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Product pictures in shipping notification?

Original post by user Jarrod Murray Can you add product pictures to the shipping notifications? For example if they purchase the yellow hat, it will show the picture of the yellow hat in the email? I have seen other companies include thumbnails of th...

SarahATX by Moderator
  • 2 replies
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Customize Pick Lists More...

Wish that Pick Lists were more customizable - mainly the ability to remove columns.Our company has no use for the Warehouse Location column of the Pick List, and it eats up 1/4 of the usable space!It has caused issues with the Item # column informati...

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Custom Template HTML Table Errors

Hey, all. I'm trying to create a custom packing slip for my company with instructions on it that are repeated further down the page. Right now, the text is just a table with stylings to make it look like plaintext. Reusing the table gives me "An erro...

Custom Integrated Packing Slips Getting Cut Off

We are using 7.5 x 5.125 Integrated labels, on 8.5x11 sheets. Shipping label prints on the top in the 7.5x5.125 peel away area, and the packing slip prints on the bottom half. We wrote our own custom packing slip. When orders have more than "x" numbe...

Flip 8.5x11" labels

We use sticker paper labels for 8.5x11" format and the only default is the label at the top. For our more common workflow, we use them printed at the bottom, so incorporating ShipStation into our company is causing more work as we have to create the ...

abe117 by First-timer
  • 1 replies
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Custom Pack Slip Amazon Customization Issue

Hello valued ShipStation Community,I'd like to address a concern related to ShipStation's packing slip system when it comes to orders from Amazon. Unlike some other platforms such as Etsy, where we can readily see the customization details provided b...

F212US by First-timer
  • 3 replies
  • 0 kudos

Payment methods needs to be a field

Original post by user Jesse Delo How do I map the payment type from my x-cart store? I need to know if it was a paypal payment or credit card payment. I have added the html to my fsd x-cart store but what is the map field name i need to use to pull i...

SarahATX by Moderator
  • 11 replies
  • 2 kudos

Custom Packing Slip

Hi, I'm trying to make the lines on my 4" x 6" packing slip thicker as it keeps getting stuck on my label printer and skipping the text below, but am not able to find how to change it. Specifically, the lines on the boxes around "Description" and "Qt...

TeamAdmin by New Contributor
  • 1 replies
  • 0 kudos

Add buyer's phone number to packing slips.

I am trying to find a way to add the buyer's phone number to our packing slips, the same way we have the recipients phone number displayed. I have familiarized myself with the list of packing slip field replacements in custom templates, and while [Re...

Plum by First-timer
  • 0 replies
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Resolved! Adding Order tags to packing slip

I am looking to add a field on the packing slip that displays the order tags. We use order tags for a variety of things but most importantly we use them to notate whether or not a shipment is hazmat. We have the automation rules that tags orders with...

Resolved! Create a page break between packing slips

I created a custom packing slip that works perfectly when printing individually. However, if I select multiple packing slips, they combine into a PDF so that they completely overlap with each other. How do I create a page break so that they each star...

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jaimes57 by Occasional Contributor
  • 5 replies
  • 2 kudos

Pick List Order Number Barcode

Is there a way to add the barcode found on Packing Slips to the Pick List? Our workflow starts with a pick sheet / pick list.We are making the switch to ShipStation, but we need to print a packing slip in order to scan the order barcode?The only thin...

ChrisCross by Occasional Contributor
  • 4 replies
  • 3 kudos

Old layout vs new layout

My first impression:I'd love to keep using the old layout till some real improvement in the new is done.Shipstation did a great job in that version, but needs a little more effort in their UX development.After using it a bit, I am liking it so far......

VKN by First-timer
  • 5 replies
  • 21 kudos

Packing Slip Date Format

Hello, I need to figure out how to reformat the ship date for packing slips. I'm automating some back office stuff as it pertains to packing slips. I need the ship date to appear as MM-DD-YYYY. Technically that is what it is set to. However, if it is...

Create returns export

Is it possible to export a csv of all orders that includes the return label information? We are a rental company, so all our labels come with a return label for the user, it would be great to be able to export a document that including the carrier, t...

Address type on packing slips

I am trying to get the address type on a custom packing slip template. It would be useful for when using scan to ship for a person to know whether to use FedEx home or ground without having to open the order at all and know which service to use. Is t...

Header table changes on custom packing slips

Original post by Jake Kirkham Hi there - I'm a relative newbie with SS and I'm just setting my forms up. My Custom packing slip not quite looking as it should though. I have all the info on the page I need, but there's a box at the top of the page th...

How to make a Custom Packing Slip Template?

Original post by user Doug Grant I am looking for someone who can help me with my custom template. Im not sure how to make it. I want to use the packing slip I have in Shopify, for the packing slip in Shipstation. Anyone?

SarahATX by Moderator
  • 3 replies
  • 0 kudos

Changing the color of the bar on top of packing slip

Original post by user Jennifer Burke I want to change the color of the bar across the top that says packing slip from gray to my brand color. I cannot figure out the code to make this work and where to put it. I have tried several things with no luck...

SarahATX by Moderator
  • 1 replies
  • 0 kudos