Hey everyone, I'm trying to figure out a way to keep track of shirt inventory that I print on demand. Since I don't stock shirts that are already printed, I can't specify how much inventory I have of a particular design. For example, I have 100 blank...
Is anybody having an issue with an error creating a return label? It does not happen all the time but when it does happen, the include return label with outgoing shipment box is marked.
buyer is getting message that we dont ship to this region
SS V3 forgets my printer settings every time I close the browser.........it used to remember the settings almost indefinitely, now I've got to remember to go into the settings and set up my printers (we are using SS Connect) every time I log into Shi...
Orders in awaiting shipment sort by warehouse location but why doesn't orders in awaiting payments sort?
May I please ask why ShipStation does not have the ability to search for a customer or an order by entering their phone number in the search? I am fairly certain that many many years ago I could do this. And right in the main search box, I didnt even...
We recently installed the "Amazon Buy Shipping" feature in our setup for Amazon FBM orders, but then realized that ShipStation's "Recommended (Least cost)" feature is not searching Amazon Buy Shipping options. Here are 2 examples. In both cases, Ship...
Is this really so hard? You could fix this by just allowing us to use some variants from the CSV file more than once. For example, using the product name or description for the customs description. Or using the price to reflect the price in the decla...
This version is a pain in my A@@ !!!! Runs extremely slow on my computer. Combing orders is a nightmare. Customs sections are more confusing than actual customs procedures!!! Please how do I go back to the pervious version???
This new ShipStation is horrible. It wouldn't let me do half the stuff I use to. Why do you people have to justify your employment by screwing up something that actually worked!!!Does anyone here know of another shipping platform I can go to? This pl...
Shipstation needs to provide more features in shipstation. Shipstation needs to add where you can do more than one pallet per order. Currently it only lets you ship one pallet per order. Shipstation support advised you would need to split the order i...
Hello! When customers create a shipping return label via our branded Shipstation Return page (https://track.shipstation.com/f/r/k/Cot58e11h4eN9bTs0MPMl%2FQdxnxV7eHQtSm7%2BHvfhO0%3D), we would like to have that return label tracking number written bac...
Our company was going to turn on branded automated returns portal but the one and only limitation is the most important to all retailers. Companies are limited to one return service option for ALL returns. This means you have to choose what could be ...
Looking to have the Packing Slip mapping corrected to show the Weight on the packing slip as the per item/per case weight. Today it tallies the total weight per sku based on how many of the sku was purchased. I am looking to show the per unit weight ...
We have a client account connected to our fulfillment center via 3PL bundle (beta) and our client wants to see their product stock levels available in our warehouse in their ShipStation real-time. The client can see the individual SKU stock available...
It would be great to have the option to do direct delivery via UPS on the V3 layout. I ship hazardous materials and I do not want individuals rerouting their package from the original delivery address.
I'm so angry about this update. I've not enjoyed the new version since it came out and refused to work with it so we kept the old version going until we were forced to transfer to the new version recently. Everything about the new version bothers me ...
The new split order is confusing to our departments because when split it uses the same order number and each department can see the other half of the orders and marking as ship (or adding the tracking number) is also an issue on the new split order....
Is there a keyboard shortcut to reprocess automations? I have a tag setup in automation but I have to go into settings, automation, reprocess each time I create a new manual order.
When I view orders in the "Awaiting Orders" tab I am able to select "mark as shipped" from the top menu. Same for when I search for an order. But when I view the orders in a batch that option is not available. Is there any reason why that option is r...
Does anyone know if it is possible to enter package dims/weights for orders that are Awaiting Payment in the V3 system? In the Legacy version, we'd enter all package dims/weights in order to get accurate shipping quotes. Then, when the customer did p...
I've been using ShipStation for.. 7-8 years or so? This new layout is a deal breaker for my business. It's slow and the layout is a step back 15 years in web design. Time is money in ecommerce and I don't have time to waste on this awful update. Shor...
This community has become less useful over the past few weeks and become more of a sounding board about how/why the new V3 forced rollout is terrible compared to V2. I have plenty of issues with it and this community (unfortunately) can't help in mos...
This feature is necessary for me and my business but for whatever reason doesn't exist.Basically I need to be able to edit or better yet remove completely the part where it says "4 business days" or "2 business days" from the checkout on shopify chec...
Shipstation does not do a good job of maintaining the customs declarations when orders are merged, split, or edited - I will often be ready to ship an order only to find that the customs declaration is empty, or includes items that are no longer on t...
I'm having an issue at the point where I have selected the postage method and purchase the stamp. It gives me an error after I select purchase and tells me to refresh or come back later. It never works no matter what. Has anyone else had this issue?
we are not able to login, none of the user, is shipstation down?
I keep getting an error that won’t allow me to select a subscription tier. It allowed me to cancel my subscription, but it won’t let me now select a subscription tier at all. It just says “Failed to change billing plan, please try again.” I’ve tried ...
Shopify natively offers an option for their shipping that provides customers with an estimated delivery date when selecting options for shipping. This estimated delivery date can be offset with an additional day or days for processing time. This feat...
