Order number on Ups ground saver labels
when will Ship station allow printed messages on UPS sure post labels amazon some how got them on so i am assuming Ship Station can also print the order numbercant wait till this issue is resolved
Forum Posts
Paperless Trade/ Electronic Customs - user control?
We use Paperless Trade (PLT) on our DHL account, to create and file customs paperwork electronically. This works well, and we use it on almost every international shipment we raise.There are some countries where PLT isn't accepted and we have to atta...
Packing Slip shows price wrong with discount
The packing slip has the incorrect price total with a BOGO discount, and there seems to be no way to correct it. The cost summary is showing the correct amount, but the packing slip has the BOGO sale price then also subtracts the discount, making it ...
Option to Remove HS Codes Listed on Packing Slip
I have recently enabled HS codes to be transferred to Shipstation from my Shopify store which is super helpful BUT now I notice the HS codes are listed on my packing slips under each line item. It looks sloppy and confusing for the customer and is no...
Notes To Buyer Field API Field
We do not have a plan that allows for custom shipping list templates and can only print out the Notes to Customer field. I am trying to make an API post to add a string to that field and it is not available through SS API. Can the devs please make th...
Scanning
Hi Shipstation forums.Is anyone aware of a workaround in regards to fulfilling orders for multiples of a product, particularly when the product comes in a carton containing multiple units in the carton as well as being sold separately?For example;Pro...
Product Imports - Never Works
When will the product importing functionality improve?I've NEVER successfully imported without an issue being escalated in support. What does Invalid Product Import Status mean
Printing More than 3 Label Messages Per Shipping Label
We have a store where we ship many SKUs per shipment (generally 3-8) and because Shipstation can only print the first 3 SKUs on the shipping label, this adds a lot of extra labor/errors cross referencing with pack slips. I get that there is a limit o...
Adding Preferential Origin Statement on DHL
HiHas anyone found a way of adding the Preferential Origin Statement to DHL customs forms? I've been trying for ages to find how to do this but no luck as yet. Any help would be appreciated.Thanks
customize shipping label and packing slip
we would like to customize the shpping lable and packslip for Zoro and THDIf you are able to provide the sevice, kindly pls contact me.
How to know which items are aligned to which End of Day?
I cannot find this is this exists, but due to the nature of the way SS splits end of days, I now have 2 end of days with one set of parcels. I have no idea for the life of my how I figure out which parcel is aligned to which end of day.SS support tol...
Shipping prices not importing from Ebay... Anyone else have this issue?
So I've taken this up with shipstation (who has not updated my ticket in almost 2 weeks... Amazing service).. But our eBay store and eBay only will not load shipping prices, it shows everything at $0.00. Strangely enough it shows the total with shipp...
Pick List Order Number Barcode
Is there a way to add the barcode found on Packing Slips to the Pick List? Our workflow starts with a pick sheet / pick list.We are making the switch to ShipStation, but we need to print a packing slip in order to scan the order barcode?The only thin...
Packing Slip Date Format
Hello, I need to figure out how to reformat the ship date for packing slips. I'm automating some back office stuff as it pertains to packing slips. I need the ship date to appear as MM-DD-YYYY. Technically that is what it is set to. However, if it is...
Bulk printing order alerts
We always bulk print packing slips and labels but recently the popup alert that warned us that we already printed packing slips has disappeared. As you can imagine this is leading to some major picking/packing issues. I attempted to seek help from sh...
Adjusting label generation for integrated label printing
I'm trying to get the integrated label printing working for DPD labels, on this paper: https://www.labelszoo.com/gb/labels/crocodile-lz05-integrated-label/ As recommended by shipstation for this. The labels (and packing slip below) print at the right...
Reorder products on packing slip
We ship a selection of products that have common categories - ie the protein they use. We have a wide range of items and our warehouse is ordered by the product categories. I'd like to have my products print on the packing slip not in the order that ...