What HTML tags and CSS elements can be used in the custom templates?
Original post by user Susanna65C11 Should a template include the head and body tags or not?
Forum Posts
How to omit certain packing slip details based on specific items
Original post by user Adam Daley I drop ship for a customer of mine (we use BigCommerce). I have my packing slips setup nicely but I want to do something custom. Right now my own store name/info appears on the packing slips. I'd love the ability to p...
Allow customizing of the Pick List font sizes and details
Original post by user Brielle Bruns So for, everyone loves ShipStation at the shop - for the most part. However, biggest complaint I have right now is that the Pick List printout font sizes is too small and too hard to read. Is it possible that we ca...
Payment methods needs to be a field
Original post by user Jesse Delo How do I map the payment type from my x-cart store? I need to know if it was a paypal payment or credit card payment. I have added the html to my fsd x-cart store but what is the map field name i need to use to pull i...
Adding page break to packing slip
Original post by user Ned Miller How do i add a Page Break to the end of a packing slip template? I want to add an additional page with marketing, but i want the original packing slip to remain intact.
Calculate Tax/VAT for packing slips
Original post by user Mark Foreman Unfortunately the feed from my Ebay store is giving shipstation a zero figure for Tax/VAT so the only way around this is to add in some html for the packing slip, any help would be appreciated? I need to show [Amoun...
Add [product name] and [customer_first_name] placeholders for email templates
Original post from user Kevin Merck It would be awesome if we could use [product name] and [customer_first_name] placeholders in the emails! I'd also love to be able to change the background color and font color to match my website branding. Thanks!
Resolved! Is there a way to make an address book?
Original post from user Blu Moreillon Is there a way to make an address book?
How to configure email templates to look better on mobile devices (without preheaders)
Original post by user Dan McFarland I found that the default email template shows un-desirable preview information on mobile devices: When trying to utilize pre-headers, I noticed that the email template via HTML doesn't allow the use of items. It al...
A4 Page Size - Packing Slips
Original post by user Stuart Cameron There is a considerable difference in page size when comparing EU A4 against the US Letter Page format. I'm loosing an Inch of valuable space from the bottom of my packing sheets. Is there any reason this format c...
Packing slip [Field Replacements]
Original post by user Stuart Cameron Is there a HTML [Field Replacement] for Required Delivery Date? This is arguably as important as the ship by date. Also, is there a [Country Code] Field Replacement? If there is not can there be? Thanks Stuart
Alias SKU on Packing slip?
Original post from user Joel Abramowitz anyone know how/if i can replace the sku on a packing slip to show the "Alias sku" ?
Adding order numbers to each page of a packing slip?
Original post by user Angela Olson Is it possible to repeat the order number on each page of a packing slip? Sometimes our orders can be multiple pages. If orders get mixed up, if each page has the order number, it is then easy to sort through pages ...
Resolved! Why are my email templates only showing up in HTML?
Original post from user Kara Froula How can I view and edit my email templates? They are only showing in HTML right now. I have tried to click the edit HTML button and it does nothing. I want to be able to add text and need to be able to preview it a...
Can you have two tables that display products in the Packing Slip Order Items section?
Original post by user Joshua K I'd like to display only two tables with products in my packing slip. I'm looking to have each table display the product info in the 's that they have. The method I'm using right now is to initiate both tables in the Or...
How to make a Custom Packing Slip Template?
Original post by user Doug Grant I am looking for someone who can help me with my custom template. Im not sure how to make it. I want to use the packing slip I have in Shopify, for the packing slip in Shipstation. Anyone?
A custom packing slip template with room for notes and adjustments
Original post by user Rodrigo Sagebin **Order Header** table.footer { border-top:solid 0px #707070; } table.line-items tr td { margin-top:0.1in; padding: 0.1in 0in 0.1in 0in; border-bottom:solid 1px #707070; } table.footer { border-top:solid 0px #707...
Changing the color of the bar on top of packing slip
Original post by user Jennifer Burke I want to change the color of the bar across the top that says packing slip from gray to my brand color. I cannot figure out the code to make this work and where to put it. I have tried several things with no luck...
Product pictures in shipping notification?
Original post by user Jarrod Murray Can you add product pictures to the shipping notifications? For example if they purchase the yellow hat, it will show the picture of the yellow hat in the email? I have seen other companies include thumbnails of th...
How can you add the item picture in a custom packing slip?
Original post by user Miguel Adler I'd like to print the picture of the item in the packing slip, to help packers insure they are packing the right thing. Pictures of the items appear in the pick list, so I know its available, but when customizing th...
Is it possible to customize reports?
Original post from user Greg Bentkowski I was looking thru the reports and I really want to use the Shipping Costs Report. I need it to give the actual dimensions of the package and not just say it was a PKG. Is it also possible to add the product th...
Possible to include QR code on Packing slip?
Original post by user Marc Vetere Does anyone if it is possible to include a QR code on a packing list template and how to do so?
Make entire packing slip bold
Orgiinal post from user Mike Adelmann Can anyone tell me how to make the entire packing list BOLD print? We just started printing the packing list on 4x6 labels and they would look better in bold. I cannot seem to figure it out. thanks in advance. PS...
Header table changes on custom packing slips
Original post by Jake Kirkham Hi there - I'm a relative newbie with SS and I'm just setting my forms up. My Custom packing slip not quite looking as it should though. I have all the info on the page I need, but there's a box at the top of the page th...
Needs Assistance: Automated Weight Issues
Originally posted by Andy Lehman I am selling fishing jig heads online. The heaviest one is less than 2 ounces and I have set it up as such on ShipStation. However, when customers order 3 or 4 packages, the system automatically sets the package weigh...
USPS Insurance is not available for your account
Originally posted by Darin Shock Whenever I try to add insurance over the $99 (that's included with shipping USPS Priority), I get an error that states "USPS Insurance is not available for your account". I then cannot properly ensure my orders. I did...
Assistance Needed: Phone Numbers do not save in address information
Originally Posted by Mark Madeira If entering customer address information manually, the phone number field will not save the number we type in no matter how many attempts are made. Therefore all of our shipping labels which show a phone number, like...
Needs Assistance: Open Batches Not Visible On Shipments Tab
Originally posted by Retter When I create a batch on the orders tab it does not show up in open batches on the shipments tab. This is an issue because I want to bulk process all open batches (rather than doing each individually). Does anyone know why...
Resolved! Needs Assistance: Shipping to Japan
Originally posted by Made Brands Has anyone shipped to Japan through Shipstation? I know it doesn't validate those addresses but can you still ship?
