Product Imports - Never Works
When will the product importing functionality improve?I've NEVER successfully imported without an issue being escalated in support. What does Invalid Product Import Status mean
Forum Posts
Barcode / Inventory
We are a Startup having lots of trouble figuring out how to set up our inventory system. We have downloaded and set up ship-station connect but it always tells us that we don't have it downloaded, We bought a barcode scanner on amazon but apparently ...
Shipstation Inventory Management: Can Shipstation be used to scan each product individually?
Hello, long time user here. I was wondering if I am missing something, but it looks like in you cannot use ShipStation to scan item by item when picking. For example scanning 3 widgets and the order allocates each one from stock as you do so. Every i...
Restricting access to stores
Hi all - We have multiple Shopify stores connected to our ShipStation account. Is there a way to restrict who can see what store? For example, we need person A to see Store 1 only and person B to see Store 2 only, but I want to be able to see Stores ...
Create + Print Label + Print Packaging Slip
Could we possibly get the option to print all 3 with a single click? Now the design has changed it's not as easy to do as it's in the top right of the screen rather than next to the label print button.
Global Post
Does anyone know if it's possible to opt OUT of Global Post? All of my international packages are currently being fed through a global post location in Carol Stream, IL and I've had a lot of packages that end up sitting there for a month, which is ri...
Pick List - Option to Hide Descriptions
Option to hide product descriptions in the pick list settings ("Personalisation" text in italics in screenshot below). Currently, products with the same name and SKUs are being listed individually if they have different descriptions, making the effic...
Automation rule for Hazmat checkbox
We ship predominantly lithium ion batteries with USPS/stamps.com using shipstation. For these we need to check the "This shipment contains dangerous goods" checkbox under other shipping options.I can't seem to find a way to automate clicking this che...
Missing Tags on Scan Orders screen
Hi Shipstation:I wish there was a way to view any tags added to an order on the Scan to VErify \ Scan to Print screen.We use tags like:Fragile, Multiple Items, Insurance Required, Include Free Item, etc. These tags are visible on the orders screen wh...
Splitting and order that has been shipped
Hello,An order has been shipped out of shipstation but it needed to be split....How do i split it?
Resolved! Return label without Outgoing label?
I have asked this question before, without success. I want to print a prepaid USPS or FedEx label TO MYSELF, and send it to my customer so he can use it to send me a package of known weight and dimensions. I cannot figure out how to do so. I have ask...
Categorise Ship Views into Folders
Hi, I think it would be super handy to be able to categorise ship view tabs into folders.We have a lot of views on our main screen and it becomes cluttered after adding a lot. Being able to break different types of views down into folders would make ...
UPS from Shipstation setup issues
Hello!After setting up the Carriers from Shipstation, the UPS option wasn't on the list. So I clicked on "Update ShipStation Carrier Services to enable new carriers and service options", which takes me to the setup pop-up to add UPS. BUT even though ...
Possible Product Feature - Tracking Report
Hi there,I think it would be great if there was a report or a place you could clearly see all your packages for a particular day and see if they have been delivered yet.This is especially true with Royal Mail, where as of yet you don't even get the l...
Barcode Scanners for inventory management
Hi,Could someone please recommend a bar code scanner that integrates nicely with shipstation. We are looking to use the barcode scanner for inventory management and printing labels. Please help!! We're a start up business so we don't have to much exp...
Possible new feature
HiIt would be great it Shipstation could flag up new customers. i.e. Customers not already on the shipstation customer database. Our marketing team want to add some POS material to encourage repeat purchase. If there was a little symbol the dispatch ...
Shipstation says printer is offline
I keep getting an error message when trying to print to IDPRT SP410: "The printer, IDPRT SP410, connected to shipstation workstation, is offline."I have tried: Printing a test page from my computer: it works fineRemoving and reinstalling the Shipstat...
PayPal notifications not supported
I'm a LONGTIME user of PayPal - now with their Shipstation support instead of their native solutionIt works great with somewhat limited capabilities butit has all I really need. It shows me what is unshipped and when I ship it, it notifies PayPal and...
Automation Filters Not Working
Has anyone had their Automation Filters start tagging orders differently out of nowhere? It appears automation isn't picking up on Commercial / Residential assignments.
Urgent: Unacceptable Treatment of Loyal Paying Customers - A Request for Improved Communication
Dear ShipStation,This past Saturday morning, on January 6th, I received a call from my team member, informing me that they were unable to perform any tasks in ShipStation due to a subscription issue. I was taken aback by this news and immediately log...
Shipstation total screw up -- second time in three months!!
For the second time in three months, we're dealing with a complete ship station meltdown after we were deluged with orders following a national media mention. The software marked orders as received and "waiting to be shipped" when they never download...
MyPost Business added reference line
At the moment there is no option to add anything into the sender reference line through the ShipStation website. It should be added to where you can select things like the; order number, SKU, quantity, product title, order notes, etc can be added int...
Payment methods needs to be a field
Original post by user Jesse Delo How do I map the payment type from my x-cart store? I need to know if it was a paypal payment or credit card payment. I have added the html to my fsd x-cart store but what is the map field name i need to use to pull i...
hazemat
need to make an automation rule or product setting for hazemat shipping
Pop Up upon printing a burden
Anyone else burdened by the double pop up that comes up and slides to the right once you print a label. Even though it takes a few seconds, it makes it impossible to view any orders or do anything in ship station until this clears out. Why not get ri...
"Verified" Column on "Awaiting Shipment" or "Orders" page
An optional column on the "Awaiting Shipment" page that would allow you to see at a glance what has been verified would be very useful. This feature already exists on the "Shipments" page which can be useful but it would provide more of a benefit on ...
Orders On Hold
Orders in On Hold status in Shopify still flow into Shipstation immediately and can be shipped. It would be great if there was some sort of stop/hold to these orders flowing into Shipstation or just more guidance on what to do with these orders as we...
Anyone Having Speed/Lag Issues?
Anyone else having speed/lag issues today? Nothing on Status.Shipstation- yet we continue to have slow processing. It's a headache.This, of course, is after I asked Shipstation to downgrade me for January, one day after renewal. We were forced to "up...
Checkout Rates for Shift4Shop
Please add Checkout rates Integration for Shift4ShopIt is there for other platforms
Include product add-ons in shipping confirmation
Customers are able to add product options when they place an order in my store. For example, if I am selling sun glasses, the customer has the option of adding a glasses case to their order. The glasses case is not a separate product but an add-on. T...
