Haven't done the eBay migration yet. Wanted to ask other users about something. The migration guide says that "calculated dimensions for single item orders" are not imported. Does this mean that for all orders of a single qty / item, ShipStation will...
It would be great if the weight could be automatically adjusted when we combine/split orders.
Shipstation needs to start importing HS Tariff codes from Shopify. Given the new EU rules, this is now a critical feature request. I am considering cancelling my Shipstation account of almost 10 years over this issue alone. Shipping via Shopify direc...
I would like to leave a feedback. When splitting the order, it won't show the calculated paid total on the screen of the partial order which is kind of annoying. For example, if we have a larger order that we need to split, I have to sit and calculat...
We are using V3 and have a Fairbanks scale connected to ship station. Usually, the weights import into ship station correctly, but many times a day, they start importing the wrong weight. It's like the decimal place moves 1 digit over. For example, a...
Is there a way to set up certain returns to be postage paid for by customer? I ran the returns portal pretending to be a customer and selected "Changed my mind" and the return was automatically accepted and a label was immediately ready. Indicating t...
after login, shipstation page keeps refreshing itself without landing to order pages nor any pages, anyone have similar issue?
Being able to select different shipping cutoff times for different shipping carriers will make life easier for shippers and carriers. Most all companies use more than one carrier to ship packages. Our company, and many others like us, utilizes pickup...
I processed a batch today and after hitting continue my batch cleared and it says o now. It's not showing up in my print queue either. I know sometimes you have to refresh or log out and in due to server lag. But I am unable to locate it anywhere and...
Is there a feature anywhere that allows you to add inventory to the system through scanning a UPC/SKU barcode? We grow plants and manually count our inventory as we transplant. It would be helpful if there was an option to scan the items to have a mo...
Is it possible for Shipstation to set Automation Rules that allow the user to export orders automatically to a csv file on a specific time with set criteria for filter?Or is it possible to Orders to be synced to a Google Sheet and allow export of ord...
We'd like to be able to pull data through an API that is stored in Shipstation regarding address validation and more to the point, designation of whether an address is Domestic, Residential or International so we can apply the same designations withi...
Hey!Wanted a possible way where when one of my staff completes/fulfilled an order on shipstation on their account, shipstation can send information to Shopify where it will show who shipped the order. Similarly as to when on shipstation an order is f...
We need to be able to add attachments to the shipment notification email, there have been other posts from other customers requesting this feature as seen here: https://community.shipstation.com/t5/ShipStation-Features/Attaching-image-of-parcel-in-th...
Shipstation has replaced Shipsurance with Parcel Guard but removed all mention of Shipsurance while we still had a Shipsurance balance. What is going on?? Where is everyone's Shipsurance balance??
Is there any way to attach the picture of the parcel in the shipping notification email?
When an order comes through with a digital product on it, the digital product is not displayed. We typically write our sales order based on what shows up in shipstation, but we can't do this anymore now that we regularly sell a digital product (Route...
Hello!I currently have a Shipstation account that I use for my main business. I have two additional businesses that ship as well. Is it possible to have separate "accounts" set up for each business that I can add funds to individually with a single l...
Hello,Is there a way to automatize what box I will use depending on the quantity of the same item in the order?I found a way with automated rules, but it takes 4 or 5 rules per item, and I have around 80 items.Also, I would like to get track of diffe...
I have to admit, I was a bit annoyed recently to learn using our own shipping carrier accounts was going to cost us $5 per month for each carrier. Yet how surprised I was when I tried using ShipStation's unified UPS account and am now saving upwards ...
I see from previous conversations that this topic was brought up 2 years ago. I'm creating a fresh conversation in hopes that this gets some priority. I'm new to Shipstation but my very first thought when setting up returns on my website was "how do ...
Hi Guys, i want to let you know How important this features is, i want to have the ability to Track All the Shipments that after X amount of time still not showing Delivered. i Have customers All over the USA and it is not possible to do it manually ...
It would be great if there was a way to place your orders in a batch and then start going through your orders by scanning them and then printing the shipping labels and packing slips, then sending to to the packer to pack. Right now we have to print ...
Why does the program keep forgetting my document options (labels, packing slips, etc.)???? I have to go back in and reset multiple times a day. Oh, and then I get kicked out of the program entirely and have to log in, only this time havin the fun of ...
Greetings, We have a customer that requires that we use their UPS account for all packages to them. Since ShipStation's UPS account does not support 3rd party shipping we created a private account to accommodate our customers' requirements. We have a...
How do I print stamps from shipstation? The instructions in Help do not work. Thanks!
When I go to FedEx account to add shipments there is an option to service options where you can select or choose "Hold at location" this feature is not available under " Other Shipping Options" for FedEx on shipstation.How can I use HOLD AT LOCATION ...
Can anyone help me please? I'm not sure what to do. Luckily i kept the receipt and took pictures of the item before shipping it out. The item was weigh 2.70 oz but i receive an email saying its measurement was 33.00x9.00 x.00xx11.25 (which is false) ...
Apparently there is no way to solve any of these two questions?Setting the Default Print Page on the Print Preview Page. It will set in settings but won’t follow through to Print Preview Page automatically. I have to manually change it!!When Printing...
We just received the notice that the price for our current Enterprise Level account would be doubling from $159 to $324 a month. The price increase includes a subscription increase to $229 and then another $95 to access our existing carrier accounts ...
