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Automated Return Address Selection Based on Reason

FREQ
First-timer

requesting a feature to automatically select return addresses based on the reason for return when creating a "Create Return" label. Specifically:

  • For returns due to warranty, damage, defects, or missing parts, use my NEW YORK address.
  • For all other returns, use my TEXAS address.

This automation will streamline return processing, reduce manual errors, and improve customer service efficiency. Implementing this feature could significantly enhance user experience and operational efficiency within ShipStation.

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