Ship Station to Magento 2.4.7 to post live shipping rates for Canadian accounts
Hi Need a solution ASAP!We want to post live rates on our Magento 2 website using Ship Station but this is only for US and AU customersor if you use Shopify.
Forum Posts
Can't unmark as shipped
I need to unmark some shipments as shipped. According to the help center I can do this in the "Other Actions" menu but I have no such option in my menu. I need to find a solution urgently. Is it not possible anymore?
Resolved! Alias Sku = Main Sku x Qty [add qty to start?]
Single Sku Bundle (qty package)Alias Sku = Main Sku x QtyBundles: Alias Sku =Main Sku x QtyMain Sku x QtyMain Sku x Qty[add product sku + qty]
Add Sendle integration for Canada
Add Sendle to ShipStation Canada integration. Shipstion illegally does not provide a separate tax breakdown for Canadian GST. I asked, and they said there is no tax, this is not true. If I buy the same label through Sendle the gst is shown separately...
Run around for Insurance refund
We voided a USPS label with postage and insurance. Shipstation support was no help. the link did not work to get the form. Finally after working with Stamps.com we were able to submit a postage refund by mail. The said that they could not issue a ref...
FEATURE REQUEST - Include tax line in cost breakdown and reporting for Shipstation rates
We need to report all taxes paid for accounting purposes, but Shipstation rates don't show how much tax is paid for each shipment. Support told me I need to reach out to the courier with each tracking number to get the tax values, but we have 100s of...
Bulk printing order summaries
I run a fulfillment business and we just picked up two customers in the last 30 days who both use Shipstation for label printing. This is the first I've used Shipstation in my workflow and it is mostly great, except we need to find a better solution ...
Cubiscan Dimensioners CubiScan 75
Dear Team,I wanted to inquire if there is a way to request developer to assist so that Cubiscan 75 would function as dimensioner? I noticed its on ship works and other platforms and I love and prefer Ship station instead.I am willing to pay 50$ a mon...
Is it possible to implement buyers USER names? I have dropshippers and need the list.
So I sell on the platform and I require the user names of the buyers from it. I have some dropshippers who order 5 to 15 orders per day, and here on shipstation you can get the data for buyers address, and phone, but no way to pull up USER ID's to fi...
REQUEST: DHL Interntational Returns Label
Hello,Could you please add the option to create an internatinal returns label with DHL. We operate out of the UK and have many customers in the EU and need this function. Thank you,MBUK
Scan to Print Scale not Working
I'm posting this here to see if others are having the same issue. Shipstation support has been working on the issue for the past 13 days.When in Scan to Print, the scale is not reading weight properly. First it wasn't showing a correct weight and was...
Packing Slip shows price wrong with discount
The packing slip has the incorrect price total with a BOGO discount, and there seems to be no way to correct it. The cost summary is showing the correct amount, but the packing slip has the BOGO sale price then also subtracts the discount, making it ...
Code 500 - Login errors
Hi,I am occasionally (~25%?) of the time receiving a login error. The page appears to timeout with an Error 500. The error window sometimes that it failed to grab captcha token. I'm not sure that's the exact phrase but it is similar.Is this a known i...
need to add quicksearch to the new layout
shipstation needs to add quicksearch to the new layoutonly the old version has quicksearch
Snooze Orders From Dashboard
Would love to see the option to "snooze" an order from appearing on the dashboard until the date selected. This would especially be helpful for businesses who do custom orders which take weeks to make before they ship. This would allow the dashboard ...
Selling Channels Notification
Hello,We currently have our Selling Channel notification set to: Number of hour(s) elapsed after label creation (24hrs) which works great for Mon to Thurs. However, on Friday the automation will mark it as shipped on Saturday but USPS won't scan it i...
Automation Rules - Live Updates via TAGS
Hey, it would be very nice and helpful if when tags were updated, it was a live update that could trigger automated rules. This would be especially helpful for businesses like ours that use the tag system to organize our orders. The tags can tell us ...
API Bug Report: Cannot update order tags in bulk using Create/Update Multiple orders endpoint.
There are dedicated API endpoints to add and remove order tags:https://www.shipstation.com/docs/api/orders/add-tag/https://www.shipstation.com/docs/api/orders/remove-tag/However, they only support tag updates for one order at a time.The Create/Update...
Inventory audit log: Order # Feature needed
Can you add the order number to the inventory audit log reports?We have a tough time tracking the inventory deducted based only on the time stamp.
Still a major lag in printing labels in the new version
Why is there such a lag in printing labels??? I have quick ship enabled. I click the "create & print" button. then 4-5 popup windows come up telling me what is happening within shipstation itself"...allocating...allocating successful...purchasing...p...
Please enable file upload via Excel
Hey, file upload via CSV only is problematic for us as it deletes trailing zeroes and periods from our item numbers and other data. Instead of treating data as text CSV files end up trying to treat all numeric values as numbers. For example, where we...
API Feature Request: Update products in bulk
Currently there is one endpoint in the API that can be used to update a product:https://www.shipstation.com/docs/api/products/update/However, we can only update one product at a time. To update a list of products, developers have to generate an API r...
API Feature Request: Allow bulk update of tags, status, etc. via Create/Update Multiple Orders
I am a Software developer and I'm working with a client to build out an internal user-facing application that integrates with ShipStation.One of the issues we are running into with the API is the time-intensive and arduous process of performing bulk ...
Schedule a Pickup Error message
I am trying to set up a UPS pick up using Shipstation. I keep getting this error message. It does not matter what time of day I put into the box. Received data containing a ready time later than the latest allowable ready time for the location (Bad R...
New Color Scheme Problems
With the new Shipstation layout I am getting a severe headache after just half an hour because the screen is almost entirely white with no color variation. This makes it hard both to just get my work done and use the program as a whole, as well as ma...
Resolved! Create a page break between packing slips
I created a custom packing slip that works perfectly when printing individually. However, if I select multiple packing slips, they combine into a PDF so that they completely overlap with each other. How do I create a page break so that they each star...
Charged for a label after voiding nearly two months prior
I voided a USPS label on September 23 through ShipStation. I get an e-mail from the USPS that they made an adjustment on this label on November 14 and ShipStation charged me (minus the .42 adjustment) on November 15.ShipStation passed the responsibil...
Setting a custom SKU/inventory # in eBay, then displaying it in a column in Shipstation orders list?
I have an simple numbered internal inventory to help me track eBay listings. Each item has only 1 quantity. I have been entering this as a custom field on the eBay site when I create the eBay auction listing.What would be the best way get this inform...
REQUEST: Custom Packages Inventory Management
I would like to suggest a feature enhancement that could greatly benefit our team and potentially other users as well. Implementing inventory management for custom packaging materials would streamline our processes and improve accuracy in order handl...
Problem with login
Have anyone can login into shipstation now?
