ShipStation Features
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Premium Programs Filter

I would love to have the option to filter or sort by premium programs. I can see them in the columns but there's no filter or sort option.

DRFK by First-timer
  • 341 Views
  • 0 replies
  • 0 kudos

Committed Inventory - How does it work?

Hello,I have read through the article below that states "ShipStation now gives you the ability to track committed inventory," but I have been unable to find where and how this function works. How do I use this feature? Can it be automated to commit i...

Per item weight on Packing Slips

Looking to have the Packing Slip mapping corrected to show the Weight on the packing slip as the per item/per case weight. Today it tallies the total weight per sku based on how many of the sku was purchased. I am looking to show the per unit weight ...

Edit the Reasons for Return

Can we PLEASE edit the Reasons for Return already?People have been asking for years!It would really benefit us, the businesses supporting ShipStation and help us to look more efficient to our customers. Right now, they don't make sense for my busines...

UPS POD with references

It would be appreciated if ShipStation could provide a Proof of Delivery (POD) with in-depth shipment information such as references, address, and contact. This information is not accessible via UPS if we use third party (using Ship Station rates).

API v1 endpoint for Verified by UserID

This end point would allow a super user to process and purchase shipping, while allowing tracking of another user to give credit for packing the order.Extremely useful for when batch processing and purchasing is ideal, but you still want to track pro...

Live Checkout rates do not work with Woocommerce in Wordpress

I've been researching to great lengths and also talked to a representative at ShipStation to find out if Shipstation offers live checkout rates for Woocommerce in Wordpress, and it's not an option. This would save me so much headache to have this opt...

Jadie by First-timer
  • 1056 Views
  • 1 replies
  • 1 kudos

ShipStation Scan to View Barcode Information

We recently found ourselves needing to recreate the ShipStation Scan to View barcode for an integration with our third party warehouse. The ShipStation documentation provides very little information on the content of this barcode, so I'm sharing our ...

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USPS Scan Forms Not Registering/Updating Pickup Scans

For the past week or so, we have been having issues with our scan forms. We are not new users, using scan forms for ages, and our postal carrier is not a rookie either.We print the form as usual, including all the shipment for USPS for the day. Our p...

sales135 by Occasional Contributor
  • 7687 Views
  • 18 replies
  • 2 kudos

Make Return to Sender Easier

Why do we have to go through the "UPS from ShipStation Form" to return a shipment to sender? All the information required to be entered is already known by ShipStation when logged in. We should be able to simply press a button on a shipment to initia...

Scheduling Pickups to Customer Addresses

Currently, scheduling a pickup from a customer address requires a workaround whereby you must add the customer as a Ship From address. This is not ideal functionality, considering most cases are a one time only use.Functionality within ShipStation to...

Adding an external image URL to a packing slip

Hi! I'm trying to add an external image url to packing slip templates.It will only appear when adding "src.shipstation.com" to the front of the image URL, which servers as a resizer.Without this, only a small white box will appear.The problem is the ...

RobertMc by Occasional Contributor
  • 14623 Views
  • 13 replies
  • 1 kudos

Splitting batches by ship from location

I am making this suggestion based off a recommendation from ship station support. We have multiple stores that import their orders into our ship station which means that there are multiple ship from locations. Let's just say we have about a 100 diffe...

WE by First-timer
  • 2129 Views
  • 2 replies
  • 1 kudos

Partial Quantities

Please ask the dev team to allow for partial quanities of items on orders. It is very frustrating to have our quantities rounded to whole numbersThanks you

Drahbari by Occasional Contributor
  • 531 Views
  • 1 replies
  • 0 kudos

Feature Suggestion: Inventory Tracking for Boxes

ShipStation already supports inventory tracking for products, but at least for me that isn't terribly useful as I track that in other places. However, what would be incredibly useful is if the inventory tracking system were extended to cover boxes, m...

Alex_W by Occasional Contributor
  • 992 Views
  • 2 replies
  • 4 kudos

Error message when closing USPS shipments

I have been having an issue for several months now when I try to close shipments from a previous day to generate a scan form. For example yesterday I printed 86 labels, but I forgot to close the shipments and print the scan form since I wasn't planni...

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Shipstation says printer is offline

I keep getting an error message when trying to print to IDPRT SP410: "The printer, IDPRT SP410, connected to shipstation workstation, is offline."I have tried: Printing a test page from my computer: it works fineRemoving and reinstalling the Shipstat...

Customizing a Packing Slip

Hi, I'm trying to customize our Packing Slip to reflect site-wide discounts and Free Shipping when customers qualify. Has anyone figured out how to do this?

kami by First-timer
  • 1279 Views
  • 2 replies
  • 0 kudos

8.5" x 11" (w/ Packing Slip) How to edit ?

Hello,I know we can edit and create packing slips, but I’m unable to locate where to edit the 8.5" x 11" (w/ Packing Slip) label document. I’d like to use this format since it prints the postage label on the sticky side and the packing slip on the ot...

Wooderz by Rookie
  • 1061 Views
  • 2 replies
  • 0 kudos

Nearing plan limit

I would like a single place where I can check how many transactions were performed during a billing cycle so I can better manage my account. Right now I have to check shipments, returns, marked as shipped, etc. In addition I would like to see two oth...

Packing Slip Print Status

I'd like to suggest that in the Orders screen there be a column to display whether or not an order has had the packing slip printed, as well as a way to filter by the same.

MJ by New Contributor
  • 5296 Views
  • 5 replies
  • 4 kudos