Hello Amazing Community Members, As you might already know Texas has
been hit pretty hard by a winter storm that our state was not equipped
to handle. Since our company and a good majority of our employees are
based out of Texas as well as a few othe...
Symptoms You receive the error "Unable to register meter: Shipping
address provided does not match our records" when getting rates or
creating labels with FedEx services. Diagnosis To create FedEx labels,
ShipStation must register each Ship From Loca...
Question I want to automate certain orders to ship Fedex Home with
Indirect Signature Required, but that doesn't seem to be an option in
automation. I'm only seeing "Direct Signature (Fedex Only)". Is there a
reason for this? Answer When you are crea...
Symptoms When attempting to add funds to a Stamps.com/USPS or One
Balance account in ShipStation, an error occurs with the reason
"Suspend". Diagnosis This error is returned to ShipStation by the
postage provider after ShipStation sends the add funds...
Original post by user Brielle Bruns So for, everyone loves ShipStation
at the shop - for the most part. However, biggest complaint I have right
now is that the Pick List printout font sizes is too small and too hard
to read. Is it possible that we ca...
The latest Auctane extension (v.2.2.3) was added to the Magento
Marketplace on February 4th. This plug-in should address the shipment
notification issues some users were experiencing with the previous
Hello! Yes. I was recently made aware of an issue with our default email
template that has been escalated to our developers. Currently, the href
attributes that use the [TrackingURL] and [StoreWebsiteURL] field
replacements are failing validation in ...
Hi Dave! Thanks for joining our community! I've recently chatted with
our integration team and we are hoping to add the Etsy gift message
feature to the integration, but we don't have an ETA on this quite yet.
We know a lot of our users want this and...
Hi PC! While you can build custom reports in ShipStation, the reports
are unique for Orders and Shipments. Some fields are available for both
types of reports, but some aren't. So it will depend on exactly which
fields you are hoping to include in a ...