ShipStation Community

AdamNYC · 08-14-2024

I was just told by a ShipStation rep that they now allow the receiver of the package to change the shipping address on any UPS order you create with ShipStation without any approval or knowledge from the shipper!?!?!?If this is true, every ShipStatio...

AdamNYC · 02-25-2021

When an order is cancelled on eBay is should automatically be cancelled in ShipStation. This does NOT happen. When an order gets canceled on eBay it remains in 'awaiting shipment' in ShipStation unless it's manually canceled. If a staff member cancel...

AdamNYC · 08-14-2024

Yup. 8-14-2024 and apparently STILL an issue. Just lost several thousand dollars on orders that, without my knowledge, the receiver changed the shipping address on AFTER I shipped it. Now with MyChoice, they can change it to ANY address; it doesn't h...

AdamNYC · 08-14-2024

Now with UPS MyChoice if you do not select the "UPS Direct Delivery Only (DDO)" option on UPS labels the receiver can change the shipping address to ANY OTHER ADDRESS without the knowledge or approval of the shipper. This is a MASSIVE risk for seller...

AdamNYC · 06-18-2024

Yes, I've noticed the same thing today. I put in the exact same dimensions, weight, signature for a laptop order I received today. The eBay UPS ground rate is roughly 11% LESS expensive than the ShipStation rate for the identical label.eBay rate: $20...

AdamNYC · 03-13-2024

We also were just told today by UPS that they will no longer scan individual packages at pick which is just insane. They are requiring a single EOD barcode to scan instead. Please fix this ASAP. Our average order value is $1425 and having a single pa...

AdamNYC · 09-08-2021

Thanks for the most useless reply I've ever gotten in my life. Try "Just cancel it manually' when you have an average of 4000 orders a month with a team of agents going back and forth between eBay, Shipstation, and CRM system. ShipStation realized th...

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ShipStation UPS allows receiver to change address? Exposing users to massive fraud risk

eBay Cancelled Orders DO NOT cancel in ShipStation! Risk of financial loss!?!

Re: UPS - Do not allow rerouting of shipments?

Re: UPS Direct Delivery Only

Re: Why UPS ShipStation Rates now Higher than Buying from eBay? I thought SS had lowest rates availa

Re: UPS EOD is a MUST

Re: eBay Cancelled Orders DO NOT cancel in ShipStation! Risk of financial loss!?!