I just combined three orders in error when there only should've been two. What a nightmare. It changed the address on all three orders to the address of the one that should not have been combined. I could not figure out how to go back to before I mad...
We desperately need a HighLevel to ShipStation integration. We have multiple HighLevel Stores and need to be able to seamlessly connect to ShipStation.Currently HighLevel will send our orders over to ShipStation however they go through Manual Orders....
The new outsourced Customer Service staff on Phone Support is the worst Support team I've ever spoken to. Not only do they NOT KNOW how to use Shipstation, they won't ask questions to get clarification. I have to go around in circles repeating myself...
As part of our ongoing commitment to sustainability and transparent reporting, we are actively collecting data to assess and improve our environmental impact. In this regard, it would be very helpful if Ship Station could assist by creating a report ...
Your auto-refresh for pulling in orders from customers or retailers needs to have the ability to have orders refreshed at specific or certain times or at a specific frequency. Ever since we setup EDI connection to automate things, if shipstation hasn...
I just want to comment at how disappointing Shipstation has been, as a monopolistic company. Users dealt with YEARS of having subpar features (ie: 6 years for a toggle to hide left sidebar) and waiting YEARS for feature improvements (ie: 8 years for ...
Hey! My team has been using Shipstation through the web browser since September of last year (2024) on our regular computers. I am in charge of new sorts of automation and production management, along with process development for reference.I have rec...
This end point would allow a super user to process and purchase shipping, while allowing tracking of another user to give credit for packing the order.Extremely useful for when batch processing and purchasing is ideal, but you still want to track pro...
As a Shipstation customer using the Shopware v6 connector for the past two year, we are aware of the benefits and limits of this connector.One limit we are hoping can be resolved is the communication of preffered services from our Shopware store to S...
Hi all,I find this feature would be quite helpful for us, but it’s currently unavailable. I believe it could be essential for others as well—I’d be surprised if we were the only ones needing it.In our workflow, we frequently add new notes under Note ...
When utilizing the awaiting shipments tab, we often want to see the order totals summed. So for example, if we have 5 orders pending with an order total of $10 per order then when selecting all 5 orders a summary showing $50 would be very helpful (5x...
I noticed about a short time ago, my UPS rates were .80 up to $2 EACH, more on most of my shipments. It was exactly the same up until them. I Contacted SS and they said they can't speak to other companies rate, yet the advertising they do says they h...
We have multiple stores/sources linked to our Shopify Store such as TikTok and Flip. It would be very helpful if we can have those orders import under the store name instead of the default Shopify store name, based on the source.
It would be a great feature if we were able to add ShipperHQ as an integration if we have Brightpearl as our main selling channel.
We are having the issue of the Shipping Strategies not working with presets or bulk update.We tried to change the presets to include the shipping strategies but nothing works. We have deleted presets and re-made them but no progress. It seem that the...
Hello Shipstation Community, I have noticed that there's no public information regarding new updates for Shipstation Connect. This will be a great addition to introduce since there isn't an automatic update feature. Audiel
When we were forced to switch from the Legacy version of ShipStation, we lost the ability to restore orders. Previously, if we had shipped an order and it was damaged in transit, we would restore the order to be shipped back out. This required very l...
I chimed in on https://community.shipstation.com/t5/Orders-Shipment-Management/Add-ability-to-see-weather-at-destination-location/idi-p/4761 but that's a 2018 post that saw pretty much no attention. As a food service shipper weather is insanely impor...
Wish that Pick Lists were more customizable - mainly the ability to remove columns.Our company has no use for the Warehouse Location column of the Pick List, and it eats up 1/4 of the usable space!It has caused issues with the Item # column informati...
Hi Shipstation forums.Is anyone aware of a workaround in regards to fulfilling orders for multiples of a product, particularly when the product comes in a carton containing multiple units in the carton as well as being sold separately?For example;Pro...
1. Make submissions easier. I know there's a process for suggesting ideas. I just can't find the start of it without a lot of trouble. Expose better what you already have.2. Fully implement Paste Entire Address. Love that feature . . . then I clean u...
When will the product importing functionality improve?I've NEVER successfully imported without an issue being escalated in support. What does Invalid Product Import Status mean
Would be extremely helpful if there were Template Parameters and Order Filters for Batches. Once a pack slip has been assigned to a Batch, we should be able to print that Batch # on the PackSlip. Same goes for Pick Slips.More importantly is the abili...
I had issues with a workflow and suggested a new feature to customer service and asked them to pass it along. They just kept telling me to post here. Lol I already told you my idea, I don't want to create a whole post about it.
Commercial Invoices should be pre-populated with net declaration prices in the correct currency. It is very inconvenient having to manually calculate and enter each items declaration value when you employ a software which can easily do it for you. We...
Can some please help me to understand why the ability to create labels for BFPO address was removed??We, as a company, have been shipping to BFPO addresses with Shipstation for a few years (a bunch of our customers are Military people) but out of now...
What is the difference between Rate and Carrier Fee? We created a shipment of three boxes. After everything was selected, it showed the "Rate" as $113.01. Then, once the "Create & Print Label" button is pressed, it shows the Total Cost as $88.51.What...
Currently when orders are imported into Shipstation from the Amazon store, they are tagged with the time in which they are pulled into ShipStation, not the time that the order was placed. This is information that is available to be pulled from the Am...
It would be great to configure certain carrier lables to particular printers. I.e. all express service to printer from Printer 1, which has pre-printed express labels. all carrier services to print from printer 2.
Greetings, We have a customer that requires that we use their UPS account for all packages to them. Since ShipStation's UPS account does not support 3rd party shipping we created a private account to accommodate our customers' requirements. We have a...