06-09-2022 04:04 PM
The new version has removed this and it's a critical part of our business. We reship orders all the time. Our orders are big and expensive. Mis-ships can be very costly for many reasons, not the least of which is customer trust.
I have no idea why on earth anyone would want to reship an order with no items in the pack slip. Seriously. Why. This makes we want to punch a hole in my monitor and fire Shipstation off into the Sun.
The suggested workaround - to create a manual order with the items in it - is a joke. Adding the items to the internal notes will get me by until I find a better shipping solution.
Please put this functionality back in. In the meantime I am looking for new shipping software.
08-08-2022 04:43 PM
Yes! For me the biggest issue with this is that the items, then, do not show on the pick list. I work with my product alphabetically, and there is no way if I have an order for 37 items that I can possibly write them in where they go on the pick list without wasting a ton of time. Then actually having to figure out which products go on that order is awful.
Monday
I've inquired with shipstation support about this and they still have no real answer. I don't know why you could get rid of this feature