Hello,Does anyone know how to get Prepaid Option on UPS label?
Shipstation only offers 3rd party billing which shows up on the UPS
label.We use Supplier account and they require Prepaid Option - P/P on
I currently need to filter out/mark the shipped orders within a batch. I
ship alot of products but some within my daily batch dont make it to end
of day. I need to filter them out and remove them so I can complete my
paperwork. I need to keep all my ...
We received several complaints from customers that they did not get
notifications that their orders had shipped. We took a look at our
shipping notification emails and found that the IP they were being sent
from, via Sendgrid, was blacklisted in seve...
Hi, I am asking that is be possible to get a setting to prioritize which
user on the accounts printer/ scale is being used. At this point we are
taking a lot of time of we have to refresh or if something is not
working having tom find our user name, ...
Hello ,I am trying how to find out how to download import/export some
data from shipstation.On the Standalone Product Details pageunder
attributes, there is a field that says "description"we use that field
for our item bin locationI want to find a wa...
when in the purchase postage dialogue after hitting "create + print
label" clicking the "continue" button does nothing. it does not purchase
postage or trigger any other action as it usually does. the last time it
worked, i purchased postage and bur...
I am having a reoccurring issue with labels not printing without
reloading shipstation after orders are already batched. If I don't do
this, the page will just continually load but no labels will populate. I
also have an issue when trying to print la...
Haven't done the eBay migration yet. Wanted to ask other users about
something. The migration guide says that "calculated dimensions for
single item orders" are not imported. Does this mean that for all orders
of a single qty / item, ShipStation will...
Shipstation needs to start importing HS Tariff codes from Shopify. Given
the new EU rules, this is now a critical feature request. I am
considering cancelling my Shipstation account of almost 10 years over
this issue alone. Shipping via Shopify direc...
I would like to leave a feedback. When splitting the order, it won't
show the calculated paid total on the screen of the partial order which
is kind of annoying. For example, if we have a larger order that we need
to split, I have to sit and calculat...
We are using V3 and have a Fairbanks scale connected to ship station.
Usually, the weights import into ship station correctly, but many times
a day, they start importing the wrong weight. It's like the decimal
place moves 1 digit over. For example, a...
Is there a way to set up certain returns to be postage paid for by
customer? I ran the returns portal pretending to be a customer and
selected "Changed my mind" and the return was automatically accepted and
a label was immediately ready. Indicating t...
Being able to select different shipping cutoff times for different
shipping carriers will make life easier for shippers and carriers. Most
all companies use more than one carrier to ship packages. Our company,
and many others like us, utilizes pickup...
I processed a batch today and after hitting continue my batch cleared
and it says o now. It's not showing up in my print queue either. I know
sometimes you have to refresh or log out and in due to server lag. But I
am unable to locate it anywhere and...
Is it possible for Shipstation to set Automation Rules that allow the
user to export orders automatically to a csv file on a specific time
with set criteria for filter?Or is it possible to Orders to be synced to
a Google Sheet and allow export of ord...
We'd like to be able to pull data through an API that is stored in
Shipstation regarding address validation and more to the point,
designation of whether an address is Domestic, Residential or
International so we can apply the same designations withi...
Hey!Wanted a possible way where when one of my staff completes/fulfilled
an order on shipstation on their account, shipstation can send
information to Shopify where it will show who shipped the order.
Similarly as to when on shipstation an order is f...
We need to be able to add attachments to the shipment notification
email, there have been other posts from other customers requesting this
feature as seen here:
When an order comes through with a digital product on it, the digital
product is not displayed. We typically write our sales order based on
what shows up in shipstation, but we can't do this anymore now that we
regularly sell a digital product (Route...
Hello!I currently have a Shipstation account that I use for my main
business. I have two additional businesses that ship as well. Is it
possible to have separate "accounts" set up for each business that I can
add funds to individually with a single l...
Hello,Is there a way to automatize what box I will use depending on the
quantity of the same item in the order?I found a way with automated
rules, but it takes 4 or 5 rules per item, and I have around 80
items.Also, I would like to get track of diffe...
I have to admit, I was a bit annoyed recently to learn using our own
shipping carrier accounts was going to cost us $5 per month for each
carrier. Yet how surprised I was when I tried using ShipStation's
unified UPS account and am now saving upwards ...
I see from previous conversations that this topic was brought up 2 years
ago. I'm creating a fresh conversation in hopes that this gets some
priority. I'm new to Shipstation but my very first thought when setting
up returns on my website was "how do ...
Hi Guys, i want to let you know How important this features is, i want
to have the ability to Track All the Shipments that after X amount of
time still not showing Delivered. i Have customers All over the USA and
it is not possible to do it manually ...
It would be great if there was a way to place your orders in a batch and
then start going through your orders by scanning them and then printing
the shipping labels and packing slips, then sending to to the packer to
pack. Right now we have to print ...
Greetings, We have a customer that requires that we use their UPS
account for all packages to them. Since ShipStation's UPS account does
not support 3rd party shipping we created a private account to
accommodate our customers' requirements. We have a...