Show line item details on the scan to print page
Hello,It would be useful to have an option to have the line item details for each product show on the scan to print screen when you have scanned an order.Thanks,Mark
Forum Posts
Displaying all Live Shipping Rates at Checkout BigCommerce and Shipstation
Would like an option to display all the shipping rates rather then displaying the cheapest live shipping rate between Bigcommerce and Shipstation. I have customers who would prefer Ups over Usps as lately the post office hasn't been the best in certa...
Adding Internal Warehouse Locations to Products ans Inventory Management
Hey guys, this is a 2 part post, for context we have recently moved our website over to shopify and were looking for a new back end solution for shipping our products. We settled on shipstation as it had most of the features we needed for our relativ...
Pop-up Shipping Selection Window Cut Off at Bottom
Has anyone else had this issue?When I drill into an order to select package options, the pop-up window that appears at the bottom is cut off. I can’t see the shipping estimate or transit time unless I hide my Windows taskbar.Browser: Chrome (latest v...
Ship by Date Custom Filter Option
In awaiting shipment orders the filters on the Ship by Date are very difficult to use. Could you please just mimic the same filter options you have for Order Date for Ship by Date. At a very minimum having the custom option would be great. As often I...
Shipment Activity should default to show today's date first
We use the Order Page's Shipment Activity to see when automations processed, shipping labels were printed, batches were made, orders cancelled & by who. Right now when the dropdown is expanded, the oldest date is at the top - so if there are a lot of...
Order number on Ups ground saver labels
when will Ship station allow printed messages on UPS sure post labels amazon some how got them on so i am assuming Ship Station can also print the order numbercant wait till this issue is resolved
Per item weight on Packing Slips
Looking to have the Packing Slip mapping corrected to show the Weight on the packing slip as the per item/per case weight. Today it tallies the total weight per sku based on how many of the sku was purchased. I am looking to show the per unit weight ...
Shipment Management & Tracking Filters
Hi Development, We would like the ability to sort and filter by the Tracking# Status. This could be a powerful tool for companies to better manage all of their outgoing shipments and get ahead of customer issues. In our case, we're looking for labels...
Order Total Sum Feature Added Please
When utilizing the awaiting shipments tab, we often want to see the order totals summed. So for example, if we have 5 orders pending with an order total of $10 per order then when selecting all 5 orders a summary showing $50 would be very helpful (5x...
New Layout/Look to the Site
Hello,The new layout is difficult to read and definitely a downgrade. The look of the site does not seem to be customizable at all either. It would be nice if the sidebar where active stores are shown was a different color then the backdrop of the or...
Color Scheme
A feature where we can the color scheme would be great. The new update looks like the webpage hasnt finished loading in.
Shipping Strategies Issues
We are having the issue of the Shipping Strategies not working with presets or bulk update.We tried to change the presets to include the shipping strategies but nothing works. We have deleted presets and re-made them but no progress. It seem that the...
Custom Order Status
I'm sure it's been mentioned before but after speaking with an SS representative on chat, they urged me to post on the forum to help back this idea. Allowing users to create custom order status folders in Shipstation would be extremely helpful. These...
Please add: Filter by Discount Code Feature
I wish we could filter shipstation by discount code used. When we run special promotions, we want to set up automations so that our orders get different tags/notes based on the discount code.Currently the discount code exists as a line item. Although...
Bring Back Restore Order
When we were forced to switch from the Legacy version of ShipStation, we lost the ability to restore orders. Previously, if we had shipped an order and it was damaged in transit, we would restore the order to be shipped back out. This required very l...
Any tamper monkey / addons for showing destination weather?
I chimed in on https://community.shipstation.com/t5/Orders-Shipment-Management/Add-ability-to-see-weather-at-destination-location/idi-p/4761 but that's a 2018 post that saw pretty much no attention. As a food service shipper weather is insanely impor...
Estimated Delivery Date
Been using Shipstation for years. Recently they changed the order detail form. Before, this form always showed the estimated delivery date, which is really important for us. Now, it is gone. Shipstation support person said that "development" would be...
MISSING BUYER ID ON NEW ORDER PAGE
WHERE IS THE BUYER ID ON THE NEW ORDER SCREEN NOW? CUSTOMER SERVICE SAYS IT'S BEEN REMOVED.
Rethink the KG & Grams separate boxes
Return to a single weight box for entering and viewing weights. Kg and Grams are the same thing, 1500grams = 1.5kg, also easy to read as 1,500 kg. There is not need to display it as 1kg 500g (or in ShipStations logic kg 1 , g 500). The coding can eas...
Bug Report: Tag does not work with filter right away
Hi Everyone,We'd like to report a bug from the recent interface update.To repeat the bug, you will go to "orders" view -> tag a random order with "my tag"(for example) -> then immediately filter all orders by "my tag".You will NOT see the order you j...
Piling on on the new layout - not designed for me
I know it's traditional to hate a new interface - it's just human nature I guess.But I have to speak up on this latest because it's reduced my efficiency. Previous version was more compact and grouped things I actually used within easy reach. Now ? W...
New layout
Inputting shipping information, with legacy it was all right there on the right side screen no scrolling needed to get all the information inputted. Now I have to scroll down to get everything so it is notas simple as just click input. Also not havin...
Color Choice for Multiple Items in an Order
Shipstation highlights multiple item quantities with a yellow box. When I first started with Shipstation, it was a red box, which is way more noticeable. The yellow is very bland, and we've had issues with missing the correct quantity. We need a more...
Rate vs Carrier Fee
What is the difference between Rate and Carrier Fee? We created a shipment of three boxes. After everything was selected, it showed the "Rate" as $113.01. Then, once the "Create & Print Label" button is pressed, it shows the Total Cost as $88.51.What...
Adding Preferential Origin Statement on DHL
HiHas anyone found a way of adding the Preferential Origin Statement to DHL customs forms? I've been trying for ages to find how to do this but no luck as yet. Any help would be appreciated.Thanks
Don't like recent changes to order details popup at all!
I don't like the new layout of the order details popup at all. I used to be able to scroll through the orders one-by-one and see the items purchased, set the postage details (shipping method, weight, dimensions, etc) and enter comments to the buyer o...
Option to change currency in account
This has to be a feature in Shipstation. All of our orders are in USD , and there is no way we can convert all into CAD just because region account is based in Canada. Please let us know if there is any plan to implement this. I know this feature has...
Sorting orders that have been grouped by criteria
In an effort to optimize picking in our warehouse and minimize multiple trips to the same stock locations, we add grouping to our Orders screen list to group by two levels. First, by Number of Line Items and second by item SKU. The resulting grouped ...
Cant switch to new layout. No Feedback button on my page. Cant access checkout rate
I need help swithing to new layout, accessing the checkout rate, and i just need help.
