2 weeks ago
When I ship something using the rates tab, the page gives me the shipping arrival estimates for the different carriers (for example, UPS).
https://app.screencast.com/0qK1yWLC5V1M9
However, I don't see the shipping arrival estimates on the Orders tab when I am working on shipping an existing order.
https://app.screencast.com/A3bZcb1PXCMjq?conversation=ZAn8NGfndr3jPjh8NZunhr
So, If I want to choose a service based on speed and cost, I have to go to the rates tab. Why can't the estimated delivery date for the various options appear under the orders tab? This would be extremely helpful
a week ago
Hello @aaelghat!
Thank you for your post in the community! Currently, we display estimated delivery times once a service is selected. I recommend contacting our support team to see if they can do a screen share with you and ensure everything is working as expected.
Happy Shipping!
-Cara