Originally Posted by Mark Sicignano Is there any chance that there will be a way to get a URL that jumps to a specific order in ShipStation? I'd like to be able to copy a URL and drop it in Trello, or Help Scout, or even in an email to a coworker. e....
Originally posted by Kevin Gunter On Orders: Awaiting Shipment page, any of the operations in the Print dropdown should print in the current sort order of that page. For example, when selecting all orders, the labels get printed in the same order as ...
Originally Posted by Brendan Hanson We've spent a fair amount of time loading product data in for all of our products (as I assume most users have). Our products are unique in that many of them are very large and ship out individually, meaning if we ...
Originally posted by Philip Haas When we are back-ordered on an item, we have been shipping all the items we can from order and adding these orders to a batch in Shipstation. That tells us all these orders need this one back-ordered item. However, on...
Original post by user Michael Anderson Many of my store sales are customer pick ups. In other words, there is no shipping involved. So why do these orders count towards my subscription total in Ship Station? Is there a setting that I've missed?
Original post by user Jordan Talmor Please add the ability to reorganize tags after they have been created so that they appear in the order that you would like, instead of the order that they were created.
Original post by user Elinor Armsby Wondering how long it takes for the delivery status to be updated in the shipments view. Some packages show they are in transit with last activity several days ago when the USPS tracking screen shows it was deliver...
Original post by user Eddie Spencer I like Shipstation. However, I need inventory reports that Shipstation does not provide. I need reports that show: SKU, alias, inventory; SKU, inventory, inventory history for a specific period of time (additions a...
Original post by user Matt Jackson We sell internationally via an array of marketplaces. And having the international orders import in the native currency is fine, but the currency symbol or some indication that it’s not USD is needed. The Issue: Pre...
Original post by user Ken Cox Even though I supply the dimensions for a medium-size box to the GetRates API, I get a few rate results that are quite bizarre such as the price for sending the box in a shipping tube or letter envelope. Is there a way...
Original post from user D5379 The get rates api is returning this "Message": "An error has occurred.","ExceptionMessage": "No applicable services were available for the configured shipment",what should i do..?quick response will be appreciated.Thanks
Original post by user Erin Johansson New to ShipStation. How do I print labels for an order that isn't initiated via ShipStation; my wholesale buyers contact me directly via a purchase order?
Original post from user Jim Butler I have an 'On orders shipped' webhook which posts to our server a 'resource_url' with a batch id, https://ssapi11.shipstation.com/orders?importBatch={{BATCH_ID}}. Is there a way in Shipstation given an order id to f...
Original post from user Andrew54CA1 So, I HATE the default shipping template. It's . . . awful. However, the default template that FoxyCart provides is pretty well done, so I decided to create a FoxyCart-inspired email template to make my store's bra...
Original post from user Jöhg Ananda I want to use the :empty CSS selector to make a custom 4x6 label page that will display when a note is present. This could be done by creating 3 divs containing the three types of notes and styling them so that the...
Original post by user Susanna65C11 Should a template include the head and body tags or not?
Original post by user Adam Daley I drop ship for a customer of mine (we use BigCommerce). I have my packing slips setup nicely but I want to do something custom. Right now my own store name/info appears on the packing slips. I'd love the ability to p...
Original post by user Brielle Bruns So for, everyone loves ShipStation at the shop - for the most part. However, biggest complaint I have right now is that the Pick List printout font sizes is too small and too hard to read. Is it possible that we ca...
Original post by user Jesse Delo How do I map the payment type from my x-cart store? I need to know if it was a paypal payment or credit card payment. I have added the html to my fsd x-cart store but what is the map field name i need to use to pull i...
Original post by user Ned Miller How do i add a Page Break to the end of a packing slip template? I want to add an additional page with marketing, but i want the original packing slip to remain intact.
Original post by user Mark Foreman Unfortunately the feed from my Ebay store is giving shipstation a zero figure for Tax/VAT so the only way around this is to add in some html for the packing slip, any help would be appreciated? I need to show [Amoun...
Original post from user Kevin Merck It would be awesome if we could use [product name] and [customer_first_name] placeholders in the emails! I'd also love to be able to change the background color and font color to match my website branding. Thanks!
Original post from user Blu Moreillon Is there a way to make an address book?
Original post by user Dan McFarland I found that the default email template shows un-desirable preview information on mobile devices: When trying to utilize pre-headers, I noticed that the email template via HTML doesn't allow the use of items. It a...
Original post by user Stuart Cameron There is a considerable difference in page size when comparing EU A4 against the US Letter Page format. I'm loosing an Inch of valuable space from the bottom of my packing sheets. Is there any reason this format c...
Original post by user Stuart Cameron Is there a HTML [Field Replacement] for Required Delivery Date? This is arguably as important as the ship by date. Also, is there a [Country Code] Field Replacement? If there is not can there be? Thanks Stuart
Original post from user Joel Abramowitz anyone know how/if i can replace the sku on a packing slip to show the "Alias sku" ?
Original post by user Angela Olson Is it possible to repeat the order number on each page of a packing slip? Sometimes our orders can be multiple pages. If orders get mixed up, if each page has the order number, it is then easy to sort through pages ...
Original post from user Kara Froula How can I view and edit my email templates? They are only showing in HTML right now. I have tried to click the edit HTML button and it does nothing. I want to be able to add text and need to be able to preview it a...
Original post by user Joshua K I'd like to display only two tables with products in my packing slip. I'm looking to have each table display the product info in the 's that they have. The method I'm using right now is to initiate both tables in the Or...
