I don't know where the address validation feature gets its data but we routinely have it switch our correct validation coming from shipperhq from residential to commercial and vice versa. There WAS an option to "revert" this back to the correct type ...
When I ship something using the rates tab, the page gives me the shipping arrival estimates for the different carriers (for example, UPS). https://app.screencast.com/0qK1yWLC5V1M9However, I don't see the shipping arrival estimates on the Orders tab w...
Chatted with shipstation support earlier today. Have a situation where we go to generate a label and shipstation freezes at the processing label step (see attached picture). We have to close out of this popup, then go to the shipments tab to select t...
Hello everyone, I am new to this forum but I managed to scan through some related posts but I couldn't find the answer or advice. Can the "Scan to verify and print" be somehow automated to print the label right after all items are verified? I'm tryin...
For inventory purposes, we would like to track what boxes are being used on each shipment. It would be helpful if there were a report to run to get the information. Or if that could be a column added to the shipping manifest report.
We are having the issue of the Shipping Strategies not working with presets or bulk update.We tried to change the presets to include the shipping strategies but nothing works. We have deleted presets and re-made them but no progress. It seem that the...
how to get the track numbers for multiple packages in one shipment? I only saw one master file. I tried to reprint the labels but the labels generated in PDF files are images files that I cannot simply copy and paste. On the other hand, if I click th...
different users should be able to have their own default settings....my issue right now is the office that prints the packing slips for purpose of pick and packing need it on a 8-11 sheet.....but the shipping department, after updating quantities, ne...
Can you add the 'FillSKU' column to the inventory export spreadsheet? It exports only 'SKU' or 'PARENT SKU' data. Would he
Hello team, we are looking forward to use the scan to verify and print label and after chatting with shipstation support there is not an option to split an order while in that screen, say the order is too big to fit in one box so you would have to go...
The pick list currently lists products in numerical or alphabetical ascending order based on the warehouse location. It would be good to have the option to reverse this order to descending. We have a pick order that we concatenate with the bin locati...
I was just told by a ShipStation rep that they now allow the receiver of the package to change the shipping address on any UPS order you create with ShipStation without any approval or knowledge from the shipper!?!?!?If this is true, every ShipStatio...
Both the heading and the button are blue. Wed like the ability to pick a hex code to change these to. Also the "Submit order" button colour on the 2nd screen:Also ideally the option to change the font type and colour of all other text - currently it'...
HiThe shipment status on the order page in ShipStation shows "In Transit", however, it shows "Label created" on UPS's website. So, do you ShipStation import that info from UPS or you just assume that the package would be in the transit the next day a...
I'm currently using ship station (one account) to ship for two separate small businesses that I own. I would like to keep these accounts separate, expensing shipping costs to two different credit cards. It would be nice if Ship Station would allow cr...
Hi! I use SkuVault and I have it send locations to ShipStation. I want either of the following to happen:(Preferred) Show a limited amount of locations - eg., cut off after 2 locations.Truncate the text shown in the Location column.I have tried creat...
When creating a shipment to Mexico and entering the five-digit zip code given by the customer and , I get the following error: "Invalid sold to state province code. Valid length is 0 to 5 alphanumeric". That is, I get the error only when choosing UPS...
When an order requires (or is determined by error) to require additional funding to ship, the process for viewing the order is obfuscated. Here are the steps required–ShipStation > Account Settings > Shipping > Carriers > Click the 3 dots beside USPS...
Is there a feature or a way to set certain products not to import into shipstation as they are not fulfilled inhouse. That way if a blended order (item with fulfilled inhouse and item that is dropshipped) only the item that is going to be fulfilled i...
How to see my item details with tracking number
Is there anyway that Shipstation can add this to "Bulk Action" You guys have dangerous goods in Bulk Action for another "First Mile Only"?
We pick/pack orders as they happen and even though we have the Auto import feature turned on for our store, it only occurs maybe once a day. Having to manually refresh EACH time an order comes through is very time consuming. Is there a feature to aut...
Got this error message while importing Shopify orders. Tried to reconnect store, clean cache/cookies on different computers and still not working...
lowest cost service still not populating.
It would be great to get the "Source" field as an HTML field that is utilizable on the HTML code for Packing Slips. Most other fields are included, but not "Source".
Why is MERCHANDISE Even An Option for International Customs Declarations when that ' word ' is NOT COMPLIANT with International Shipping regulations ?The DROPDOWN should start withCHOOSE ONEThe DROPDOWN Should Not Contain a word or item that can be a...
PLEASE PLEASE can you make the Split Orders feature return and enable combined orders to be uncombined back to their original format! I came across a very difficult situation today when I had accidentally combined a small amount of orders accidentall...
Trying to update ETSYI get these errorsAn error occurred attempting to update orders: Could not refresh authorization credentials in timely manner.paypal updates but not etsy
Hi Even though the batch was not printed at all, it is showing that labels have already been printed. What should we do?
I’m facing several issues with Shippo that are seriously disrupting my ability to manage shipments efficiently, particularly when handling high-volume orders.Printing Multiple Labels at OnceWhen I select 12 units (e.g., 12x 88.5THs) and hit print, I ...
