Seems ridiculous to me that Shipstation can't charge for import duties
upfront on Shopify and display that exact price in real time to the
customer. Easyship can. Only reason I'm not using Easyship is because
their UI is garbage, but will continue to...
Wouldn't it be great if ShipStation would send out a mass email letting
it's users know when there is an issue? I find it very annoying to wait
for a chat (although when I am 48th in line it does give me a clue) to
then be told:but since this is affe...
I have yet to get help for this error. After 6 years, creating a csv to
match the format is not difficult. Why won't the imports work?Chat
support escalates the issue and I've been bombarding this community, but
to no avail.. What is wrong with my fi...
Is there a way to configure the Packing Slip sort order other than
what's shown in the Packing Slip Setup drop-down (SKU, Name, Item
Quantity, Warehouse Location)? Ideally we would like one of these
methods:1) Sort by last 3 digits of the SKU2) Sort ...
Is there a way to sort the Shipping Manifest Report? When I export it to
an excel file I get an error message saying that all merged cells need
to be the same size. If I unmerge the cells it wrecks the report. It
would be nice to also generate this r...
Your FedEx label looks messy. Return and Ship To address blocks have
blatant spaces when any fields are empty. For example instead of: Mike
Smith 123 Main Street Seattle, WA 98207 it looks like: TO:Mike Smith 123
Main Street Seattle, WA 98207 Why the...
Since there is virtually no help from ship station ( i have sent a
e-mail but no answer...not surprised) I was hoping someone could direct
me regarding copies. Every time I print a label or shipping receipt it
prints in double...so Im just wasting la...
Hello is there a way to import customs declaration information when we
import orders from a csv file? There doesn't seem to be a mapping option
for this and we end up having to input manually the item type, country
of origin, harmonization codes etc ...
Hello! I am looking for recommendation for a barcode scanner. We are
looking to implement one that will work best with scanning the UPC
barcodes on a label and then scan the UPC barcode on the actual product
to make sure our pickers and packers are p...
Hi all We are new to ShipStation and have run into a road block weeks
before going live with NetSuiteWe are a small Cdn company and do not
have an IT Dept - the customized pack lists are in html and we are not
at all familiar with it. We can do a who...
The page keeps saying "Form submission failure: The information being
saved is not valid" when I try to change billing info for upgrading the
subscription plan.But I am sure that the card info is correct, because I
still use this card to place orders...
I am running into an issue with Scan to verify and print. The scan
process works fine. After the last item is scanned and it switches over
to the print function, I have to uncheck and re-check the the use scale
box to get the scale to read the weight...
Currently my ecommerce site lists a future ship date for some orders
(imported from Amazon), and so the ship date in Shipstation is
incorrect. I'm trying to find a hack to automatically change the ship
date to "Today" - there is no attribute in Autom...
We've been using Shipstation for 4 years now to ship all of our
ecommerce orders. Naturally we use the Shipstation Connect feature to
make the process of printing shipping labels and packing slips more
efficient. That being said, we encounter connect...
I would like to be able to customize my Commercial Invoice (Other Forms)
similarly to how most of the other documents have customizable options.
I use ShipStation Connect to print all of my documents because it is
very convenient.Currently every time...
How do I fix this issue? When I combine orders, the window freezes? BTW
by removing the human support was a typical bait and switch on the
service with SS. Please let us know how to get questions answered when
dealing with your software. Horrible!
Why does the program keep forgetting my document options (labels,
packing slips, etc.)???? I have to go back in and reset multiple times a
day. Oh, and then I get kicked out of the program entirely and have to
log in, only this time havin the fun of ...
I had a developed did this coding for me to print some orders in
customized packing slip . The coding is done, and it's able to print the
single lable without issue.However when select multi orders to print
together, it does not display correct. Can ...
We have been using Shipstation for a few months now, and almost EVERY
SINGLE DAY, we have some type of technical issue. This is absolutely
unacceptable. Is your software in beta? We have issues with scanning
products, printers, scales, logging in, et...
We set our Shipping CutoffSet the Ship Date to the next day if the time
is after:4:30PM Yet when we pull up an order in the (Orders) tab. And
ship it via order details screen. It never changes the ship by date...
I am using the Creat label without an order API.
returns a JSON format for the label.How do i convert that to a usable
format? What conversion needs to be do...
We desperately need the ability to restrict users to only see, report
and fulfill orders from only specific selling channels. In our case, we
have a 3rd party that wants to run a single Shopify page selling our
product for a month, while we would ful...
If i add criteria "ITEM SKU equals XYZ" multiple times using a variety
of products, will this work. Does the logic use both criteria as an OR
or as AND. Meaning it only needs to have one of those items. I want to
stop certain SKUs from importing. If ...
My shipstation Christmas wish list gets bigger and bigger everyday. For
todays post, I want to express our problems with combine orders feature.
1. New packing slip only displays parent order number2. New packing slip
only displays parent order tax, ...
We use Custom Packages for box dimensions when we ship. However, when we
have multipiece shipments and move into the Multi-Package Shipment
screen the custom package box dimensions we have created do not
populate. We have to type our box dimensions i...