11-11-2024 11:34 AM
Hello, I would like to suggest adding the feature in ShipStation where, on the order form, it shows the shipping rate the customer has selected (i.e, Ground Advantage, Priority Mail, etc). Currently, this feature does not exsist I am told, our team has to open up our email inbox, find the matching order number or customer and see the rate that they selected in order to ship the item with the same rate. This is an extra step for our team and not everyone on our shipping team has the clearance to open up our company email inbox. Could you please create a feature where the customer's selected shipping rate appears within their summary order details in ShipStation? I have attached a screen shot, for reference, where these necessary details are not shown, and I have attached the email we receive where these details are show. Please let me know if you have any more questions or whether this feature can be created (at info@thetableashehboro.com) . Thank you!
11-12-2024 10:41 AM
Hi i good idea would be to match the shipping service field to one of the custom fields in the ui and set an automation that if = Priority change shipping service to USPS Priority
3 weeks ago
Hello @thetable!
Thank you for sharing your idea! The screenshots you provided are beneficial for the development team. We’ve passed your suggestion along for their review and consideration. We truly appreciate your input!
We are always here to hear your ideas!
Happy Shipping!
-Cara