Printers question
Does ShipStation provide shipping label printers under any of these circumstances/scenarios?1. as part of a subscription?2. as a rental?3. as a purchase?Thank you for your contributions.
Forum Posts
Enabling Custom Field Columns in Shipments Section
PLEASE allow us to add "Custom Field 1" (and the other custom fields too, I suppose) column in the "Shipments" section. I can enable this column to be displayed in "Orders," but for some bizarre reason you don't have that field listed in the display ...
Allow Product SKUs to be edited/updated
Our client uses product SKUs to include picking locations to aid their fulfilment team. On occasion the locations need to change but we cannot edit product SKUs in Shipstation and have to create a completely new product. Please can this basic functio...
Cant change UPS Ground from a Flat Rate to a "Live" Rate
Cant seem change UPS Ground from a "Flat" to a "Live" Rate. The other UPS options are displaying "live" rates, but Ship station control panel won't allow me to "Save" UPS Ground after I change it to a "Live" rate (the save button is greyed out).. Any...
Bulk UPS Label Creation Without an Order in ShipStation
Hi ShipStation Team,I hope you're doing well. I wanted to check if there's a way to generate multiple UPS labels in bulk without creating an order. I understand that the Rate Browser allows creating single labels without an order, but currently, ther...
Edit History for Notes
Hi all,I find this feature would be quite helpful for us, but it’s currently unavailable. I believe it could be essential for others as well—I’d be surprised if we were the only ones needing it.In our workflow, we frequently add new notes under Note ...
Shipstation Connect - Printing Multiple Packing Slips - Filesize bug
Hi All, Just wondering if anyone else has been seeing this same issue. Seems this is a new bug in Shipstation Connect. When we select multiple packing slips to print, the filesize sent to the printer is massive - and causes issues - I think due to th...
Label message on USPS Amazon Buy Shipping
Please create feature for Label Message (Sku) on USPS Amazon Buy Shipping.It prints on UPS Amazon Buy Shipping but not USPS Amazon Buy Shipping.
Font Choice Across Main Platform
Have a way to change the font in Shipstation overall. The font is so narrow now and hard to read when under my main orders, shipments, and products section. Fonts like Arial, Calibri, or Open Sans are much better than the narrow one being used—just a...
what scale works properly with shipstation
If someone can tell me what scale they use for shipstation that is consistent . i have been using onyx but this is very inconsistent. any advice?
Creating Label – "Insurance cannot be purchased without an Insured Amount"
Hello everyone,I’m facing an issue when trying to create a shipping label via the POST /labels endpoint. The error message I receive is:"Create Label Error: Insurance cannot be purchased without an Insured Amount."I would like to know which attribute...
Refresh
Only recently I have needed to Refresh the Connection in ShipConnect. Up until a few weeks ago this was not an issue. I tend (past tense now) to print remotely and so what I now error each morning without a refresh I need to log into my computer rath...
Magento 2.4.4 Shipstation live rates
I am trying to get live rates on my magento 2.4.4 storefront to enable users to select the shipping that would best suite them. As of right now I have done everything in the documentation to enable this feature but its not showing up in my storefront...
Woocomerce Integration needs Multi-currency asap!
Without multi-currency support I don't know how we can remain shipstation customers, its limiting our international growth.Shipstation please sort this out, it's ridiculous.
Add functionality for Shopify exchanges
Please add in support for the new Shopify Exchanges feature.https://help.shopify.com/en/manual/orders/refunds-returns/exchangesWe have been waiting for Shopify to release this for ages and now find it is not compatible with Shipstation - super disapp...
Email Notification Replies
I now understand that Email Notifications are "no-reply". It would be awesome if customers could reply directly to these emails. However, if this is not possible please add a line of text on "https://ship15.shipstation.com/settings/emailtemplates" th...
Hotkey / shortcut for navigating to Scan page
HiThere are hotkeys to navigate to all other pages in shipstation such as Orders, Shipments, etc. But there isn't one to switch to the "Scan" page. This would be useful as the scan to verify function seems to rely on this window being selected first....
Filter by Ship date
Hi all, I would find it very useful if we could filter by the shipped date in the Orders -> Shipped menu. We can already choose this field to show as a column, so please allow us to also filter our table results by this as well. Thank you.
Needed: Store Access Permissions Per User
We definitely need a way to control access to different stores on a per-user basis. One specific instance where this greatly affects us in in regards to our test/development store, where we create and manipulate orders for testing purposes. We have s...
UPS Disputes & Shipstation customer service taking WAY too long...
Firstly, if you ship UPS, MAKE SURE you are checking your balances because UPS was charging my account double what i originally paid, after shipping, on almost every package for about a full year before I realized! Go to settings > shipping > carrier...
Trying to schedule UPS pickup "No shipments were found for this date."
Trying to schedule UPS pickup "No shipments were found for this date." I have 5 to be picked up.Why am I getting this error?
Bulk Printing Shipping Label Results in "Shipping service not found"
We have been receiving "Shipping service not found" errors when trying to batch label print our orders. Our warehouse managers will usually print 100 labels at a time. A few months back, we would get one or two of these errors a week. But of late, we...
Address Verification seems to be broken /Why address verification overrides the second line?
In the last few months we see an increasing number of packages returned because Address Verification overrides address removing apartment or mailbox numberAddress verification should not override the second line at all.
Automation Rule to Create & Print all awaiting shipment orders
Hi AllI have an integration that imports my orders from another sytem (OrderTime Inventory Management).What I would like to be able to do is create an automation rule that processes these orders automatically as they sit in awaiting shipment status, ...
Request for Recurring Pickup Support for FedEx & Canada Post
We would love to see recurring pickup support added for FedEx and Canada Post within ShipStation. Currently, this feature is only available for UPS users in the U.S., which limits flexibility for businesses that rely on multiple carriers.
MailerLite integration
Would be nice to add MailerLite integration to auto create new email subscribers from imported orders. Should work just like the Mailchimp integration.Thanks!
Resolved! How to edit the quantity of items on an order
Hello, From time to time I need to remove an item from an order that will no longer be shipped. I can't seem to figure out how to erase that item so that it does not show up anymore. Please let me know if this is possible and how I can do it. Thank y...
Order Total Sum Feature Added Please
When utilizing the awaiting shipments tab, we often want to see the order totals summed. So for example, if we have 5 orders pending with an order total of $10 per order then when selecting all 5 orders a summary showing $50 would be very helpful (5x...
Dynamic Pricing
The article featured in a recent email explaining Dynamic Pricing was irritating to say the least. The term Dynamic Pricing has a negative connotation to consumers and is basically equivalent to price gouging. I see no benefits to the business owner ...
zebra tc51
HiI have a zebra tc51 that runs android.is there a way to be able to scan the items in an order via this scanner and once its all scanned, it should print a label or confirm its done and ask if i want to print a label etc...the tc51 is a great androi...
