Over the past couple weeks or so I see that info. is required for both the return address "name" and "business." Why is that and is it a bug? I've got the same info. listed in both areas just so that I can print, but it looks ridiculous. Thanks
It's simply within the "Ship From Location" tab, no particular carrier. The interface requires that you fill in the box with your full name AND business. It should simply be either or, not both.
Thanks for getting back to me and for your patience while I investigated this internally. I found out that this is not a bug but that was implemented to ship from locations since many carriers require both fields and will error out if the company name and the full name are not filled out.
-Erin: Your Friendly Neighborhood ShipStation Community Manager
I agree with @forceshock. It looks ridiculous, and it really should be either or. I am a business owner shipping with ShipStation frequently and I do not want my personal information anywhere on the label. It simply doesn't make any sense. You're either receiving a package from a company or a person. Not both.