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View history of fill time SLA

feralfungi
First-timer

We would like the ability to run a report, or have some way of viewing the history of the fill time SLA. These metrics would be helpful to give us a better overview on how often our company is meeting the goal (or not) of fulfilling orders in a 72 hour window, or whatever we choose to set this to. 

Ideally this feature would be available to run a report on a set period of time that is customizable. We'd like to be able to review what the fill time was looking like over the course of a month, a quarter, or even a year. Having the ability to break this down between different stores would also be ideal.  

2 REPLIES 2

jami
Occasional Contributor

We would also like a report like this, and be able to narrow it down to users fill time so we can see who on our fulfillment team may be struggling with SLA requirements. 

Hello @jami!

 

Thank you for your suggestion. We’ve passed it along to our development team for review.

 

Happy Shipping!

 

-Cara