In the "document options" for the "order summary", it would be great to be able to sort by quantity (high to low, or low to high)Currently, it is possible to sort by date, and client name. Would be excellent to have the "sort by quantity" feature too...
I would like to refund my customer.Where is the option to start the refund? thanks.
I think we need Shipstation to really address 2 major fallbacks. First one is that Shipstation for tax reasons for the US version cannot support ABN which is the tax code for Australia. Seems strange that Europe, US, and pretty much all elsewhere is ...
Is it possible to have tags on the reports?
In the address validation process, ShipStation needs to offer the validated address as a suggestion that requires a user to click on a button to accept the change rather than simply automatically changing an address without allowing a user to compare...
I use the "Include a return label with the outgoing shipping label" a lot, and on Fridays I have a problem: Selecting Saturday shipping stops the return label from being automatically generated. I have to manually generate labels which takes a ton of...
I realize that the Verified badge shows up when viewing an order, it would be nice if there could be some way to show this in the order list. Whether it was a tag, a diferent column, whatever. I can't find any way to accomplish this.
Currently, if you add items to a manual order via SKU, the description auto-fills but the price does not. There should be a way to have this price column auto-fill via the declared value for each product.
Looking forward to have shipstation intergrate with Temu soon
Example: Order comes in for 1 unit, automatically changes to UPS ground, 5 packages (each package 50 pounds).Right now: I would need to set the 5 packages manually. I have been "apply package set" as of now.
I'm wondering if anyone has experience or advice on how to dispute shipping adjustments from UPS. Recently, I've encountered a few adjustments that I believe may be incorrect, and I'm unsure of the best way to address this issue.If anyone could share...
Hi,I'm trying to set up free shipping for a select number of products in my Shopify store. In order to do that in Shopify I had to create a shipping profile and then add the products I want to have free shipping into that profile. On the Shipstation ...
Hey everybody....it's backkkkWhat in the heck is going on!?
I constantly get the warning, “!! These labels have already been printed, print again?”Which is a great idea to have that warning… except that it is never true. I can generate postage and before I even have a chance to print anything at all, the syst...
Hello,We seem to be finding out about updates to the ShipStation by accident. We would like it if you would consider sending notifications to your users letting us know when you have updated features that you have launched. This way we can shut our s...
This person wants a 3X instead. They made a mistake. Not a rare thing in online orders.Am I going nuts or was there NO WAY to do this for like 5 years and they recently FINALLY added the ability to do this very basic thing and now I CANNOT FIND ANY W...
I love Shipstation but I am considering moving my business to Easypost. Currently they are the only platform that I know of that will rate shop in bulk. Since the majority of my orders already have weights and dimensions configured, the only thing I ...
I have downloaded all three APPs above. ShipStation should evaluate integrating with Customer Hub and Return Prime. I realize ShipStation offers a Return Portal, however, it only seems to allow for the merchant to pay for returns. Return Prime gives ...
why does it take so long for etsy orders to show up in shipstation?usually takes 1 hour or longer to show up in shipstation
Is there any plan to integrate Custom Package selection into the Shipping Strategies feature?I'm aware that I can add an automation to input custom dimensions and weight before the strategy is selected, but it would be much easier for our workflow ju...
We're a new ShipStation customer and configured on the 'Live Rate Calculation Method' Beta. Our hope for this Beta was to be able to present more accurate rates at checkout based on weight/dimensions. It seems to help on straightforward orders of sin...
On Products, there is an override the imported name option. This option can only be checked within the web user interface. It is not available when exporting products to edit in bulk.It would save a great deal of time to be able to edit this in bulk ...
I found that when scanning a order and the package is already on the scale the weight will not be recognized until you lift it up and put it back on the scale (or scan before placing the package on the scale).Is there a setting that will allow me pla...
ShipStations’ “Automatic Address Correction” feature is changing our customers’ shipping addresses to their default billing address. This is an issue with our corporate accounts that want to ship to their satellite offices. It appears to be an interm...
I never migrated to the 2021 eBay configuration because apparently SS doesn't import the product's dimensions (or weight??), for reasons which I cannot imagine. Please fix / reintegrate this crucial feature.
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We started using ShipStation to ship our International orders, however, there is no field in ShipStation to add the customer’s tax ID in the SOLD TO section. I understand that is required on the commercial invoice, and thus we have to print out a pap...
SS used to regularly post about bugs, fixes, updates but there hasn't been one in 5 or so months. Just wondering!
The total amount you collect from a customer is taxable in most countries (EU/UK/Canada/Mexico/Australia/etc). (Product Total, shipping paid by customer, insurance paid by customer, minus discounts given to customer). The ONLY thing Shipstation inclu...
Anyone used ParcelGuard Claims recently? Meaning in the past few months from today July of 2024We are coming back to ShipStation as we currently using Veeqo and we are an Amazon FBM using CSBAWe have seen all the comments on ShipInsurance but would l...
