Hi! I'm trying to add an external image url to packing slip templates.It will only appear when adding "src.shipstation.com" to the front of the image URL, which servers as a resizer.Without this, only a small white box will appear.The problem is the ...
I am making this suggestion based off a recommendation from ship station support. We have multiple stores that import their orders into our ship station which means that there are multiple ship from locations. Let's just say we have about a 100 diffe...
I am suggesting an additional filter be added to allow folks to filter orders that have more than one shipment / multiple shipments / split shipments. This would be very helpful for my use, as neither Shopify or Shipstation currently have a way to do...
Please ask the dev team to allow for partial quanities of items on orders. It is very frustrating to have our quantities rounded to whole numbersThanks you
ShipStation already supports inventory tracking for products, but at least for me that isn't terribly useful as I track that in other places. However, what would be incredibly useful is if the inventory tracking system were extended to cover boxes, m...
Hi Everyone,We have an app on our Shopify store that allows customers to select a delivery date for their orders. I would like to pass the selected delivery date to our ShipStation email template. Is there a way to accomplish this?Thank in advance.
I have been having an issue for several months now when I try to close shipments from a previous day to generate a scan form. For example yesterday I printed 86 labels, but I forgot to close the shipments and print the scan form since I wasn't planni...
I keep getting an error message when trying to print to IDPRT SP410: "The printer, IDPRT SP410, connected to shipstation workstation, is offline."I have tried: Printing a test page from my computer: it works fineRemoving and reinstalling the Shipstat...
Hi, I'm trying to customize our Packing Slip to reflect site-wide discounts and Free Shipping when customers qualify. Has anyone figured out how to do this?
Hello,I know we can edit and create packing slips, but I’m unable to locate where to edit the 8.5" x 11" (w/ Packing Slip) label document. I’d like to use this format since it prints the postage label on the sticky side and the packing slip on the ot...
I would like a single place where I can check how many transactions were performed during a billing cycle so I can better manage my account. Right now I have to check shipments, returns, marked as shipped, etc. In addition I would like to see two oth...
I'd like to suggest that in the Orders screen there be a column to display whether or not an order has had the packing slip printed, as well as a way to filter by the same.
As a Shipstation customer using the Shopware v6 connector for the past two year, we are aware of the benefits and limits of this connector.One limit we are hoping can be resolved is the communication of preffered services from our Shopware store to S...
After conducting a rate audit, we noticed that UPS does not provide ShipStation with essential cost details, such as additional charges (HST, Fuel, GST), when reviewing shipping rates. As a result, we are unable to see the full shipping cost upfront,...
Is it possible for Shipstation to set Automation Rules that allow the user to export orders automatically to a csv file on a specific time with set criteria for filter?Or is it possible to Orders to be synced to a Google Sheet and allow export of ord...
When will the cheapest rate be valid with confirmation?When I selected the cheapest rate option, I was unable to change the confirmation. (signature required or not etc...)Because if it succeeds, our work will proceed more quickly.Because we will app...
I got error message last night when I tried to create shipping label. Post it to Chat, with screen shot. No response and I went to sleep. This morning, I found 2 hours later someone responded saying "high volume of inquiries"! Then I followed up but ...
There used to be a check box in the shipping screen to save weight and dims for a new product shipped. I don't see it anymore and was told by ship station support that the only way to update a new products weight and dims is manually to go into the p...
Hi ShipStation team and community! We would love to see the ability to look up past shipments, and see how long they took to ship out. We can currently see "Current Order" data on the SLA number. But there is no way to look up a previous date range a...
I would love to see a feature for the customer email notifications that get auto sent to customers to have the ability to only use their first name within the template.Currently, the only option is to add the customer's first AND last name which I an...
We recently start to use the Au Post tracking label as attached.But noticed when we use scanner to scan and enter into the system, there is an error.Upon checking, we found the issue is Shipstation does not allow more than 50 characters in the tracki...
Hi Development, We would like the ability to sort and filter by the Tracking# Status. This could be a powerful tool for companies to better manage all of their outgoing shipments and get ahead of customer issues. In our case, we're looking for labels...
Hi, my business is just starting out. I tried the 30 day free trial and placed $100 on my account to cover potential orders. Unfortunately, I didn't get any orders in that time frame and didn't want to sign up for a subscription yet so I cancelled. I...
Hi there,We are having issues with the product bundles feature. We want each component of the bundle to be listed on the packing slip. We have set this before, and it has worked, but has suddenly stopped. Some of them work, and some do not - and when...
We were wondering if there could be a report showing orders with any address errors or warnings and what those errors or warnings are please?
We have multiple fulfillment locations enabled in our Shopify Account. We have order tags and rules in place to prevent certain orders from importing to ShipStation, but it's not perfect. Orders that are imported into ShipStation but are then marked ...
Hello all,I've noticed that sometimes some post codes come through with spaces in them. What happens is, I'll go to print the label and then an error occurs. I have to manually remove the space in the postcode. Unsure as to why this is happening. Thi...
1. Whenever an Product is Created,Updated,Deleted in "ShipStation" then we have a webhook and get that product id or something.2. i'm not sure, it's happening now or not , whenever product gets created, updated,deleted in "Etsy" or any store which is...
Absolutely happy that Shipstation has added the bundle feature. One issue I've noticed with it though is that when you have it set to just show the bundle name, (not separated out into its individual parts) the product name override does not work.
New to shipstation, still getting everything hooked un and integrated. We also do letter mail. Does ship station support multiple scales, one for packages and one for letters and does this work through stamps.com? Any information on how to do letters...
