Original post by user Adam Daley I drop ship for a customer of mine (we
use BigCommerce). I have my packing slips setup nicely but I want to do
something custom. Right now my own store name/info appears on the
packing slips. I'd love the ability to p...
Original post by user Brielle Bruns So for, everyone loves ShipStation
at the shop - for the most part. However, biggest complaint I have right
now is that the Pick List printout font sizes is too small and too hard
to read. Is it possible that we ca...
Original post by user Jesse Delo How do I map the payment type from my
x-cart store? I need to know if it was a paypal payment or credit card
payment. I have added the html to my fsd x-cart store but what is the
map field name i need to use to pull i...
Original post by user Ned Miller How do i add a Page Break to the end of
a packing slip template? I want to add an additional page with
marketing, but i want the original packing slip to remain intact.
Original post by user Mark Foreman Unfortunately the feed from my Ebay
store is giving shipstation a zero figure for Tax/VAT so the only way
around this is to add in some html for the packing slip, any help would
be appreciated? I need to show [Amoun...
Original post from user Kevin Merck It would be awesome if we could use
[product name] and [customer_first_name] placeholders in the emails! I'd
also love to be able to change the background color and font color to
match my website branding. Thanks!
Original post by user Dan McFarland I found that the default email
template shows un-desirable preview information on mobile devices: When
trying to utilize pre-headers, I noticed that the email template via
HTML doesn't allow the use of items. It al...
Original post by user Stuart Cameron There is a considerable difference
in page size when comparing EU A4 against the US Letter Page format. I'm
loosing an Inch of valuable space from the bottom of my packing sheets.
Is there any reason this format c...
Original post by user Stuart Cameron Is there a HTML [Field Replacement]
for Required Delivery Date? This is arguably as important as the ship by
date. Also, is there a [Country Code] Field Replacement? If there is not
can there be? Thanks Stuart
Original post by user Angela Olson Is it possible to repeat the order
number on each page of a packing slip? Sometimes our orders can be
multiple pages. If orders get mixed up, if each page has the order
number, it is then easy to sort through pages ...
Original post from user Kara Froula How can I view and edit my email
templates? They are only showing in HTML right now. I have tried to
click the edit HTML button and it does nothing. I want to be able to add
text and need to be able to preview it a...
Original post by user Joshua K I'd like to display only two tables with
products in my packing slip. I'm looking to have each table display the
product info in the 's that they have. The method I'm using right now is
to initiate both tables in the Or...
Original post by user Doug Grant I am looking for someone who can help
me with my custom template. Im not sure how to make it. I want to use
the packing slip I have in Shopify, for the packing slip in Shipstation.
Original post by user Jennifer Burke I want to change the color of the
bar across the top that says packing slip from gray to my brand color. I
cannot figure out the code to make this work and where to put it. I have
tried several things with no luck...
Original post by user Jarrod Murray Can you add product pictures to the
shipping notifications? For example if they purchase the yellow hat, it
will show the picture of the yellow hat in the email? I have seen other
companies include thumbnails of th...
Original post by user Miguel Adler I'd like to print the picture of the
item in the packing slip, to help packers insure they are packing the
right thing. Pictures of the items appear in the pick list, so I know
its available, but when customizing th...
Original post from user Greg Bentkowski I was looking thru the reports
and I really want to use the Shipping Costs Report. I need it to give
the actual dimensions of the package and not just say it was a PKG. Is
it also possible to add the product th...
Orgiinal post from user Mike Adelmann Can anyone tell me how to make the
entire packing list BOLD print? We just started printing the packing
list on 4x6 labels and they would look better in bold. I cannot seem to
figure it out. thanks in advance. PS...
Original post by Jake Kirkham Hi there - I'm a relative newbie with SS
and I'm just setting my forms up. My Custom packing slip not quite
looking as it should though. I have all the info on the page I need, but
there's a box at the top of the page th...
Originally posted by Andy Lehman I am selling fishing jig heads online.
The heaviest one is less than 2 ounces and I have set it up as such on
ShipStation. However, when customers order 3 or 4 packages, the system
automatically sets the package weigh...
Originally posted by Darin Shock Whenever I try to add insurance over
the $99 (that's included with shipping USPS Priority), I get an error
that states "USPS Insurance is not available for your account". I then
cannot properly ensure my orders. I did...
Originally Posted by Mark Madeira If entering customer address
information manually, the phone number field will not save the number we
type in no matter how many attempts are made. Therefore all of our
shipping labels which show a phone number, like...
Originally posted by Retter When I create a batch on the orders tab it
does not show up in open batches on the shipments tab. This is an issue
because I want to bulk process all open batches (rather than doing each
individually). Does anyone know why...