I recently discovered address changes, such as the ones made by
customers and customer service DO NOT update in the order feed upon
syncing. Our business sells a lot of pre-order items so there is a gap
between order being placed and importing to Shi...
I feel Shipstation should be taking this issue more seriously. In
shipping, the correct address is probably the most important piece of
information next to the items and quantity. This has already cost us
hundreds of dollars as we started shipping ou...
Just wanted to add that this problem is not fixed. I realized that is is
specifically an amazon.com problem when shipping through Canada Post.
Amazon.ca does not have the extension numbers in their phone numbers. I
thought the issue had been fixed to...
Just a quick note to say that this (the "Use fulfillable quantity"
setting) has in fact fixed our issue and our packing slips print out
with the updated quantity which was what was really making everything
confusing. Thank you for your help!
Hello Davis! Thank you very much for getting back to me so quickly. I
did not know about this setting "Use fulfillable Quantity". If you could
please go ahead and enable this setting that would be most excellent. I
ended up just going ahead and creat...