I I'm hoping that they will add the feature to be able to split an order into two shipments on mobile apps. All I have is my phones and a chromebook and this feature is not there. I have to go into chat and ask a representative to actually split the ...
Hello Shipstation Community, I have noticed that there's no public information regarding new updates for Shipstation Connect. This will be a great addition to introduce since there isn't an automatic update feature. Audiel
Our Zebra ZP505 printer connect to a Mac was printing blank labels after following all set up advice from both ShipStation and Zebra including updating CUPS Settings. Finally found a solution to the issue. Zebra recommend using the ZPL driver which i...
SS doesn't calculate the totals correctly for combined orders. This feature is useless! The wrong amount gets into all reports and messes up monthly/yearly stats! The only reason we still haven't moved to a new platform is that SS keeps our reports f...
The issue that the printing through shipstation connect is still not working. I had the old version, downloaded the new version and it worked for one day. As of yesterday 3/12/24 I started getting the same error "Printing Error - There was a problem ...
We received a package with 3 items and a handwritten note and a copy of the packing slip, marked up, from the customer indicating they changed their mind on these items and asking for a refund. We already have the items in our hands, but we now need ...
Is there a way to set up certain returns to be postage paid for by customer? I ran the returns portal pretending to be a customer and selected "Changed my mind" and the return was automatically accepted and a label was immediately ready. Indicating t...
Hello develop team of Shipstation. USPS have Flat rate (that is really good for shipping). Fedex after that release One Rate service (yes, that is supported on Shipstation) And why you forget UPS? UPS have Simple Rate (this service have been over 2 y...
I'm sure it's been mentioned before but after speaking with an SS representative on chat, they urged me to post on the forum to help back this idea. Allowing users to create custom order status folders in Shipstation would be extremely helpful. These...
I wish we could filter shipstation by discount code used. When we run special promotions, we want to set up automations so that our orders get different tags/notes based on the discount code.Currently the discount code exists as a line item. Although...
Only recently I have needed to Refresh the Connection in ShipConnect. Up until a few weeks ago this was not an issue. I tend (past tense now) to print remotely and so what I now error each morning without a refresh I need to log into my computer rath...
Looking for help or suggestion. We keep our product inventory level and location under the inventory tab. For example Warehouse X / Location Aisle 1 - Bay 2 - Shelf 3 / on Hand 20 - etc. Once we print the pick list for orders we see the field from Sh...
when will Ship station allow printed messages on UPS sure post labels amazon some how got them on so i am assuming Ship Station can also print the order numbercant wait till this issue is resolved
Hello Team I believe that this feature could be useful for all users,Please add "Vendor OR Brand " to the replacement fields to customize and optimize the packing slip.
I'd like to suggest that in the Orders screen there be a column to display whether or not an order has had the packing slip printed, as well as a way to filter by the same.
Why in the world would this feature be broken? The combine would show a number indicating the user had orders to combine. Not any longer. The user has to remember to check by opening the feature?
We have had a number of fraudulent orders go through where the recipient will use a fake address, and then call UPS to have the shipment redirected to a UPS pickup facility where they show a fake ID and pick up the shipment. We recently lost $6,000 o...
Hi there,We are having issues with the product bundles feature. We want each component of the bundle to be listed on the packing slip. We have set this before, and it has worked, but has suddenly stopped. Some of them work, and some do not - and when...
What is the new delivery by date field that appears at the top of the order summary? Is there a way to assign this with automation rules? Can it be used as a variable for Shipping Strategies to ensure that rate shopping considers both cost and delive...
Hi I would like to suggest Shipstation should have integration for Zoey to push the updated inventory. Currently inventory support only amazon and Shopify
Hi All,A development point but would be great by carrier to have enhanced error messaging rather than just the code making it easier for users to rectify an issue.Specifically:- Field highlighting - where fields don’t meet the carriers criteria highl...
For each shipment, it would be great to track and record the promised delivery date when the label is created, and then the actual delivery date so we can reconcile carrier's on-time performance, and choose carriers that are close to their actual pro...
Does anybody know if there's a way to create a template that consolidates all tracking numbers for USPS shipments that contain multiple packages in a single email notification based on the order?Currently, ShipStation sends multiple, nearly identical...
SCAN - WORKFLOW - SCAN TO PRINTI would love to customize the section where it shows Shipment and number, Order and number, and Ship To with only City, State and Zip showing. I do not use the shipment number and I have to click view everytime I ship a...
Hello, We just ran into an issue where our shopify order numbers have created duplicate order numbers with the automatically generated order numbers from years ago in our manual orders store. This has led to a problem when we ship using scan to print...
Hi, I am attempting to add a QR code to our packing slip to allow customers an easy link to our return page. The Help team gave me the HTML code to insert - but when I tried it - it did not work. Have anyone used an HTML expert that they liked who mi...
Hi all, I am trying to figure out how to make the custom label template I've created the default for printing labels w/packing slip. The default order# barcode is too small for our scanner to detect for some reason so I enlarged it on the custom. Any...
I recently started using the Auto-split features for my company as we have webstores that have warehouse fulfilled items and made to order items. As of right now all of the auto-split functions only support separating each made to order item on its o...
Suggestion: We often bulk batch print labels, but sometimes we miss that someone upgraded their shipping. The only way to tell is go through manually or check the prices on the side to see if it looks higher. Can you have some color coded when they a...
