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Import orders in Starter plan

Is the Import orders from csv file not available in the Starter Plan? We used to have a higher plan but just didn't need it at this time so we switched to the starter plan. Now we noticed that the Import order function isn't available in the drop dow...

jmartz by First-timer
  • 113 Views
  • 1 replies
  • 0 kudos

product import errors - 3 YEARS UNRESOLVED

I have yet to get help for this error. After 6 years, creating a csv to match the format is not difficult. Why won't the imports work?Chat support escalates the issue and I've been bombarding this community, but to no avail.. What is wrong with my fi...

teamLA_0-1665466544039.png
teamLA by Contributor
  • 768 Views
  • 10 replies
  • 0 kudos

Product Imports - Never Works

When will the product importing functionality improve?I've NEVER successfully imported without an issue being escalated in support. What does Invalid Product Import Status mean

Image 2022-09-27 at 7.46.16 PM.jpeg ss import line 11.jpeg Image 2022-09-27 at 7.46.16 PM.jpeg
teamLA by Contributor
  • 905 Views
  • 7 replies
  • 2 kudos

What is the best way to duplicate an order?

Our current process is to manually copy and paste all information from the original order and recreate with order_ms/re/ ect. for any errors that happened. Is there a better way to pull all the information from the previous order and have it populate...

Create returns export

Is it possible to export a csv of all orders that includes the return label information? We are a rental company, so all our labels come with a return label for the user, it would be great to be able to export a document that including the carrier, t...