Is the Import orders from csv file not available in the Starter Plan? We used to have a higher plan but just didn't need it at this time so we switched to the starter plan. Now we noticed that the Import order function isn't available in the drop dow...
I have yet to get help for this error. After 6 years, creating a csv to match the format is not difficult. Why won't the imports work?Chat support escalates the issue and I've been bombarding this community, but to no avail.. What is wrong with my fi...
Hello is there a way to import customs declaration information when we import orders from a csv file? There doesn't seem to be a mapping option for this and we end up having to input manually the item type, country of origin, harmonization codes etc ...
When will the product importing functionality improve?I've NEVER successfully imported without an issue being escalated in support. What does Invalid Product Import Status mean
The tracking numbers on Shipstation have the useful icon beside it that shows the Shipments status " Delivered, In transit, Unknown, Exception, Delivery Attempt, etc. These statuses are great as with this we do not have to look one by one into the tr...
Our current process is to manually copy and paste all information from the original order and recreate with order_ms/re/ ect. for any errors that happened. Is there a better way to pull all the information from the previous order and have it populate...
Is it possible to export a csv of all orders that includes the return label information? We are a rental company, so all our labels come with a return label for the user, it would be great to be able to export a document that including the carrier, t...
Original post by user Erin Johansson New to ShipStation. How do I print labels for an order that isn't initiated via ShipStation; my wholesale buyers contact me directly via a purchase order?