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Shipment Management & Tracking Filters

LaxUnlimited
New Contributor

Hi Development, We would like the ability to sort and filter by the Tracking# Status. This could be a powerful tool for companies to better manage all of their outgoing shipments and get ahead of customer issues. In our case, we're looking for labels created 2-3 days ago with a status of “The Status is Unknown” (label created without a pickup scan). Once these shipments are identified we ask our staff if there was an issue fulfilling the order or an issue with a carrier pickup. This would allow us to address the issue before the customer contacts us about not receiving their order. Thanks!

1 REPLY 1

CaraAdmin
Khoros

Hello, @LaxUnlimited!

 

Thank you for your suggestion. We’ve passed it along to our development team for review.

 

 Happy Shipping!

 

-Cara