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Issue Marking an Order Shipped


I have been using ShipStation for years but since I have switched to the new layout there is a bug when marking an order shipped if a label was voided. For example if I make a batch of orders and one of the products should have been drop shipped or we are out of the product I void the label. Later, when I have a tracking number from my supplier I mark the same order shipped. The new tracking number doesn't show up. Like I never did anything. The order status doesn't change either. This only happens if a label was previously voided.


Occasional Contributor

I am having this issue. More or less I mark as shipped and our customers wont receive an email.