Windsor Framework Requirements - include invoices for returns

[Simon-Halo]

When shipping NI to GB we can ship as normal, no issues. When we create a return from GB to NI, there is no option to print the required documents. This has resulted in us having to manually send shipping invoices/customs forms to the likes of UPS and Parcel Force for every shipment. If these could be generated similar to international shipments for a return it would be perfect.

[CaraAdmin]

Hello @Simon-Halo!

Thank you for your post in the community! Our Windsor Framework Help Center article briefly mentions returns, which may offer some initial guidance.

In addition, a member of our Support team has contacted you to escalate your feature request. Your support ticket (#8301877) will handle all updates and further communication.

We appreciate you bringing this to the community’s attention. If I hear any updates on this topic, I’ll also share them here!

Happy Shipping!

-Cara