Getting this error. An error occurred attempting to update orders:
String or binary data would be truncated. The statement has been
terminated. At the bottom of the page it says modify store connection,
which I did and still get the error. Any help w...
We just transferred the printer to a different computer and we can't get
the Shipstation Connect to properly work or even read. Has anyone had
this issue? It doesn't pop up on my printing pages either. I haven't had
this issue before before and it al...
I would like to figure out how to get my shipments to come up grouped by
their selected shipping method every time I open shipstation - instead
of having to manually select that each time. Any suggestions? there used
to be a way to chat with a rep an...
Oddly enough there doesn't seem to be a *single* comprehensive report
that can be downloaded (by users) that has "all" data that would be
applicable to auditing shipments effectively. If I'm mistaken please
correct me.When navigating hundreds of line...
On the new version I have to mark an order paid before I can calculate
shipping. I offer repair service and many of my orders are not paid in
advance. Unfortunately these types of orders often need adjustments
including shipping costs. In the old ver...
Just wanted to drop this here for anyone wanting to do what I just
did... customizing the "Item Options" field on a packing slip.--We use
our packing slip as a visual guide in the warehouse to help us pull the
correct items with the appropriate sub-i...
Before the latest ShipStation upgrade, my user could print labels
without having the Permission to "Purchase Postage". The user would tell
me when they were running low, and I added funds. Easy. Now the user
must have the Purchase Postage Permission,...
About a week and a half ago all my orders within WooCommerce stopped
being marked as completed. Shipstation still uploads the tracking info
but the order has to be manually marked as completed. To clarify, this
process has worked fine for the past 19...
I know the documentation does say that the Print To settings are user
specific and browser specific. However, for one user on one browser
after setting the default printer every time they come back in the
settings are back to Always Prompt. How can t...
Hi all, I am trying to figure out how to make the custom label template
I've created the default for printing labels w/packing slip. The default
order# barcode is too small for our scanner to detect for some reason so
I enlarged it on the custom. Any...
Can we print packing slips on thermal receipt papers so we dont need to
use expensive papers or printers ? like how Amazon FBA does. They just
throw a little receipt paper in it.Is that possible?I wanted to check
before i order a receipt printer.Than...
Does ShipStation have any function to create and print product labels?
Our labels include text and a UPC code. We are currently using BarTender
to create and print our labels but it is not the best solution. Thank
I've noticed in the last few months that if I attempt to apply a
shipping preset to more than 5 rows of orders, the "rate" wheel will
just spin endlessly, and never actually update the rates. This is pretty
frustrating when dealing with large quantit...
Can shipstation be used solely as a shipping platform without importing
orders ? I've been pointed to shipstation to try to live demo it without
any integration or order import. We have carrier accounts that have been
connected. Everything I see seem...
We offer our customers additional services such as "add a catalog to my
order," or "notify me if items are on back order," and the option to
rush an order for an additional fee. On the checkout page, the customer
checks the box next to the option or ...
How can I set up my packing slip so that the order header detail prints
on each page? If this is not possible, can the order number be printed
on each page of the packing list?Is it possible to add page numbers to
packing slips?Thank you
I just discovered the new feature to integrate live shipping rates with
my site (Wix). I've just tried to add a "delivery option" and when I
select "Live Rate" the screen expands and the save button disappears.
I've tried completing the screen and sa...
Last week, out of nowhere, every Processed Batch screen started looking
like Open Batches look (see pic). I've reached out to Support, and sure
enough, it looked that way to her as well. It's now "been escalated to
our product team for resolution," b...
Is anyone else having problems with Batches or Combined Orders? Starting
last week I've had a really difficult time with Batch functions not
responding, taking almost double the time needed to process
orders.Specifically happens when I'm moving order...
As per ShipStation API
are converting order date and shipBy date in PST/PDT format and sending
it to the shipstation. When the shipstation displays shipBy date on ...
I tried importing my products using the csv file and although the skus
are imported, the SKUAlias aren't.I made sure the format is exactly as
required by creating the SKUAlias manually and exporting the csv to copy
the formatting but when I import it...
It seems at least one of the main purposes of ShipStation is to
ultimately send orders to the location that has available inventory. I
constantly find myself having to memorize which of our 6 locations has
the inventory or slowly scroll through the S...