Is there a way to add the barcode found on Packing Slips to the Pick List? Our workflow starts with a pick sheet / pick list.We are making the switch to ShipStation, but we need to print a packing slip in order to scan the order barcode?The only thin...
when in the purchase postage dialogue after hitting "create + print label" clicking the "continue" button does nothing. it does not purchase postage or trigger any other action as it usually does. the last time it worked, i purchased postage and bur...
PLEASE PLEASE can you make the Split Orders feature return and enable combined orders to be uncombined back to their original format! I came across a very difficult situation today when I had accidentally combined a small amount of orders accidentall...
Has anyone been able to create an Automation Rule that would ONLY IMPORT orders based on your product SKU's?
Why is there no Third-Party shipping option in the drop down menu where we can input a customers account for billing an order? This seems like a very standard option. The whole point of using Shipstation is to streamline shipping and not have to go t...
An automation rule that would automatically add in shipping cost to the total paid value would be most helpful. Right now I have to do this manually for every order that has a shipping charge.
Please make it so that "Custom views" can be rearranged. Right now, when you create a new view, it is placed on the far right and there is no way to rearrange them, without deleting them all and starting over.
It would be very useful to be able to enter cost price information for each product.I was advised to use the 'CustomsValue' column, however this should display retail value not cost price.It would be great if there could be a space to enter cost pric...
When orders are imported to ShipStation, the Customs Declaration is pre-filled using the values set up in the Customs tab of the product information. Unfortunately, for many businesses it is borderline useless to only allow a single, fixed value to b...
We keep getting looped back to the login page and cannot access our accounts. Help!
How/Can a report be generated showing GST/Tax charged on Shipping Cost? This is a requirement in Canada and I have been unable to generate this report.
Hello, long time user here. I was wondering if I am missing something, but it looks like in you cannot use ShipStation to scan item by item when picking. For example scanning 3 widgets and the order allocates each one from stock as you do so. Every i...
Is there a feature anywhere that allows you to add inventory to the system through scanning a UPC/SKU barcode? We grow plants and manually count our inventory as we transplant. It would be helpful if there was an option to scan the items to have a mo...
We are a Startup having lots of trouble figuring out how to set up our inventory system. We have downloaded and set up ship-station connect but it always tells us that we don't have it downloaded, We bought a barcode scanner on amazon but apparently ...
Hi I'm getting the following error logging into all my accounts. I tried 3 different browsers, 3 different computers, and cleared all the cache, and it still doesn't work.
when will Ship station allow printed messages on UPS sure post labels amazon some how got them on so i am assuming Ship Station can also print the order numbercant wait till this issue is resolved
Hello,I am writing to request a feature in which we can mark multiple orders in the "awaiting shipment" status as "paid" in bulk, rather than having to process each order individually.The reason for this request is to streamline our order management ...
There is no EASY way to uncombine shipments once combined . Total headache . Why the world is there no uncombine shipments option or something ?? Hours wasted on this nonsense . Pls help ease this ridulousness.Thank you
ShipStation should maintain API access at all the levels that have it today for existing customers at 1Q2025 prices, and only require upgrading to Gold level to get API access if the customer is starting a new account. In other words, respect existin...
The V3 order combination feature is essentially useless due to the way it handles cancellations in whatever marketplace it is importing from. If we import order #1 and order #2 and combine them, then the customer requests to cancel order #1, shipstat...
We need a way for the pick list to ignore line item attributes so all of the products can be grouped together.Shipstation imports what Shopify calls product "properties" - metadata about a specific line item in an orderOnce they get into Shipstation,...
I appears that new security is requiring an verification code sent by email. A text option needs to be added. The login page is already slow to load. Having to wait for an email does not help.I would also like the option to determine how much time pa...
Allow a feature that will bring in products/inventory to shipstation from our business Amazon/Ebay accounts when products are added to those platforms. It's a lot to have to manually upload products w/ weights & dimensions daily- as well as quantitie...
Hi, we have several types of branded small sleeves, boxes and packaging that go along with each product we ship. One order has 7-8 supporting packaging elements to it. Can Shipstation's Inventory Management or any other functionality help us count do...
I am having enormous labor to overwrite to enter each order with an email address before the Create & Print label can be printed. This only happen with " GLS Courier " not on Canada Post, Purolator, Canpar etc..Anyone know how to fix this issue and h...
Is there any way we can get a export pick list to csv so we can automate this feature. Currently we feed this into a AI system and convert to csv but it does make mistakes and causing a few issues with the volume.
Hello,For about a year I have been incurring and disputing extra UPS charges (which if you don't know how to check this, you should see my other posts). I have been begging Shipstation to tell me what I have to do to avoid these and the best they can...
Is anyone else experiencing issues with manually sending notifications for fulfillment orders as shown below?Manually sending "shipment notification" in fulfillment was working fine until 12/03/2024 and stopped working after that. No configuration ch...
Can we get the deliver by date to appear on the scan to verify label creation screen? everytime we get an express order we have to go back and open the order details to see what carrier service we need to pick so the delivery happens before the deliv...
As of now the commercial invoice declarations are charged in USD instead of being automatically converted to the currency that duties and postages were paid as. We're shipping out hundreds of international orders weekly that having to take the time t...
