Does anyone know anyway I could have every order shipped by a specific employee have either an image or text on the packing slip showing it was shipped by that person? such as if john creates a batch, then prints, picks and ships the whole batch, eve...
Hello ShipStation Community,We are having trouble with the inventory-sync add on. This feature does not work properly for our Shopify selling channel. This is interfering with daily shipping operations as the cx. is able to freely purchase items whic...
I noticed about a short time ago, my UPS rates were .80 up to $2 EACH, more on most of my shipments. It was exactly the same up until them. I Contacted SS and they said they can't speak to other companies rate, yet the advertising they do says they h...
Hello,It doesn't appear that the "scan" tab has a hotkey built within Shipstation. So, our current workflow is to usually have two browser tabs of Shipstation open so that we can scan the packing slip in the "scan" field and "scan to verify" the orde...
Our team would like to use pick list. However they don't want a summarize list of all items to pick from the selected orders. Rather they would like a pick list per order, one order per page.The desired workflow:1. Select orders they want to pick/pac...
What is the new delivery by date field that appears at the top of the order summary? Is there a way to assign this with automation rules? Can it be used as a variable for Shipping Strategies to ensure that rate shopping considers both cost and delive...
Just a quick question on manually entering a new shipping address. On most websites I frequent, tapping the first letter key of a desired state steps me through the various states beginning with that letter. It’s a nice time saver. I’ve not found tha...
Requesting the Rate Browser button/functionality be duplicated from the Orders tab and available on the Scan tab. Using multiple carriers without automated rate shopping is prohibitive of using Scan to Print. The Rate Browser can be pulled up using a...
When using the Get/List products endpoints the model clearly shows that productCategories should be returned in the response. However this does not seem to be the case. Our store has not used product categories until the 2 I just created and assigned...
My USPS mail carrier is scanning my end of the day USPS shipping manifest, but unfortunately it is not registering/updating on ShipStation or USPS. This has never happened before and I am not sure why this is not occurring. It used to be that the mai...
We would love to enable Rate Shopper to work with Saturday Delivery. Many of our packages ship by FedEx 2Day One Rate service which offers free Saturday Delivery at no extra cost (flat-rate). Currently we have to manually select the checkbox for Satu...
The ability to pull through the TAX ID captured on an address field input on the Woo would be amazing and save a lot of time and effort on International Shipments (from the UK into EU).Highly surprised this feature isn't something already in ShipStat...
It would be great to be able to choose a default carrier from the list of many carriers in the Mark as Shipped window. Or at least narrow it down to the ones we use, and not the many others from other countries that are not applicable. Less clicks, a...
Can I suggest to resell my shipping rates?For example my Fedex account: Client can use it with a mark up rate that I set in percentage + $ value.My clients will have their own login as a normal ship station client and can have a choice to select ship...
I am looking to add a field on the packing slip that displays the order tags. We use order tags for a variety of things but most importantly we use them to notate whether or not a shipment is hazmat. We have the automation rules that tags orders with...
Our current process is to batch print labels and pack slips then pack orders; we try to keep a close eye on stock counts, but from time to time, our count is off and we have to void a label to split the shipment. During these times, a voided label em...
As TEMU open up to US sellers. Do you guys have plan to add TEMU to store integration in the near future?
Hi, You should modify permission settings for users. You should be able to restrict certain users from more settings like using the function " Reship" and " Void" However still being able to create a label
Looking forward to have shipstation intergrate with Temu soon
I am an Etsy seller and I encountered a problem when using the Shipstation API. The process is as follows:Please see below: I send a Post request:url = "ssapi.shipstation.com/orders/markasshipped"Parameters:payload = {"orderId": 491876446,"carrierCod...
Hi Need a solution ASAP!We want to post live rates on our Magento 2 website using Ship Station but this is only for US and AU customersor if you use Shopify.
I need to unmark some shipments as shipped. According to the help center I can do this in the "Other Actions" menu but I have no such option in my menu. I need to find a solution urgently. Is it not possible anymore?
Single Sku Bundle (qty package)Alias Sku = Main Sku x QtyBundles: Alias Sku =Main Sku x QtyMain Sku x QtyMain Sku x Qty[add product sku + qty]
Add Sendle to ShipStation Canada integration. Shipstion illegally does not provide a separate tax breakdown for Canadian GST. I asked, and they said there is no tax, this is not true. If I buy the same label through Sendle the gst is shown separately...
We voided a USPS label with postage and insurance. Shipstation support was no help. the link did not work to get the form. Finally after working with Stamps.com we were able to submit a postage refund by mail. The said that they could not issue a ref...
We need to report all taxes paid for accounting purposes, but Shipstation rates don't show how much tax is paid for each shipment. Support told me I need to reach out to the courier with each tracking number to get the tax values, but we have 100s of...
I run a fulfillment business and we just picked up two customers in the last 30 days who both use Shipstation for label printing. This is the first I've used Shipstation in my workflow and it is mostly great, except we need to find a better solution ...
Dear Team,I wanted to inquire if there is a way to request developer to assist so that Cubiscan 75 would function as dimensioner? I noticed its on ship works and other platforms and I love and prefer Ship station instead.I am willing to pay 50$ a mon...
So I sell on the platform and I require the user names of the buyers from it. I have some dropshippers who order 5 to 15 orders per day, and here on shipstation you can get the data for buyers address, and phone, but no way to pull up USER ID's to fi...
Hello,Could you please add the option to create an internatinal returns label with DHL. We operate out of the UK and have many customers in the EU and need this function. Thank you,MBUK
