cancel
Showing results for 
Search instead for 
Did you mean: 

Account Canceled?

INFO465
First-timer

I received a notification this morning that I requested my subscription be canceled when I did not. I don't think it's a hack or anything, some systematic thing in SS.  It says to just "change subscription" with the button below, but there is no button where I could even update my subscription if I wanted to. They just kicked me out, with no way of getting back in, no support now since it says I don't have an active account. I've been shipping over 1000 packages per week..... Not sure what to do.

SS.png

1 REPLY 1

ozie27280
Frequent Contributor

(512) 975-3001 try call see if they can help