ShipStation Features
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Categorise Ship Views into Folders

Hi, I think it would be super handy to be able to categorise ship view tabs into folders.We have a lot of views on our main screen and it becomes cluttered after adding a lot. Being able to break different types of views down into folders would make ...

ship list drop down example.PNG
troop by New Contributor
  • 365 Views
  • 0 replies
  • 1 kudos

UPS from Shipstation setup issues

Hello!After setting up the Carriers from Shipstation, the UPS option wasn't on the list. So I clicked on "Update ShipStation Carrier Services to enable new carriers and service options", which takes me to the setup pop-up to add UPS. BUT even though ...

drinktche by New Contributor
  • 5275 Views
  • 12 replies
  • 1 kudos

Possible Product Feature - Tracking Report

Hi there,I think it would be great if there was a report or a place you could clearly see all your packages for a particular day and see if they have been delivered yet.This is especially true with Royal Mail, where as of yet you don't even get the l...

Jon691 by First-timer
  • 407 Views
  • 0 replies
  • 0 kudos

Possible new feature

HiIt would be great it Shipstation could flag up new customers. i.e. Customers not already on the shipstation customer database. Our marketing team want to add some POS material to encourage repeat purchase. If there was a little symbol the dispatch ...

Shipstation says printer is offline

I keep getting an error message when trying to print to IDPRT SP410: "The printer, IDPRT SP410, connected to shipstation workstation, is offline."I have tried: Printing a test page from my computer: it works fineRemoving and reinstalling the Shipstat...

PayPal notifications not supported

I'm a LONGTIME user of PayPal - now with their Shipstation support instead of their native solutionIt works great with somewhat limited capabilities butit has all I really need. It shows me what is unshipped and when I ship it, it notifies PayPal and...

Str8Nar0 by First-timer
  • 397 Views
  • 0 replies
  • 0 kudos

Automation Filters Not Working

Has anyone had their Automation Filters start tagging orders differently out of nowhere? It appears automation isn't picking up on Commercial / Residential assignments.

hazemat

need to make an automation rule or product setting for hazemat shipping

zach21 by First-timer
  • 271 Views
  • 0 replies
  • 0 kudos

Pop Up upon printing a burden

Anyone else burdened by the double pop up that comes up and slides to the right once you print a label. Even though it takes a few seconds, it makes it impossible to view any orders or do anything in ship station until this clears out. Why not get ri...

Orders On Hold

Orders in On Hold status in Shopify still flow into Shipstation immediately and can be shipped. It would be great if there was some sort of stop/hold to these orders flowing into Shipstation or just more guidance on what to do with these orders as we...

Anyone Having Speed/Lag Issues?

Anyone else having speed/lag issues today? Nothing on Status.Shipstation- yet we continue to have slow processing. It's a headache.This, of course, is after I asked Shipstation to downgrade me for January, one day after renewal. We were forced to "up...

admin69 by Occasional Contributor
  • 522 Views
  • 0 replies
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Include product add-ons in shipping confirmation

Customers are able to add product options when they place an order in my store. For example, if I am selling sun glasses, the customer has the option of adding a glasses case to their order. The glasses case is not a separate product but an add-on. T...

michael18 by New Contributor
  • 403 Views
  • 0 replies
  • 0 kudos

MyPost Business International HS Tarriffs

For international orders, HS tariffs are not added to the shipping label despite my having them in my settings. This needs to be fixed ASAP as this is why Australian customs will return parcels to the sender because it 'fails pre-departure checks'.

Alphabetize Preset Groups inside Products Please

It would be awesome if you could alphabetize the Preset Groups inside Products, so we can assign Preset Groups to products and have the HS Codes and values for international shipments. It has no rhyme or reason on how these are listed now. I just wan...

t_1 by New Contributor
  • 439 Views
  • 0 replies
  • 0 kudos

Scales Constantly Losing Connection

Hello. We have been trying to integrate ShipStation for about two months now, and can't seem to hit a comfortable point. Every day, we have scales losing connection, printers losing connection. Some mornings nothing gets recognized without multiple r...

WSPAdmin by New Contributor
  • 1047 Views
  • 2 replies
  • 2 kudos