It appears ShipStation took away the ability to 'add a package' to an order after the order is marked shipped. This was a very useful feature. For example, if an order is shipped, but an item is damaged during shipping and we need to send a replacement - it was really nice to just be able to 'add a package' to the order and make a note of what happened. That saved us from having to create a whole new order to ship the replacement and the info is not kept in the original order. Any chance of ShipStation adding that feature back? I sure hope so!
