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Is it possible to customize reports?

Original post from user Greg Bentkowski I was looking thru the reports and I really want to use the Shipping Costs Report. I need it to give the actual dimensions of the package and not just say it was a PKG. Is it also possible to add the product th...

SarahATX by • Moderator
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Make entire packing slip bold

Orgiinal post from user Mike Adelmann Can anyone tell me how to make the entire packing list BOLD print? We just started printing the packing list on 4x6 labels and they would look better in bold. I cannot seem to figure it out. thanks in advance. PS...

Header table changes on custom packing slips

Original post by Jake Kirkham Hi there - I'm a relative newbie with SS and I'm just setting my forms up. My Custom packing slip not quite looking as it should though. I have all the info on the page I need, but there's a box at the top of the page th...

Needs Assistance: Automated Weight Issues

Originally posted by Andy Lehman I am selling fishing jig heads online. The heaviest one is less than 2 ounces and I have set it up as such on ShipStation. However, when customers order 3 or 4 packages, the system automatically sets the package weigh...

USPS Insurance is not available for your account

Originally posted by Darin Shock Whenever I try to add insurance over the $99 (that's included with shipping USPS Priority), I get an error that states "USPS Insurance is not available for your account". I then cannot properly ensure my orders. I did...