a wide range of items and our warehouse is ordered by the product categories. I'd like to have my products print on the packing slip not in the order that ...

SanjayB by First-timer
  • 354 Views
  • 1 replies
  • 0 kudos

Default e-mail notification does not send

I have set up my store to send the Default Shipment Template e-mail notification when I create a label. Except, for some reason, Shipstation seems to randomly delete my store's setting, so although I think notifications are going out, they don't. The...

Cutter by New Contributor
  • 742 Views
  • 2 replies
  • 1 kudos

ShipStation Connect - Constant bugs

We've been using Shipstation for 4 years now to ship all of our ecommerce orders. Naturally we use the Shipstation Connect feature to make the process of printing shipping labels and packing slips more efficient. That being said, we encounter connect...

EmilyM by Occasional Contributor
  • 2312 Views
  • 8 replies
  • 2 kudos