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Resolved! Adding Order tags to packing slip

I am looking to add a field on the packing slip that displays the order tags. We use order tags for a variety of things but most importantly we use them to notate whether or not a shipment is hazmat. We have the automation rules that tags orders with...

Resolved! Create a page break between packing slips

I created a custom packing slip that works perfectly when printing individually. However, if I select multiple packing slips, they combine into a PDF so that they completely overlap with each other. How do I create a page break so that they each star...

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jaimes57 by Contributor
  • 9216 Views
  • 7 replies
  • 2 kudos

Color Scheme

A feature where we can the color scheme would be great. The new update looks like the webpage hasnt finished loading in.

3wish by First-timer
  • 224 Views
  • 1 replies
  • 1 kudos

4" x 6" Packing Slips

I am having an issue with printing 4" x 6" Packing Slip. The packing slip pictured shows, what eBay calls Item Specifics. What should be displayed is eBay Item Options. Item Specifics are not Item Options. Item specifics are nothing more than adjecti...

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whbourner by New Contributor
  • 317 Views
  • 1 replies
  • 0 kudos

Payment methods needs to be a field

Original post by user Jesse Delo How do I map the payment type from my x-cart store? I need to know if it was a paypal payment or credit card payment. I have added the html to my fsd x-cart store but what is the map field name i need to use to pull i...

SarahATX by Moderator
  • 7355 Views
  • 13 replies
  • 2 kudos

Shipping Strategies Issues

We are having the issue of the Shipping Strategies not working with presets or bulk update.We tried to change the presets to include the shipping strategies but nothing works. We have deleted presets and re-made them but no progress. It seem that the...

CSS to Limit Locations on Packslip

Hi! I use SkuVault and I have it send locations to ShipStation. I want either of the following to happen:(Preferred) Show a limited amount of locations - eg., cut off after 2 locations.Truncate the text shown in the Location column.I have tried creat...

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halloyd by First-timer
  • 340 Views
  • 1 replies
  • 0 kudos

Product pictures in shipping notification?

Original post by user Jarrod Murray Can you add product pictures to the shipping notifications? For example if they purchase the yellow hat, it will show the picture of the yellow hat in the email? I have seen other companies include thumbnails of th...

SarahATX by Moderator
  • 2826 Views
  • 3 replies
  • 0 kudos

Custom Order Status

I'm sure it's been mentioned before but after speaking with an SS representative on chat, they urged me to post on the forum to help back this idea. Allowing users to create custom order status folders in Shipstation would be extremely helpful. These...

markl by New Contributor
  • 584 Views
  • 1 replies
  • 0 kudos

Packag Type: Custom Package not working anymore

Since yesterday, I cannot enter dimensions and weight anymore (only from a pull down selection with a few entries for each field) for custom package (which is 90% of my shipping). Was there a software update that killed it? Did I change settings to p...

Shipping Strategies use "Custom Packages"?

Is there any plan to integrate Custom Package selection into the Shipping Strategies feature?I'm aware that I can add an automation to input custom dimensions and weight before the strategy is selected, but it would be much easier for our workflow ju...

Customize Pick Lists More...

Wish that Pick Lists were more customizable - mainly the ability to remove columns.Our company has no use for the Warehouse Location column of the Pick List, and it eats up 1/4 of the usable space!It has caused issues with the Item # column informati...

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Custom Template HTML Table Errors

Hey, all. I'm trying to create a custom packing slip for my company with instructions on it that are repeated further down the page. Right now, the text is just a table with stylings to make it look like plaintext. Reusing the table gives me "An erro...

Custom Integrated Packing Slips Getting Cut Off

We are using 7.5 x 5.125 Integrated labels, on 8.5x11 sheets. Shipping label prints on the top in the 7.5x5.125 peel away area, and the packing slip prints on the bottom half. We wrote our own custom packing slip. When orders have more than "x" numbe...

Flip 8.5x11" labels

We use sticker paper labels for 8.5x11" format and the only default is the label at the top. For our more common workflow, we use them printed at the bottom, so incorporating ShipStation into our company is causing more work as we have to create the ...

abe117 by First-timer
  • 1023 Views
  • 1 replies
  • 0 kudos

Custom Pack Slip Amazon Customization Issue

Hello valued ShipStation Community,I'd like to address a concern related to ShipStation's packing slip system when it comes to orders from Amazon. Unlike some other platforms such as Etsy, where we can readily see the customization details provided b...

F212US by First-timer
  • 2358 Views
  • 3 replies
  • 0 kudos

Custom Packing Slip

Hi, I'm trying to make the lines on my 4" x 6" packing slip thicker as it keeps getting stuck on my label printer and skipping the text below, but am not able to find how to change it. Specifically, the lines on the boxes around "Description" and "Qt...

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TeamAdmin by New Contributor
  • 2449 Views
  • 1 replies
  • 0 kudos

Add buyer's phone number to packing slips.

I am trying to find a way to add the buyer's phone number to our packing slips, the same way we have the recipients phone number displayed. I have familiarized myself with the list of packing slip field replacements in custom templates, and while [Re...

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Plum by First-timer
  • 1229 Views
  • 0 replies
  • 0 kudos

Pick List Order Number Barcode

Is there a way to add the barcode found on Packing Slips to the Pick List? Our workflow starts with a pick sheet / pick list.We are making the switch to ShipStation, but we need to print a packing slip in order to scan the order barcode?The only thin...

ChrisCross by Occasional Contributor
  • 3795 Views
  • 4 replies
  • 3 kudos

Old layout vs new layout

My first impression:I'd love to keep using the old layout till some real improvement in the new is done.Shipstation did a great job in that version, but needs a little more effort in their UX development.After using it a bit, I am liking it so far......

VKN by First-timer
  • 4989 Views
  • 5 replies
  • 21 kudos

Packing Slip Date Format

Hello, I need to figure out how to reformat the ship date for packing slips. I'm automating some back office stuff as it pertains to packing slips. I need the ship date to appear as MM-DD-YYYY. Technically that is what it is set to. However, if it is...