ShipStation Community

brendan1 · 09-22-2022

Literally, I login from the same IP addresses every day (home and work), yet everyday, I get to go through the same Google Captcha questions - selecting mountains, or stop lights or fire hydrants. Can you guys upgrade to the invisible Captcha? Or cou...

brendan1 · 06-17-2022

This community has become less useful over the past few weeks and become more of a sounding board about how/why the new V3 forced rollout is terrible compared to V2. I have plenty of issues with it and this community (unfortunately) can't help in mos...

brendan1 · 06-09-2022

Awaiting Payment StatusAbility to enter package information when viewing orders in the 'Awaiting Payment' status. The Order Detail screen is extremely limited now and doesn't allow creation of packages for the order. Customs Declarations for Internat...

brendan1 · 06-06-2022

Does anyone know if it is possible to enter package dims/weights for orders that are Awaiting Payment in the V3 system? In the Legacy version, we'd enter all package dims/weights in order to get accurate shipping quotes. Then, when the customer did p...

brendan1 · 09-23-2022

Maybe so, but when clicking edit Edit Marketplace Connection immediately yields an error message, I have a hard time believing it's 'user error'.

brendan1 · 09-22-2022

I have to believe that more than 50% of their customers feel the same way. If they're going to force us to remain on this platform, they should at least get a real bug report system.

brendan1 · 09-22-2022

Agreed. We continually contact ShipStation support (their poor customer service team). We never, or very rarely, contacted them prior to the forced upgrade. Now, we can't reconnect our eBay account. Solution, send credentials to ShipStation so they c...

brendan1 · 09-22-2022

I'm bumping your comment to hpefully bring this back to attention.

brendan1 · 06-17-2022

Hi Erin - Would it be possible to get a ShipStation to create and share a public roadmap? Many other companies do this and it's a great way to 'give the customers what they want' by allowing customers to suggest features/functions, but more important...

ShipStation Community

User Statistics

User Activity

Login Screen... Can we remove the Google Captcha already?

Please create a Public Roadmap of Features/Requests/Bugs

V3 / New Interface / Request for features to make the ShipStation platform useable again

V3 / Orders Awaiting Payment - Unable to enter box sizes/weights and get shipping quotes

Re: Can we please get a real bug report system?

Re: Shipstation really can not change back to old version?

Re: Can we please get a real bug report system?

Re: Can we please get a real bug report system?

Re: New ShipStation