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MISSING BUYER ID ON NEW ORDER PAGE

nlkaspar
First-timer

WHERE IS THE BUYER ID ON THE NEW ORDER SCREEN NOW? CUSTOMER SERVICE SAYS IT'S BEEN REMOVED.

3 REPLIES 3

rsaybe
New Contributor

Yes, I would also like to see this added again. Was very helpful having the Buyer ID included onto the orders.

Why upgrade a service that was already working and remove identifying features that was useful. Can this be implemented again back onto the new orders detail page?

 

ssskeptic
New Contributor

So - I finally found the buyer ID on the "hidden panel"  -  left side of the Shipment details page.

At least it's there. It's hidden by default. Gotta click the little "Order Summary" icon.

rsaybe
New Contributor

Thanks for that update on your findings.

Not sure why this information is buried and now requiring multiple steps to view rather than just leaving it on the main page as before.

I would use this information quite often to confirm whom the buyer was through the user id.

This new design was implemented without considering the possible importance of certain details thus leaving us working harder to achieve the same goal. Changes are not always necessarily for the best.