Reshipping an order, by either using the "Create Another Shipment"
button or restoring it, wipes all items from your pack slip. Default
behavior should be to include all items. This seems obvious. Let's make
this happen!
The new version has removed this and it's a critical part of our
business. We reship orders all the time. Our orders are big and
expensive. Mis-ships can be very costly for many reasons, not the least
of which is customer trust. I have no idea why on...
If anyone here has ideas on alternatives to shipstation please post them
up. Unfortunately shipstation still has a ton of features we need but I
would love to make the switch. It’s shocking to me that this simple fix
has not been implemented.
Same crap over here. We void a label, and shipstation sends the voided
tracking number to Shopify, which the customer then receives. They click
to track and it USPS or whatever says the label was cancelled. Just got
accused of trying to scam on a mul...