ShipStation Features
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Forum Posts

View history of fill time SLA

We would like the ability to run a report, or have some way of viewing the history of the fill time SLA. These metrics would be helpful to give us a better overview on how often our company is meeting the goal (or not) of fulfilling orders in a 72 ho...

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Store Specific Carrier Settings

Dear ShipStation Community,I write today to petition an imperative improvement applicable to sellers and/or distributors that are active in various e-commerce platforms. As many of you may know, recently Amazon re-launched their carrier services, Ama...

Ship station 4x6 packing slip resolution is unreadable

I used the Nelko thermal printer with Pirate Ship for the packing slip and it comes out absolutely crisp and wonderful. With ship station even at 300 DPI in the settings, the quality is very poor.How do i get it to print a sharper label. I tried cust...

redcactus by Occasional Contributor
  • 421 Views
  • 1 replies
  • 2 kudos

Auto-Split Bundled Products

Allow Bundled products to split into multiple shipments. Some bundled products are cheaper to ship separately in 2 shipments than together in 1 shipment.

Jace by New Contributor
  • 277 Views
  • 0 replies
  • 0 kudos

Product List API should contain Product UPC

Currently the Product List API doesn't include the UPC in the response. This restricts the use cases of the product list API since I need the UPCs when requesting product information. I have to manually export this data now to get the data I'm lookin...

Fix Etsy Connectivity Issues

Shipstation integrates with Etsy. However, there are intermittent connection issues. This is a problem because when we mark orders are shipped, if the connection fails, those orders are not marked as shipped in Etsy. So we need to monitor daily for a...

Pick Lists or Packing Slip

It would be nice if you could view if a picklist/packing slip has been printed under the orders tab. This way, if multiple people are printing pick list's it would be obvious as to what is actively being packed. Currently you can only see this inform...

New2Ship by New Contributor
  • 1224 Views
  • 1 replies
  • 3 kudos

Packing Slip Printed on Orders Screen needed

There needs to be a column for "Packaging Slip Printed" on the orders page.That option (column) IS available under "Shipments" but why do I need to know if a packaging slip was created after it has shipped. I need to know if the packaging slip has be...

UPS by New Contributor
  • 1498 Views
  • 1 replies
  • 3 kudos

Filter by Ship date

Hi all, I would find it very useful if we could filter by the shipped date in the Orders -> Shipped menu. We can already choose this field to show as a column, so please allow us to also filter our table results by this as well. Thank you.

lukep by New Contributor
  • 4221 Views
  • 5 replies
  • 7 kudos

Shipstation Inventory

Does anyone have any tips on how to best track inventory with Shipstation Inventory management. Shipstation inventory only tracks inventory once an item is shipped (label created). I am looking for a system that can track inventory once an order come...

Eli11 by New Contributor
  • 1592 Views
  • 5 replies
  • 1 kudos

Feature Request: Send Shipping Data Back to Store

We run an online store using WooCommerce, and have workflows that trigger depending on where in the flow an order is. The one blocker we have is that ShipStation does not send the data back to our site when an order is `Out for Delivery` or `Delivere...

yumi by First-timer
  • 361 Views
  • 1 replies
  • 0 kudos

Split Shipment

When an order is split into 1 or 2 or 3, then later you think it was a mistake, there should be an option to reverse back the order to its original.

HP by New Contributor
  • 341 Views
  • 1 replies
  • 0 kudos

Error loading shipstation

Cannot get into ShipStation again, tried three browsers, similar to last Thursdays 9/26/24 outageError Details:Request failed with status code 504. Url was /sellerRequest failed with status code 504. Url was /seller/packagetypesRequest failed with st...

HeKeyCo by New Contributor
  • 966 Views
  • 6 replies
  • 0 kudos

Shipstation devices keep disappearing

I keep losing my devices. When this happens I refresh my connection and the devices reappear. This is happening through out the day. Anyone else having this issue?

PR by Occasional Contributor
  • 350 Views
  • 1 replies
  • 0 kudos

Error updating Orders

Getting this error. An error occurred attempting to update orders: String or binary data would be truncated. The statement has been terminated. At the bottom of the page it says modify store connection, which I did and still get the error. Any help w...

Multiple Package "Plus" Sign Missing

Anyone notice the plus sign has disappeared on Multi Package side screen? You can still click on the blank space and access the package presets however, the symbol to do so is gone.

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sales187 by New Contributor
  • 343 Views
  • 1 replies
  • 0 kudos

Please remove very old IN TRANSIT orders!

I have a weird issue where my In Transit filter suddenly stopped working on 9/27. Then I hit the Clear Filter button to see them again. Then I am now seeing stuff that is nearly 2 years old in here. Can we PLEASE have a way to Change Status on these ...

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