There is no Automation Rule or Bulk Edit option for selecting "Service
Default" in Configure Shipment for FedEx. It is simply missing from the
dropdown menu. We have to manually edit every package in Configure
Shipment for this or we get charged a de...
I have created a Ship Station iOS application that enables the customer
to check whats going on with their store while about and about. You can
also see what products are needed for that day and also if you have any
overdue orders. I am working on mo...
Hello everyone, I'm not sure this is the right place for this but I have
been working on an iOS app that will show Ship Station users how many
orders they have due out and how many products are needed that day. You
can easily see whats going on with ...
Our company ships items that are too large to combine. They ship as
single units, but we must go in and split this shipment into multiple
packages manually. We would be grateful if there was a way to automate
this task, like setting an order with X q...
After the new layout very few of our filters are working. The problem
being that our users DON'T KNOW the filters aren't working, and are
missing critical processes because shipstation simply returns a full
screen of all orders or a blank screen. Thi...
Is there a way to add the barcode found on Packing Slips to the Pick
List? Our workflow starts with a pick sheet / pick list.We are making
the switch to ShipStation, but we need to print a packing slip in order
to scan the order barcode?The only thin...
Hey everyone, I am new to ShipStation so apologies if this has been
covered somewhere else (although I couldn't find it). We have two
locations for inventory in Shopify (one in the US, and one in the UK).
Our US warehouse ships US orders only, and ou...
I have orders that are shipped via Courier with my linked carrier
account but I also have other orders that I simply add a postage stamp
and deliver via standard post. When I want to bulk mark the stamped
orders as 'Shipped' it is mandatory to add a ...
Our current process is to manually copy and paste all information from
the original order and recreate with order_ms/re/ ect. for any errors
that happened. Is there a better way to pull all the information from
the previous order and have it populate...
Our ecommerce platform passes along additional products (discounts,
etc.) that we would like to filter out so they do not appear in the
label messages. Should be a quite simple option to do this based on a
key (product ID, name etc.) Thanks!
I have Tags applied to orders using Automation Rules. One of them is
necessary to our Inventory System deducts the product.But when an order
needs to be Split-ship, the Tag is not automatically applied to each
part of the split shipment. Unfortunatel...
It sure would be useful to be able to filter orders out if the Packing
Slips have already been printed in the "Orders" section. The system
knows so why not display that column and allow us to filter on it. This
would be super useful ThanksSteve
Currently unable to process batches. It validates labels and then sits
with a spinning circle forever. Currently have contacted support twice
and neither time have they resolved it. Is anyone else effected by this?
We always bulk print packing slips and labels but recently the popup
alert that warned us that we already printed packing slips has
disappeared. As you can imagine this is leading to some major
picking/packing issues. I attempted to seek help from sh...
Hello, ShipperHQ is an amazing integration but the problem is limiting
it to view only. One of the amazing features is dimensional packing.
Which shows the best box size to pack the order based on the boxes that
we set up in the system.Now, Shipstati...
Hi, We have two products out of our entire catalog that we want to tag
orders that contain either one of them or both.We created automation
rule that tag each order that contains the tag.Black color for product
APink color for product BWe created a f...
Please extend the Checkout Rates feature from US to Australia, we are
going to need to make the move back to Easyship if this can't be
extended. It doesn't make sense to have all the carries integrated, but
not extend the checkout feature. Other Plat...
We work with a 3rd party company to pack and ship our orders. We would
like to start measuring the time it takes to ship an order from the date
the order was imported to Shipstation. It would be great if "Date
Imported" could be a column that we can ...
Hi everyone, I was wondering what people are doing to automate the
process of having the cheapest rate selected? I know Shipstation has
some automation that assists partially in this, but looking for how
people handle this. It would be great if Ships...
Is it possible to have hold a webinar regarding the Automations? I love
how they work, it makes everything much easier however I have a few that
do not quite function as intended and I would like to see a more
advanced lesson that moves past the whol...
Can we print packing slips on thermal receipt papers so we dont need to
use expensive papers or printers ? like how Amazon FBA does. They just
throw a little receipt paper in it.Is that possible?I wanted to check
before i order a receipt printer.Than...
I have automatic address correction disabled for our Amazon store so
that I can manually review and update each order with an address error.
This morning I noticed that the majority of our Amazon orders had an
orange warning due to invalidated addres...
A recent shipment doesn't show up in the Shipments grid. It was entered
manually, and it appears in the label queue. I did not receive a Bcc
email for shipping confirmation. This has never happened before. I think
my only change was to have the order...
Because not all the selling channels have a "Ship By Date", is there any
way to set an automation rule based on order import time? Let's say " if
orders imports before 1 pm put the tag "Ship Today" ", or put the order
on hold until tomorrow.that woul...
Hi guys,hope you are wellI notice we have Amazon US and CA fulfillments
available but not Amazon AU.. can we please add Amazon Australia to the
list? They have recently started their Multi-Channel Fulfilment (MCF)
order function on the Australian sit...
Canadian user here. We use Purolator as our main carrier, and they only
allow customer names to be 30 characters or shorter. Otherwise, we get
the error message "Receiver Company is invalid" when creating the
shipping label. Our orders come from Mage...
Hi, My shipping department has asked me to set up a rule for them in
Shipstation, however, I'm not seeing how I can do it the way they are
asking me to.They have asked for a rule to automatically check FEDEX for
Saturday delivery options for orders t...