ShipStation Features
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uploading pdf shipping labels to ship station

I completely understand the need for your warehouse team to access and print external shipping labels directly from ShipStation, and I appreciate you bringing this concern to our attention. I’m here to help! At this time, ShipStation doesn’t support ...

Automate Multiple Shipping Account Choice

Please add new automation rule option for choosing the shipping account. We have a UPS and a Fedex account for 2 different warehouses and it would be great to say if a package is shipping from warehouse 1 automatically only shows the UPS 1 and Fedex ...

rugrats by New Contributor
  • 272 Views
  • 1 replies
  • 1 kudos

Packing Slip - Incorrect Tax for Shipping

Has anyone else experienced this problem? I have had support tickets in with ShipStation multiple times over the past few years with no resolution.We use the default packing slip, and have found that whilst the subtotal is correctly showing inclusive...

zeph43 by New Contributor
  • 1037 Views
  • 2 replies
  • 0 kudos

Printing EOD forms

Hello, Is anyone else having issues printing the EOD form? When I select the orders to close the page goes blank and I don't get a chance to print the form. I have to close shipstation and then go back in and go to the shipment section and then selec...

PR by Contributor
  • 449 Views
  • 4 replies
  • 0 kudos

Pick Lists or Packing Slip

It would be nice if you could view if a picklist/packing slip has been printed under the orders tab. This way, if multiple people are printing pick list's it would be obvious as to what is actively being packed. Currently you can only see this inform...

New2Ship by New Contributor
  • 2077 Views
  • 2 replies
  • 3 kudos

Shopify's assigned location as a Shipstation filter

I'd like to submit a feature request. Shopify has great sets of rules to auto-assign an order to the best location base on different criterias. However, this value is not available on Shipstation's order page. Shipstation has access to this value, bu...

ele-it by First-timer
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Picking workflow

HiIt would be great if you could add a “Skip Item” option that allows users to temporarily bypass an item during picking and return to it later. Having the flexibility to continue picking without interruption would be a valuable enhancement for many ...

Hes by New Contributor
  • 388 Views
  • 1 replies
  • 1 kudos

New Feature Requests

We ship out a lot of Amazon packages each week, about 2,000. We have been shipping everything on Veeqo. They have a few things that make shipping a bit more simple. I was hoping we could get these features added to ShipStation so we can return to usi...

Shipstation Connect Not working

Hi, we are based in the UK and have had trouble over the last week with shipstation connect. It is not working, cannot find the printer, won't start at all or when we did finally get it to work today the labels it was printing were tiny (nothing chan...

$0 International Warranty Orders

When we ship $0 international warranty orders we need to add the following statement.“No commercial value. Total value for customs purposes only.”Currently, in the customs declaration section there is not an option for a note. Can we add a drop down ...

SuzieQ12 by New Contributor
  • 303 Views
  • 1 replies
  • 1 kudos

Shipstation issues

Hello! anyone else having issues with Shipstation today!Error Details Request failed with status code 504. Url was /seller

BarnwoodUSA by Occasional Contributor
  • 4068 Views
  • 33 replies
  • 19 kudos

Tier Sorting

Our fulfillment center is really needing to sort by SKU and then order, but ShipStation doesn't allow tier sorting which is making their job hard when it comes to packing orders. This is VERY much needed ASAP as we are a Christmas Business about to r...

Discount code in Order Details

Hello!In Shopify there are order discount codes applied to customer orders. However, I don't see these discounts on the orders as they import into ShipStation. I only see the amount ordered, and the amount paid. The amount Paid appears to include the...

bnutter24 by Occasional Contributor
  • 246 Views
  • 0 replies
  • 1 kudos

Checkout Rates allowing USPS and UPS ALWAYS

I'm having issues where my checkout will only display one or the other (USPS or UPS) for customers depending on their region with Live Rates on. Some of my customers simply don't like USPS or don't have UPS deliver their packages correctly to their a...

Automation Rules

I would like a way to back up all automation rules. Priroity list from top to bottom, names, and how each rule was set up in case of data loss.

Making Returns Stick When Marked As Received

We need a way for those returns that are outstanding to be marked as received AND stick in the received tab. Currently, when you mark outstanding returns as shipped, they move to the received tab; however, they move back to outstanding as their statu...

MID code

Currently, I'm having to manually enter the MID code on the customs declaration for each shipment to the US.It needs to be added as a field in the product information.

Rob55 by New Contributor
  • 619 Views
  • 3 replies
  • 8 kudos

Toggles for Default Packing Slip information

I'd love to have the ability to toggle on and off which information shows on the default packing slip. For Example:Customer Phone Number: On/OffCustomer Note: On/OffRequested Service: On/OffWhen a completely custom invoice isn't necessary, this minor...

Product Images Not Working

Good morning,Simple problem that is destroying my brain.In searching the communities, it seems like others have had challenges. I have tried other suggestions that people have made in those posts with no luck.Here's what I want to do.I created a prod...

HBC by New Contributor
  • 3883 Views
  • 5 replies
  • 1 kudos