Shipment can not be created for Order No order item can be sent???
Is anyone having this error on orders when trying to print packing slips and labels? Once again constant errors from ship station..... if anyone has a solution please let me know
Forum Posts
No Automation Rule or Bulk Edit option for selecting "Service Default" in Config. Ship. for FedEx
There is no Automation Rule or Bulk Edit option for selecting "Service Default" in Configure Shipment for FedEx. It is simply missing from the dropdown menu. We have to manually edit every package in Configure Shipment for this or we get charged a de...
ShipStation iOS App - ShipAssist
I have created a Ship Station iOS application that enables the customer to check whats going on with their store while about and about. You can also see what products are needed for that day and also if you have any overdue orders. I am working on mo...
iOS App
Hello everyone, I'm not sure this is the right place for this but I have been working on an iOS app that will show Ship Station users how many orders they have due out and how many products are needed that day. You can easily see whats going on with ...
Package Preset as Automation Action
Our company ships items that are too large to combine. They ship as single units, but we must go in and split this shipment into multiple packages manually. We would be grateful if there was a way to automate this task, like setting an order with X q...
filters not working
After the new layout very few of our filters are working. The problem being that our users DON'T KNOW the filters aren't working, and are missing critical processes because shipstation simply returns a full screen of all orders or a blank screen. Thi...
Pick List Order Number Barcode
Is there a way to add the barcode found on Packing Slips to the Pick List? Our workflow starts with a pick sheet / pick list.We are making the switch to ShipStation, but we need to print a packing slip in order to scan the order barcode?The only thin...
Request Fulfilment from a location
Hey everyone, I am new to ShipStation so apologies if this has been covered somewhere else (although I couldn't find it). We have two locations for inventory in Shopify (one in the US, and one in the UK). Our US warehouse ships US orders only, and ou...
Mark Shipped Carrier options/Automation
I have orders that are shipped via Courier with my linked carrier account but I also have other orders that I simply add a postage stamp and deliver via standard post. When I want to bulk mark the stamped orders as 'Shipped' it is mandatory to add a ...
What is the best way to duplicate an order?
Our current process is to manually copy and paste all information from the original order and recreate with order_ms/re/ ect. for any errors that happened. Is there a better way to pull all the information from the previous order and have it populate...
Filtering Out Certain Products In Automations
Our ecommerce platform passes along additional products (discounts, etc.) that we would like to filter out so they do not appear in the label messages. Should be a quite simple option to do this based on a key (product ID, name etc.) Thanks!
How to automatic add Tags into split-ship
I have Tags applied to orders using Automation Rules. One of them is necessary to our Inventory System deducts the product.But when an order needs to be Split-ship, the Tag is not automatically applied to each part of the split shipment. Unfortunatel...
Filter orders by packing slips that have been printed
It sure would be useful to be able to filter orders out if the Packing Slips have already been printed in the "Orders" section. The system knows so why not display that column and allow us to filter on it. This would be super useful ThanksSteve
Unable to Process Batch
Currently unable to process batches. It validates labels and then sits with a spinning circle forever. Currently have contacted support twice and neither time have they resolved it. Is anyone else effected by this?
Bulk printing order alerts
We always bulk print packing slips and labels but recently the popup alert that warned us that we already printed packing slips has disappeared. As you can imagine this is leading to some major picking/packing issues. I attempted to seek help from sh...
Create Automation rules from ShipperHQ Data
Hello, ShipperHQ is an amazing integration but the problem is limiting it to view only. One of the amazing features is dimensional packing. Which shows the best box size to pack the order based on the boxes that we set up in the system.Now, Shipstati...
Adding Tags through automation does not work for Multiple products
Hi, We have two products out of our entire catalog that we want to tag orders that contain either one of them or both.We created automation rule that tag each order that contains the tag.Black color for product APink color for product BWe created a f...
Feature Request: Checkout Rates for Shopify in Australia
Please extend the Checkout Rates feature from US to Australia, we are going to need to make the move back to Easyship if this can't be extended. It doesn't make sense to have all the carries integrated, but not extend the checkout feature. Other Plat...
Create "Date Imported" as a Viewable Field/Column in "Orders"
We work with a 3rd party company to pack and ship our orders. We would like to start measuring the time it takes to ship an order from the date the order was imported to Shipstation. It would be great if "Date Imported" could be a column that we can ...
Automation Rule for Additional Handling
We are looking to see if an automation rule can be added so all orders can have added additional handling which is currently only available by checking a box under options under the shipping details.
Automatically Select Cheapest Rate
Hi everyone, I was wondering what people are doing to automate the process of having the cheapest rate selected? I know Shipstation has some automation that assists partially in this, but looking for how people handle this. It would be great if Ships...
Shipping Carriers
Is there a way (when buying shipping in bulk) for Shipstation to automatically pull the cheapest shipping rate (carrier) for the order? Is there a rule to set up that can follow this??
Advanced Automations Lesson
Is it possible to have hold a webinar regarding the Automations? I love how they work, it makes everything much easier however I have a few that do not quite function as intended and I would like to see a more advanced lesson that moves past the whol...
Printing packing slips on Thermal receipt papers
Can we print packing slips on thermal receipt papers so we dont need to use expensive papers or printers ? like how Amazon FBA does. They just throw a little receipt paper in it.Is that possible?I wanted to check before i order a receipt printer.Than...
Address verification, postal zip code error
I have automatic address correction disabled for our Amazon store so that I can manually review and update each order with an address error. This morning I noticed that the majority of our Amazon orders had an orange warning due to invalidated addres...
Shipping confirmation missing
A recent shipment doesn't show up in the Shipments grid. It was entered manually, and it appears in the label queue. I did not receive a Bcc email for shipping confirmation. This has never happened before. I think my only change was to have the order...
Include Time based automation rules
Because not all the selling channels have a "Ship By Date", is there any way to set an automation rule based on order import time? Let's say " if orders imports before 1 pm put the tag "Ship Today" ", or put the order on hold until tomorrow.that woul...
Amazon Australia Fulfillment
Hi guys,hope you are wellI notice we have Amazon US and CA fulfillments available but not Amazon AU.. can we please add Amazon Australia to the list? They have recently started their Multi-Channel Fulfilment (MCF) order function on the Australian sit...
New automation rule - length of customer name
Canadian user here. We use Purolator as our main carrier, and they only allow customer names to be 30 characters or shorter. Otherwise, we get the error message "Receiver Company is invalid" when creating the shipping label. Our orders come from Mage...
Is it possible to set up a rule by day of the week?
Hi, My shipping department has asked me to set up a rule for them in Shipstation, however, I'm not seeing how I can do it the way they are asking me to.They have asked for a rule to automatically check FEDEX for Saturday delivery options for orders t...