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Shipstation connect wants to install everytime I login to my computer

tlbrewer
New Contributor

Shipstation connect wants to install everytime I login to my computer.  How do I stop it from asking everytime that I start my computer.   I used to have it installed, but uninstalled it and cancelled my account.

5 REPLIES 5

LWeaver
First-timer

Same here. This is disgusting.

There is a shipstation executable in the startup folder that needs to be deleted.  You can get to it through one of the methods below.  

 

1.   Press the Windows logo key  + R, type shell:startup, then select OK. This opens the Startup folder.
2.  Open File explorer and navigae to:  

    C:\Users\"your username"\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Thanks for this. I contacted Shipstation support, and they acted completely ignorant to this problem and told me they didn't know how to fix it. As a result, I will always recommend against Shipstation and parent company Stamps.com to anyone who will listen. What a despicable tactic! Who knows what other nefarious tools they include in their app installers?

Hello Everyone, 

 

My apologies for the delay in reaching out to you all. I have been talking with my internal team about this, and had been waiting for an update to provide. I will make sure to update this thread as soon as I have additional information to provide with you all. 

 

In the meantime, can you all please provide me with the current version of connect that you are running? I want to make sure that this is not happening with our newest version. 

 

-Erin: Your Friendly ShipStation Community Manager 

 

 

Hello everyone, 

 

I just wanted to follow up on this with everyone. We are still looking into this with our developers since this should not be the behavior of connect. I would like to gather some additional information for our team to continue to investigate. Please be on the lookout for a DM from me about this.  

 

-Erin: Your Friendly Neighborhood ShipStation Community Manager