ShipStation Features
Discuss how to use ShipStation
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Scale behavior when scanning a order

I found that when scanning a order and the package is already on the scale the weight will not be recognized until you lift it up and put it back on the scale (or scan before placing the package on the scale).Is there a setting that will allow me pla...

yisraeln by First-timer
  • 697 Views
  • 1 replies
  • 0 kudos

Automatic Address Correction

ShipStations’ “Automatic Address Correction” feature is changing our customers’ shipping addresses to their default billing address. This is an issue with our corporate accounts that want to ship to their satellite offices. It appears to be an interm...

swingman by New Contributor
  • 609 Views
  • 1 replies
  • 0 kudos

Resolved! Weekly Account invoice

Hi does any one know how we can download a full weekly/monthly charge invoice for everything on our account ups,fedex,usps audited packagesaddress correction chargesdaily ups pickupsetcThank you in advance

TC2721 by Occasional Contributor
  • 6363 Views
  • 1 replies
  • 0 kudos

security features

I find Shipstation weak in terms of security vulnerabilities. Last month, my Stamps account was hacked and hundreds of emails were sent to my name. I think shipstation and stamps should provide "2FA authentication" security system. And optionally, th...

men by First-timer
  • 888 Views
  • 1 replies
  • 0 kudos

Tracking for 1st class? (ESE?)

Wish ShipStation would let me test, but I think the last time I tested a first class shipment on ShipStation it only told me after purchase they can't refund 1st class even though it's an unused label!I ship items like sports cards and tiny rubber pi...

Shift4Shop - Checkout Rates Integration

Just received an email about realtime Checkout Rates - this great "new" feature that is NOT available to Shift4Shop usersWhy???Please make available for the Shift4Shop platform

Joe10 by Occasional Contributor
  • 714 Views
  • 1 replies
  • 1 kudos

Ability to change order of Carriers/Services in dropdown?

In the dropdown for Shipping Services, the order of the carriers seems to be arbitrary (in our case, UPS, USPS then FedEx). While we do use automations and rules to automatically apply shipping services to our orders, we modify orders with USPS far l...

RSpeed by Occasional Contributor
  • 542 Views
  • 0 replies
  • 0 kudos

Close Menifest

I am looking for any process through which I can close manifest automatically via rule engine or any other process

Adding an external image URL to a packing slip

Hi! I'm trying to add an external image url to packing slip templates.It will only appear when adding "src.shipstation.com" to the front of the image URL, which servers as a resizer.Without this, only a small white box will appear.The problem is the ...

RobertMc by Occasional Contributor
  • 9946 Views
  • 11 replies
  • 1 kudos

Option to Remove HS Codes Listed on Packing Slip

I have recently enabled HS codes to be transferred to Shipstation from my Shopify store which is super helpful BUT now I notice the HS codes are listed on my packing slips under each line item. It looks sloppy and confusing for the customer and is no...

pamela2 by First-timer
  • 1387 Views
  • 2 replies
  • 1 kudos

TFL ( The fulfillment Lab ) integration

Hello,We want to integrate TFL ( The fulfillment Lab ) as a fulfillment provider under shipstation account. But we're not getting that option, so we have reached to your support and they've suggested us to post this integration request here. As TFL i...

Feature Request

Allow the notes to buyer field to be accessed through the API. It is the only field that we can print in our current plan and It makes no sense that I can't update this field.

TL-11 by New Contributor
  • 767 Views
  • 1 replies
  • 1 kudos

Adding items to pack slips

If anyone is looking for a way to add a component of and item to their pack slip, ship station has an add-on called Product Bundle. You do have to subscribe to it for $10.00 more a month. This is something a stumble across. Since you cannot edit an o...

bwoods by Occasional Contributor
  • 885 Views
  • 0 replies
  • 0 kudos

Global Post - Drop off locations

Where do we drop off GlobalPost packages? GlobalPost's own website does not seem to have a drop off location database. I can see they have a distribution facility / location at JFK airport and offer a pickup service. Drop off is mentioned, but not ex...

rmaccue by First-timer
  • 1336 Views
  • 1 replies
  • 0 kudos