We desperately need a HighLevel to ShipStation integration. We have multiple HighLevel Stores and need to be able to seamlessly connect to ShipStation.Currently HighLevel will send our orders over to ShipStation however they go through Manual Orders....
Hey all loving the new Receiving stock feature.But thinking wouldn't it be great to be able to add new stock scanned in to an existing stock location that that the SKU already exists in.in other words, instead of scrolling down the list to find the s...
Super Frustrating!Since we were forced to agree to that DDP popup agreement that blocked our shipping until doing so, we are now forced to ship DDP even though it is disabled in our settings:And the shipment, which no longer has the shipping option o...
Hello there,So ShipStation support sent me here.Currently we consider migrating from ShipStation to ShipTheory due to some missing features—particularly the ability to set the Importer of Record address when shipping with UPS. However, I’ve noticed t...
We're experiencing an error with Bundles and Inventory sync and have reached out to support some time ago. I'm wondering if anyone else is experiencing the same issue or if this is somehow something we've caused. In short, a bundle which has multiple...
My job works with sending samples to people and I found about 40 people that we sent doubles or triples to accidentally. I contacted support to see if there is a way to flag when packages with the same sku are being sent again and I was recommended t...
Hi everyone,I noticed a limitation with the Etsy integration in ShipStation.If an Etsy listing does not have a SKU, the sku field in ShipStation’s API contains the Etsy listingId.If a SKU is assigned on Etsy, ShipStation’s API only returns that SKU, ...
We are a new ShipStation customer and are very pleased with the product and support so far. We are migrating from our old order management system, 4Psite, which is permanently shutting down on October 31, 2025.We've encountered a critical issue for o...
I completely understand the need for your warehouse team to access and print external shipping labels directly from ShipStation, and I appreciate you bringing this concern to our attention. I’m here to help! At this time, ShipStation doesn’t support ...
Please add new automation rule option for choosing the shipping account. We have a UPS and a Fedex account for 2 different warehouses and it would be great to say if a package is shipping from warehouse 1 automatically only shows the UPS 1 and Fedex ...
Long term Shipstation user, over 8 years. A simple suggestion, please make it possible to have basic company info, like phone/email/website print out on packing slips. And the default location for "qty" field should be left side next to the SKU field...
Has anyone else experienced this problem? I have had support tickets in with ShipStation multiple times over the past few years with no resolution.We use the default packing slip, and have found that whilst the subtotal is correctly showing inclusive...
Allow the ADDING of products to an order via Automation Rules.Currently, we have a customer who occasionally wants to add a product to all of their shipments (i.e. a catalog or announcement sheet)Currently we have a RULE to TAG all incoming orders fr...
Hello, Is anyone else having issues printing the EOD form? When I select the orders to close the page goes blank and I don't get a chance to print the form. I have to close shipstation and then go back in and go to the shipment section and then selec...
It would be nice if you could view if a picklist/packing slip has been printed under the orders tab. This way, if multiple people are printing pick list's it would be obvious as to what is actively being packed. Currently you can only see this inform...
I'd like to submit a feature request. Shopify has great sets of rules to auto-assign an order to the best location base on different criterias. However, this value is not available on Shipstation's order page. Shipstation has access to this value, bu...
HiIt would be great if you could add a “Skip Item” option that allows users to temporarily bypass an item during picking and return to it later. Having the flexibility to continue picking without interruption would be a valuable enhancement for many ...
We ship out a lot of Amazon packages each week, about 2,000. We have been shipping everything on Veeqo. They have a few things that make shipping a bit more simple. I was hoping we could get these features added to ShipStation so we can return to usi...
Hi, we are based in the UK and have had trouble over the last week with shipstation connect. It is not working, cannot find the printer, won't start at all or when we did finally get it to work today the labels it was printing were tiny (nothing chan...
Hello,Shopify just added the Bin name to its products. Does anyone know how we can added to the packing list?
Hello,It would be useful to have an option to have the line item details for each product show on the scan to print screen when you have scanned an order.Thanks,Mark
When we ship $0 international warranty orders we need to add the following statement.“No commercial value. Total value for customs purposes only.”Currently, in the customs declaration section there is not an option for a note. Can we add a drop down ...
When I go to FedEx account to add shipments there is an option to service options where you can select or choose "Hold at location" this feature is not available under " Other Shipping Options" for FedEx on shipstation.How can I use HOLD AT LOCATION ...
Hello! anyone else having issues with Shipstation today!Error Details Request failed with status code 504. Url was /seller
Our fulfillment center is really needing to sort by SKU and then order, but ShipStation doesn't allow tier sorting which is making their job hard when it comes to packing orders. This is VERY much needed ASAP as we are a Christmas Business about to r...
Hello!In Shopify there are order discount codes applied to customer orders. However, I don't see these discounts on the orders as they import into ShipStation. I only see the amount ordered, and the amount paid. The amount Paid appears to include the...
I've been having trouble with shipments to customers in Mexico. They are being returned with the box saying "Unclaimed" (in Spanish of course). In researching this, I found this article:https://www.usglobalmail.com/helps/mexico-import-requirements-up...
Has anyone else been told that they are going through a system “issue” and they can’t access your account due to it , so in return they can’t help solve your issue ?? I have and I’m FURIOUS!! I just need them to pull up one label manifest showing tha...
Sorting by the ON HAND column would be very useful. We can sort most of the columns currently in the Product list, why not this one?
I'm having issues where my checkout will only display one or the other (USPS or UPS) for customers depending on their region with Live Rates on. Some of my customers simply don't like USPS or don't have UPS deliver their packages correctly to their a...
