Labels won't print: "Pusher Subscription Error"

[john16]

Received messsage saying Shipstation Connect is offline (my internet connection is fine) so I tried refreshing Shipstation Connect... Another error appears saying "There was an error refreshing your connection: Error: Pusher Subscription Error."

Tried refreshing my browser and tried refreshing my Shipstation Connect multiple times with the same outcome.

Any ideas?

[charleeoneill]

Same issue here this morning!

[tkalberg]

Just curious, did anyone ever get their issue resolved? We have it on one of our PCs now and can't figure it out. Thanks!!

[charleeoneill]

No,

I ended up reinstalling the ShipStation connect software and restarting which did resolve the issue, but took ages 😤

[tkalberg]

Ah, I will give that a try. Thanks a bunch!!