On the status page it says "please refresh the web page and select the
"Refresh Connection" button on the newest version of ShipStation
Connect." Where is this? And why wouldn't they mention where it is?
It would be great to configure certain carrier lables to particular
printers. I.e. all express service to printer from Printer 1, which has
pre-printed express labels. all carrier services to print from printer
In an effort to optimize picking in our warehouse and minimize multiple
trips to the same stock locations, we add grouping to our Orders screen
list to group by two levels. First, by Number of Line Items and second
by item SKU. The resulting grouped ...
I'm posting this here to see if others are having the same issue.
Shipstation support has been working on the issue for the past 13
days.When in Scan to Print, the scale is not reading weight properly.
First it wasn't showing a correct weight and was...
Hi, I am asking that is be possible to get a setting to prioritize which
user on the accounts printer/ scale is being used. At this point we are
taking a lot of time of we have to refresh or if something is not
working having tom find our user name, ...
Being able to select different shipping cutoff times for different
shipping carriers will make life easier for shippers and carriers. Most
all companies use more than one carrier to ship packages. Our company,
and many others like us, utilizes pickup...
We use ShipStation Connect to print our labels to a Jadens thermal
printer and almost daily we lose connection. We usually have to manually
print by downloading the label and printing the PDF but really like the
convenience of SS Connect it's just so...
I cannot find this is this exists, but due to the nature of the way SS
splits end of days, I now have 2 end of days with one set of parcels. I
have no idea for the life of my how I figure out which parcel is aligned
to which end of day.SS support tol...
We add the third party app SHIPSTATION to our shopify store.The
shipstation account is an shared account with other stores.However,when
we print the labels,our customers's emails are exposed in the system.But
we don't want to do that because customer...
Hello!After setting up the Carriers from Shipstation, the UPS option
wasn't on the list. So I clicked on "Update ShipStation Carrier Services
to enable new carriers and service options", which takes me to the setup
pop-up to add UPS. BUT even though ...
Hi fellow users. Does anyone have this issue, and any solutions? We use
Shipstation Connect to our Dymo 4XL printer to print 4"x6" lables, and
recently it started printing super small. The image print size would fit
9 images on one label, which makes...
Hello all! I have created a custom packing slip with our logo and
highlighted quantities above 1. However, when I print the orders out for
the day, it only gives me the option to print one per page. It allows me
to print two per page only when i sele...
I am running into an issue with Scan to verify and print. The scan
process works fine. After the last item is scanned and it switches over
to the print function, I have to uncheck and re-check the the use scale
box to get the scale to read the weight...
We've been using Shipstation for 4 years now to ship all of our
ecommerce orders. Naturally we use the Shipstation Connect feature to
make the process of printing shipping labels and packing slips more
efficient. That being said, we encounter connect...
Hello, I think an important feature to request is to be able to print
the barcode that Shipstation generates for each order on a sticker by
itself or allowing the creation of custom documents based on shipstation
HTML suggestions or just allowing bar...
Does ShipStation send tracking information back to the WooCommerce
website and assign it to the correct order automatically? Is there a way
to nicely display the tracking information in the WooCommerce customer
account dashboard via a map, or display...
Looking to have the Packing Slip mapping corrected to show the Weight on
the packing slip as the per item/per case weight. Today it tallies the
total weight per sku based on how many of the sku was purchased. I am
looking to show the per unit weight ...
Hi All,I use shipstation to manage the orders from our different
marketplaces and the different carrier companies we work with.I ran into
an issue with DPD (carrier). DPD labels printed through Shipstation are
on different size from the standards tha...
Can we print packing slips on thermal receipt papers so we dont need to
use expensive papers or printers ? like how Amazon FBA does. They just
throw a little receipt paper in it.Is that possible?I wanted to check
before i order a receipt printer.Than...
It sure would be useful to be able to filter orders out if the Packing
Slips have already been printed in the "Orders" section. The system
knows so why not display that column and allow us to filter on it. This
would be super useful ThanksSteve
We always bulk print packing slips and labels but recently the popup
alert that warned us that we already printed packing slips has
disappeared. As you can imagine this is leading to some major
picking/packing issues. I attempted to seek help from sh...
Can anyone tell me how to make the entire "Order Summary" BOLD and
BIGGER for printing? After print out it is coming out faded and some
part is hard to read. The part that is coming out faded are "customer
inputs" for personalized orders. The title a...
When trying to print labels via ShipStation Connect, nothing is printed.
This issue occurs when using ShipStation on the Firefox browser, as well
as the Brave browser. ShipStation Connect was working on Firefox last
week. So far I have tried the foll...
I'm trying to get the integrated label printing working for DPD labels,
on this paper:
recommended by shipstation for this. The labels (and packing slip below)
print at the right...
We ship a selection of products that have common categories - ie the
protein they use. We have a wide range of items and our warehouse is
ordered by the product categories. I'd like to have my products print on
the packing slip not in the order that ...
Hello, I created 50 labels via shipstation and was charged, as usual,
via stamps.com but my labels did not print. They are not showing as paid
for/shipped via shipstation or through Shopify. Will going through the
process of creating those labels aga...
Originally posted by Philip Haas When we are back-ordered on an item, we
have been shipping all the items we can from order and adding these
orders to a batch in Shipstation. That tells us all these orders need
this one back-ordered item. However, on...