07-19-2021 07:56 AM
Shipstation connect wants to install everytime I login to my computer. How do I stop it from asking everytime that I start my computer. I used to have it installed, but uninstalled it and cancelled my account.
08-07-2021 07:48 AM
Same here. This is disgusting.
08-07-2021 08:01 AM
There is a shipstation executable in the startup folder that needs to be deleted. You can get to it through one of the methods below.
1. Press the Windows logo key + R, type shell:startup, then select OK. This opens the Startup folder.
2. Open File explorer and navigae to:
C:\Users\"your username"\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
01-06-2023 05:40 PM
Thanks for this. I contacted Shipstation support, and they acted completely ignorant to this problem and told me they didn't know how to fix it. As a result, I will always recommend against Shipstation and parent company Stamps.com to anyone who will listen. What a despicable tactic! Who knows what other nefarious tools they include in their app installers?
01-24-2023 11:59 AM
My apologies for the delay in reaching out to you all. I have been talking with my internal team about this, and had been waiting for an update to provide. I will make sure to update this thread as soon as I have additional information to provide with you all.
In the meantime, can you all please provide me with the current version of connect that you are running? I want to make sure that this is not happening with our newest version.
-Erin: Your Friendly ShipStation Community Manager
02-10-2023 02:26 PM
I just wanted to follow up on this with everyone. We are still looking into this with our developers since this should not be the behavior of connect. I would like to gather some additional information for our team to continue to investigate. Please be on the lookout for a DM from me about this.
-Erin: Your Friendly Neighborhood ShipStation Community Manager