ShipStation Features
Discuss how to use ShipStation
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Packing slip [Field Replacements]

Original post by user Stuart Cameron Is there a HTML [Field Replacement] for Required Delivery Date? This is arguably as important as the ship by date. Also, is there a [Country Code] Field Replacement? If there is not can there be? Thanks Stuart

SarahATX by Moderator
  • 0 replies
  • 0 kudos

Adding order numbers to each page of a packing slip?

Original post by user Angela Olson Is it possible to repeat the order number on each page of a packing slip? Sometimes our orders can be multiple pages. If orders get mixed up, if each page has the order number, it is then easy to sort through pages ...

SarahATX by Moderator
  • 1 replies
  • 0 kudos

Resolved! Why are my email templates only showing up in HTML?

Original post from user Kara Froula How can I view and edit my email templates? They are only showing in HTML right now. I have tried to click the edit HTML button and it does nothing. I want to be able to add text and need to be able to preview it a...

email html error.png

How to make a Custom Packing Slip Template?

Original post by user Doug Grant I am looking for someone who can help me with my custom template. Im not sure how to make it. I want to use the packing slip I have in Shopify, for the packing slip in Shipstation. Anyone?

SarahATX by Moderator
  • 3 replies
  • 0 kudos

Changing the color of the bar on top of packing slip

Original post by user Jennifer Burke I want to change the color of the bar across the top that says packing slip from gray to my brand color. I cannot figure out the code to make this work and where to put it. I have tried several things with no luck...

SarahATX by Moderator
  • 1 replies
  • 0 kudos

Product pictures in shipping notification?

Original post by user Jarrod Murray Can you add product pictures to the shipping notifications? For example if they purchase the yellow hat, it will show the picture of the yellow hat in the email? I have seen other companies include thumbnails of th...

SarahATX by Moderator
  • 1 replies
  • 0 kudos

Is it possible to customize reports?

Original post from user Greg Bentkowski I was looking thru the reports and I really want to use the Shipping Costs Report. I need it to give the actual dimensions of the package and not just say it was a PKG. Is it also possible to add the product th...

SarahATX by Moderator
  • 3 replies
  • 1 kudos

Make entire packing slip bold

Orgiinal post from user Mike Adelmann Can anyone tell me how to make the entire packing list BOLD print? We just started printing the packing list on 4x6 labels and they would look better in bold. I cannot seem to figure it out. thanks in advance. PS...

Header table changes on custom packing slips

Original post by Jake Kirkham Hi there - I'm a relative newbie with SS and I'm just setting my forms up. My Custom packing slip not quite looking as it should though. I have all the info on the page I need, but there's a box at the top of the page th...

Needs Assistance: Automated Weight Issues

Originally posted by Andy Lehman I am selling fishing jig heads online. The heaviest one is less than 2 ounces and I have set it up as such on ShipStation. However, when customers order 3 or 4 packages, the system automatically sets the package weigh...

USPS Insurance is not available for your account

Originally posted by Darin Shock Whenever I try to add insurance over the $99 (that's included with shipping USPS Priority), I get an error that states "USPS Insurance is not available for your account". I then cannot properly ensure my orders. I did...