ShipStation should maintain API access at all the levels that have it today for existing customers at 1Q2025 prices, and only require upgrading to Gold level to get API access if the customer is starting a new account. In other words, respect existin...
The V3 order combination feature is essentially useless due to the way it handles cancellations in whatever marketplace it is importing from. If we import order #1 and order #2 and combine them, then the customer requests to cancel order #1, shipstat...
We need a way for the pick list to ignore line item attributes so all of the products can be grouped together.Shipstation imports what Shopify calls product "properties" - metadata about a specific line item in an orderOnce they get into Shipstation,...
I appears that new security is requiring an verification code sent by email. A text option needs to be added. The login page is already slow to load. Having to wait for an email does not help.I would also like the option to determine how much time pa...
Allow a feature that will bring in products/inventory to shipstation from our business Amazon/Ebay accounts when products are added to those platforms. It's a lot to have to manually upload products w/ weights & dimensions daily- as well as quantitie...
Hi, we have several types of branded small sleeves, boxes and packaging that go along with each product we ship. One order has 7-8 supporting packaging elements to it. Can Shipstation's Inventory Management or any other functionality help us count do...
I am having enormous labor to overwrite to enter each order with an email address before the Create & Print label can be printed. This only happen with " GLS Courier " not on Canada Post, Purolator, Canpar etc..Anyone know how to fix this issue and h...
Is there any way we can get a export pick list to csv so we can automate this feature. Currently we feed this into a AI system and convert to csv but it does make mistakes and causing a few issues with the volume.
Hello,For about a year I have been incurring and disputing extra UPS charges (which if you don't know how to check this, you should see my other posts). I have been begging Shipstation to tell me what I have to do to avoid these and the best they can...
Is anyone else experiencing issues with manually sending notifications for fulfillment orders as shown below?Manually sending "shipment notification" in fulfillment was working fine until 12/03/2024 and stopped working after that. No configuration ch...
Can we get the deliver by date to appear on the scan to verify label creation screen? everytime we get an express order we have to go back and open the order details to see what carrier service we need to pick so the delivery happens before the deliv...
As of now the commercial invoice declarations are charged in USD instead of being automatically converted to the currency that duties and postages were paid as. We're shipping out hundreds of international orders weekly that having to take the time t...
So in V2, if a customer wanted to change their shipping address and our sales team updated it in Shopify and I ran a manual update/refresh in ShipStation, the address would update from Shopify. I just noticed that V3 is no longer doing this. Has anyo...
There is no way to add a full list of Canada Post Postal codes except for 2000 characters which equivalent to 150 postal codes, there are over 800K postal codes There should be a feature to add /upload postal code list, like in Shopify that would all...
I purchase shipping from multiple carriers and services. I would like to have shipping services and methods be quoted at the same time. That way I can cut down on time spent having to click individual quotes for 'UPS Ground' shipping on three differe...
I'm writing to provide feedback on the recent changes to ShipStation's login procedures. While I understand and appreciate the need for improved security and multi-factor authentication, the current implementation has some pain points for us. Here ar...
Edit Ship From address to create a domestic return label. International returns are not yet supported. would be cool if this was a supported feature
I really like the bundle feature. I started using it last year and it has made picking error so much better. There are a couple of things that could be better. First the biggest issue is we sell items that has another item include as one price. When ...
Hi ExpertsI cannot see the Packing Slip options under Templates in ShipStation. Can you someone please help. I saw the help center link, but I don't see that particular option. Any clues.https://help.shipstation.com/hc/en-us/articles/360045864131-How...
We just started using Rate Shopper and it is a huge time saver for our multple UPS accounts. However, there are still areas it is severely lacking any time savings at all.The Fedex One Rate program allows you to ship for a low flat rate that is often...
I pay for the silver plan SOLELY to get the custom packing slips. I reported an issue back in NOVEMBER with the custom packing slips intermittently working that still hasn't been solved, and the guy handling the ticket is a complete dismissive jerk.T...
Update the color of multiple items needing shipped to be inline with a standard notification color: yellow, orange, red. better for users to see that multiple quantities are needed!
I am new here and learning now to get my Wix store integrated with Shipstation.Wondering if people have some thoughts on how to implement this...My Wix Store has an item Product A that can be purchased. Product A has to be shipped as two items - Box ...
Please rethink how 2FA is done. Remote work stations do not have access to emails, and are therefore disrupted. Surely there is a better way?
We use shopify for our website and we do a lot of wholesale. We are having issues with sending out orders on a net 7 or 14 terms. Ship station will not allow us to ship a product without payments. I found this old blog post from 8 years ago and see a...
I would like to be able to print my packing slips without allocating inventory. I realize it might be nice for some workflows to automate this, but having the option to turn this off and have the inventory allocate at time of shipping would be nice. ...
Great news, ShipStation Community —starting today, ShipStation now accepts Pay by Bank(ACH) as a payment option for purchasing shipping labels! We're excited to offer more flexibility and convenience for your shipping needs. Please enjoy this short v...
I would like to request the implementation of barcode functionality for product bundles. Specifically, when a bundle barcode is scanned using the Scan to Verify feature, the system should automatically verify all individual products contained within ...
We use Custom Packages for box dimensions when we ship. However, when we have multipiece shipments and move into the Multi-Package Shipment screen the custom package box dimensions we have created do not populate. We have to type our box dimensions i...
Is the Map Requested Service feature unavailable? I've been trying to map services for a few weeks but keep getting an error message.Thanks!
