ShipStation Community

We process and print orders in batches. Occasionally, the order pickers cannot find the items at the locations specified in the pick list. Those orders go to our Troubles team.Sometimes we decide to create a Reship for these orders with upgraded deli...

When filters are applied to multi-line orders, the criteria specified applies to the order as a whole ONLY if it applies to EVERY LINE (a logical AND condition). This works fine for some criteria, but is not optimal when using the filter criteria "Wa...

In the products tab of ShipStation, when you update a location on an individual SKU, there is a check box at the bottom that you can select to apply that new location to all orders that currently exist in ShipStation. If a location is updated and tha...

The Age column in the Orders screen is calculated based on the original order date/time as passed into ShipStation, whether ShipStation gets the orders directly from the channel or through an intermediary such as an order management system that aggre...

I recently received a request from our VP of logistics asking for counts on how many packages were shipped over the past year via UPS Ground, UPS 2-day, UPS Next Day, FedEx Ground, FedEx Home Delivery, FedEx Overnight, FedEx 2-day, etc.To pull this t...