Does anybody know if there's a way to create a template that consolidates all tracking numbers for USPS shipments that contain multiple packages in a single email notification based on the order?Currently, ShipStation sends multiple, nearly identical...
SCAN - WORKFLOW - SCAN TO PRINTI would love to customize the section where it shows Shipment and number, Order and number, and Ship To with only City, State and Zip showing. I do not use the shipment number and I have to click view everytime I ship a...
Hello, We just ran into an issue where our shopify order numbers have created duplicate order numbers with the automatically generated order numbers from years ago in our manual orders store. This has led to a problem when we ship using scan to print...
Hi, I am attempting to add a QR code to our packing slip to allow customers an easy link to our return page. The Help team gave me the HTML code to insert - but when I tried it - it did not work. Have anyone used an HTML expert that they liked who mi...
Hi all, I am trying to figure out how to make the custom label template I've created the default for printing labels w/packing slip. The default order# barcode is too small for our scanner to detect for some reason so I enlarged it on the custom. Any...
I recently started using the Auto-split features for my company as we have webstores that have warehouse fulfilled items and made to order items. As of right now all of the auto-split functions only support separating each made to order item on its o...
Suggestion: We often bulk batch print labels, but sometimes we miss that someone upgraded their shipping. The only way to tell is go through manually or check the prices on the side to see if it looks higher. Can you have some color coded when they a...
Since yesterday, I cannot enter dimensions and weight anymore (only from a pull down selection with a few entries for each field) for custom package (which is 90% of my shipping). Was there a software update that killed it? Did I change settings to p...
With the new Auto-Split feature, orders split based on the Auto-split Option dropdown (see attached 1)This is fine, but creates an extra step when it is time to print.The order containing items with this flag split off by themselves, and must be re-c...
SS V3 forgets my printer settings every time I close the browser.........it used to remember the settings almost indefinitely, now I've got to remember to go into the settings and set up my printers (we are using SS Connect) every time I log into Shi...
Our combined orders are not properly fulfilling ALL orders that were combined to ship together in Shopify causing orders to be left unfulfilled in Shopify.
Combined orders does not calculate the 2 orders in the total order, in this version in the previous.
I got 4 orders yesterday. After creating the shipping label I noticed that 2 were marked on Etsy "ships today" when they are not.And 2 were like normal, they will be marked as shipped when picked up by ups.Why is it doing this?
Title says it all. Need the Deliver By date field added as an option to packing slip fields.
we've got a ton of order that have to get out! why is shipstation so unreliable? can only get as far as selecting the service and then when you try and purchase and print it comes up with error message 403 and 503
i am looking for multi stores locations. I have multilocations enabled and now what i want is if someone from USA site comes to my website and he places an order from UK site he gets international shipping rates and if he orders from my USA site he g...
In the "document options" for the "order summary", it would be great to be able to sort by quantity (high to low, or low to high)Currently, it is possible to sort by date, and client name. Would be excellent to have the "sort by quantity" feature too...
I would like to refund my customer.Where is the option to start the refund? thanks.
I think we need Shipstation to really address 2 major fallbacks. First one is that Shipstation for tax reasons for the US version cannot support ABN which is the tax code for Australia. Seems strange that Europe, US, and pretty much all elsewhere is ...
Is it possible to have tags on the reports?
In the address validation process, ShipStation needs to offer the validated address as a suggestion that requires a user to click on a button to accept the change rather than simply automatically changing an address without allowing a user to compare...
I use the "Include a return label with the outgoing shipping label" a lot, and on Fridays I have a problem: Selecting Saturday shipping stops the return label from being automatically generated. I have to manually generate labels which takes a ton of...
I realize that the Verified badge shows up when viewing an order, it would be nice if there could be some way to show this in the order list. Whether it was a tag, a diferent column, whatever. I can't find any way to accomplish this.
Currently, if you add items to a manual order via SKU, the description auto-fills but the price does not. There should be a way to have this price column auto-fill via the declared value for each product.
Example: Order comes in for 1 unit, automatically changes to UPS ground, 5 packages (each package 50 pounds).Right now: I would need to set the 5 packages manually. I have been "apply package set" as of now.
I'm wondering if anyone has experience or advice on how to dispute shipping adjustments from UPS. Recently, I've encountered a few adjustments that I believe may be incorrect, and I'm unsure of the best way to address this issue.If anyone could share...
Hi,I'm trying to set up free shipping for a select number of products in my Shopify store. In order to do that in Shopify I had to create a shipping profile and then add the products I want to have free shipping into that profile. On the Shipstation ...
Hey everybody....it's backkkkWhat in the heck is going on!?
