Both the heading and the button are blue. Wed like the ability to pick a hex code to change these to. Also the "Submit order" button colour on the 2nd screen:Also ideally the option to change the font type and colour of all other text - currently it'...
HiThe shipment status on the order page in ShipStation shows "In Transit", however, it shows "Label created" on UPS's website. So, do you ShipStation import that info from UPS or you just assume that the package would be in the transit the next day a...
I'm currently using ship station (one account) to ship for two separate small businesses that I own. I would like to keep these accounts separate, expensing shipping costs to two different credit cards. It would be nice if Ship Station would allow cr...
Hi! I use SkuVault and I have it send locations to ShipStation. I want either of the following to happen:(Preferred) Show a limited amount of locations - eg., cut off after 2 locations.Truncate the text shown in the Location column.I have tried creat...
When an order requires (or is determined by error) to require additional funding to ship, the process for viewing the order is obfuscated. Here are the steps required–ShipStation > Account Settings > Shipping > Carriers > Click the 3 dots beside USPS...
Is there a feature or a way to set certain products not to import into shipstation as they are not fulfilled inhouse. That way if a blended order (item with fulfilled inhouse and item that is dropshipped) only the item that is going to be fulfilled i...
How to see my item details with tracking number
Is there anyway that Shipstation can add this to "Bulk Action" You guys have dangerous goods in Bulk Action for another "First Mile Only"?
We pick/pack orders as they happen and even though we have the Auto import feature turned on for our store, it only occurs maybe once a day. Having to manually refresh EACH time an order comes through is very time consuming. Is there a feature to aut...
Got this error message while importing Shopify orders. Tried to reconnect store, clean cache/cookies on different computers and still not working...
lowest cost service still not populating.
It would be great to get the "Source" field as an HTML field that is utilizable on the HTML code for Packing Slips. Most other fields are included, but not "Source".
Why is MERCHANDISE Even An Option for International Customs Declarations when that ' word ' is NOT COMPLIANT with International Shipping regulations ?The DROPDOWN should start withCHOOSE ONEThe DROPDOWN Should Not Contain a word or item that can be a...
Trying to update ETSYI get these errorsAn error occurred attempting to update orders: Could not refresh authorization credentials in timely manner.paypal updates but not etsy
Hi Even though the batch was not printed at all, it is showing that labels have already been printed. What should we do?
I’m facing several issues with Shippo that are seriously disrupting my ability to manage shipments efficiently, particularly when handling high-volume orders.Printing Multiple Labels at OnceWhen I select 12 units (e.g., 12x 88.5THs) and hit print, I ...
Hi - my product is perishable and shipped with cold packs, so the "Delivery By" date is particularly important - to this point I had been using a custom field to pass this value through the integration from my backend. Now I see the new "Deliver By" ...
Is there anyway to sort shipments so that the order errors (orders with the yellow triangle and ! symbol) are at the top?It is very time consuming for our team to scroll through our orders to find errors prior to label creation.
Original post by user Jarrod Murray Can you add product pictures to the shipping notifications? For example if they purchase the yellow hat, it will show the picture of the yellow hat in the email? I have seen other companies include thumbnails of th...
HelloPlease, add the tracking number in the Order reports. It will be so valuable !!
Hi,Could someone please recommend a bar code scanner that integrates nicely with shipstation. We are looking to use the barcode scanner for inventory management and printing labels. Please help!! We're a start up business so we don't have to much exp...
I keep getting this error and if I try to pay for a single shipping label it pops up a processing window that quickly goes away. Something got broken....I cleared all my cookies and wiped out my cache as well to make sure it wasn't on my end. I even ...
Etsy orders are not updating. Getting "Error updating". I tried to ship a couple orders manually and I am getting "Could not refresh authorization credentials in timely manner."
Unable to print nor generate packing slip. All order are also taking a longer time to load in shipstation.
Over the past couple weeks or so I see that info. is required for both the return address "name" and "business." Why is that and is it a bug? I've got the same info. listed in both areas just so that I can print, but it looks ridiculous. Thanks
Been trying to figure out which reports are best for this. For context, we fulfill thousands of orders per month, so the datasets are very large.
lowest price not working (AGAIN!)ebay orders are duplicated
We could really use some more automation options. For example, being able to automate tasks for orders with OR logic for the criteria (currently the only logic that works for multiple criteria is AND logic). If we want to achieve our desired automati...
I'd love to see a feature which allows an owner to restrict what a user can see properly. I know I can restrict users to only see orders assigned to them, but it would be much more helpful if a user could only see orders and products from a specific ...
Fields requested to be mapped from BigCommerce:Manufacturer Part Number (MPN)Brand
