Hey, file upload via CSV only is problematic for us as it deletes trailing zeroes and periods from our item numbers and other data. Instead of treating data as text CSV files end up trying to treat all numeric values as numbers. For example, where we...
Currently there is one endpoint in the API that can be used to update a product:https://www.shipstation.com/docs/api/products/update/However, we can only update one product at a time. To update a list of products, developers have to generate an API r...
I am a Software developer and I'm working with a client to build out an internal user-facing application that integrates with ShipStation.One of the issues we are running into with the API is the time-intensive and arduous process of performing bulk ...
I am trying to set up a UPS pick up using Shipstation. I keep getting this error message. It does not matter what time of day I put into the box. Received data containing a ready time later than the latest allowable ready time for the location (Bad R...
With the new Shipstation layout I am getting a severe headache after just half an hour because the screen is almost entirely white with no color variation. This makes it hard both to just get my work done and use the program as a whole, as well as ma...
I created a custom packing slip that works perfectly when printing individually. However, if I select multiple packing slips, they combine into a PDF so that they completely overlap with each other. How do I create a page break so that they each star...
I voided a USPS label on September 23 through ShipStation. I get an e-mail from the USPS that they made an adjustment on this label on November 14 and ShipStation charged me (minus the .42 adjustment) on November 15.ShipStation passed the responsibil...
I have an simple numbered internal inventory to help me track eBay listings. Each item has only 1 quantity. I have been entering this as a custom field on the eBay site when I create the eBay auction listing.What would be the best way get this inform...
I would like to suggest a feature enhancement that could greatly benefit our team and potentially other users as well. Implementing inventory management for custom packaging materials would streamline our processes and improve accuracy in order handl...
Have anyone can login into shipstation now?
Is anyone else having this issue? Shipstation is just flashing on and off screen and I cannot connect
We use custom data in Custom Field 1 so we can keep track of certain orders. Shipstation doesnt have a way to run a batch export of order data that contains both Tracking number and Custom Field 1 data. This should be basic data that anything that ca...
California (CA) addresses pasted into the "Paste US Address" window in the Rates tool get converted to Canada (CA); the tool automatically drops the California zip code and changes the intended country (US) to Canada (CA).I had a brief conversation/c...
Hi We would like to be able to sort orders by SKU, and then be able to print the packing slips for those orders in that order.Thanks James
We have multiple stores/sources linked to our Shopify Store such as TikTok and Flip. It would be very helpful if we can have those orders import under the store name instead of the default Shopify store name, based on the source.
I want a feature to backdate order. Sometime the Selling Channels embedded in shipstation don't import the order for some reason. This can be backdate to resolve the
We have been having an annoying issue where 11 or more email notifications are being sent to customers when a label is created.Does anybody else have this issue?
Hello, I would like to suggest adding the feature in ShipStation where, on the order form, it shows the shipping rate the customer has selected (i.e, Ground Advantage, Priority Mail, etc). Currently, this feature does not exsist I am told, our team h...
It'd be nice to have the option to disable the "save money with ups ground saver" pop-up!
Seems crazy to me that I can not print shipping labels in the order they are created. Printing labels in the order they were created would significantly streamline the labeling process and reduce errors. Currently, shipping labels can not be printed ...
How can I bulk upload commodity (Customs Declaration) for international shipment?We are shipping hundreds of gift boxes all over the world, it work great if there is only one item in our gift box, I can bulk upload them, but in most case, our gift bo...
Delivery Trigger in ZapierIt would be incredibly helpful if ShipStation could add a "delivery made" trigger in Zapier. Many businesses, like ours, use CRMs to follow up with customers post-delivery, but it’s currently time-consuming to manually check...
I am writing to request your support for integrating the new Shopify Exchanges feature within Shipstation. As detailed on Shopify's official help page (https://help.shopify.com/en/manual/orders/refunds-returns/exchanges), this functionality is critic...
The new skin/theme shipstation has is very hard on the eyes and we much prefer the old skin. If there was an option to switch skins or themes it would help a lot.
I would imagine that, like us, most companies only carry a certain number of box sizes. It would be a very convenient feature if there was a drop down menu on the package dimensions (size) in the side bar, where one could have a list of custom box si...
I just started using google ads for my store and I wanted to compare sales from last year at this time and leading up to this time, so I can see if the google ads are evening doing anything. how would I do that, the reports don't see very user friend...
Hi, is there a way to automate reports and sent via email. I.E I want to get previous days product orders automatically sent to my email daily.
When I try to print a label there is a pop up that says "Accessory may not be combined with the product" but there are no other instructions as to what I did wrong or what I should have done. A "real person" chat told me that if I check "Online" as t...
Hi guysWhen we ship an order, or mark an order as shipped - we select the date it will be shipped. This is the date we dro it off to the carrier, or the date they are expected to pick it up from us. Very simple.However we are finding that shipstation...
Hi, I can't seem to find it any where on here, but I know USPS does not offer tracking for First Class Envelopes, but I was wondering if there is a "scan bar" that they scan at destinations. For instance I currently use Orange Mailer that scans my fi...
