I am needing an update on this as well.When we ship under DDU, FedEx
will randomly charge the customs to us. We then have to send it to their
rebilling department to have it charged back to the customers. For some
reason, there is an issue with DDU v...
Has there been any update on this? We are experiencing the same issue.
It only occurs on one of our stations. Our 2 other stations that use
ShipStation do not have this issue.