I completely understand the need for your warehouse team to access and print external shipping labels directly from ShipStation, and I appreciate you bringing this concern to our attention. I’m here to help! At this time, ShipStation doesn’t support ...
Please add new automation rule option for choosing the shipping account. We have a UPS and a Fedex account for 2 different warehouses and it would be great to say if a package is shipping from warehouse 1 automatically only shows the UPS 1 and Fedex ...
Long term Shipstation user, over 8 years. A simple suggestion, please make it possible to have basic company info, like phone/email/website print out on packing slips. And the default location for "qty" field should be left side next to the SKU field...
Has anyone else experienced this problem? I have had support tickets in with ShipStation multiple times over the past few years with no resolution.We use the default packing slip, and have found that whilst the subtotal is correctly showing inclusive...
Allow the ADDING of products to an order via Automation Rules.Currently, we have a customer who occasionally wants to add a product to all of their shipments (i.e. a catalog or announcement sheet)Currently we have a RULE to TAG all incoming orders fr...
Hello, Is anyone else having issues printing the EOD form? When I select the orders to close the page goes blank and I don't get a chance to print the form. I have to close shipstation and then go back in and go to the shipment section and then selec...
It would be nice if you could view if a picklist/packing slip has been printed under the orders tab. This way, if multiple people are printing pick list's it would be obvious as to what is actively being packed. Currently you can only see this inform...
I'd like to submit a feature request. Shopify has great sets of rules to auto-assign an order to the best location base on different criterias. However, this value is not available on Shipstation's order page. Shipstation has access to this value, bu...
HiIt would be great if you could add a “Skip Item” option that allows users to temporarily bypass an item during picking and return to it later. Having the flexibility to continue picking without interruption would be a valuable enhancement for many ...
We ship out a lot of Amazon packages each week, about 2,000. We have been shipping everything on Veeqo. They have a few things that make shipping a bit more simple. I was hoping we could get these features added to ShipStation so we can return to usi...
Hi, we are based in the UK and have had trouble over the last week with shipstation connect. It is not working, cannot find the printer, won't start at all or when we did finally get it to work today the labels it was printing were tiny (nothing chan...
Hello,Shopify just added the Bin name to its products. Does anyone know how we can added to the packing list?
Hello,It would be useful to have an option to have the line item details for each product show on the scan to print screen when you have scanned an order.Thanks,Mark
When we ship $0 international warranty orders we need to add the following statement.“No commercial value. Total value for customs purposes only.”Currently, in the customs declaration section there is not an option for a note. Can we add a drop down ...
When I go to FedEx account to add shipments there is an option to service options where you can select or choose "Hold at location" this feature is not available under " Other Shipping Options" for FedEx on shipstation.How can I use HOLD AT LOCATION ...
Hello! anyone else having issues with Shipstation today!Error Details Request failed with status code 504. Url was /seller
Our fulfillment center is really needing to sort by SKU and then order, but ShipStation doesn't allow tier sorting which is making their job hard when it comes to packing orders. This is VERY much needed ASAP as we are a Christmas Business about to r...
Hello!In Shopify there are order discount codes applied to customer orders. However, I don't see these discounts on the orders as they import into ShipStation. I only see the amount ordered, and the amount paid. The amount Paid appears to include the...
I've been having trouble with shipments to customers in Mexico. They are being returned with the box saying "Unclaimed" (in Spanish of course). In researching this, I found this article:https://www.usglobalmail.com/helps/mexico-import-requirements-up...
Has anyone else been told that they are going through a system “issue” and they can’t access your account due to it , so in return they can’t help solve your issue ?? I have and I’m FURIOUS!! I just need them to pull up one label manifest showing tha...
Sorting by the ON HAND column would be very useful. We can sort most of the columns currently in the Product list, why not this one?
I'm having issues where my checkout will only display one or the other (USPS or UPS) for customers depending on their region with Live Rates on. Some of my customers simply don't like USPS or don't have UPS deliver their packages correctly to their a...
I would like a way to back up all automation rules. Priroity list from top to bottom, names, and how each rule was set up in case of data loss.
We need a way for those returns that are outstanding to be marked as received AND stick in the received tab. Currently, when you mark outstanding returns as shipped, they move to the received tab; however, they move back to outstanding as their statu...
Can't login today, great stuff. Or contact anyone for help. "Timed out while persisting metadata."
When exporting Inventory, all count columns should be included. For shops with smaller inventories, a difference of 1 or 2 products is important for inventory planning.
We're new to bundles and inventory sync. These features are crucial in our store, but we sometimes encounter an issue because the bundler calculates inventory to include all available single products. We don't maintain huge inventory levels, so that ...
Currently, I'm having to manually enter the MID code on the customs declaration for each shipment to the US.It needs to be added as a field in the product information.
I'd love to have the ability to toggle on and off which information shows on the default packing slip. For Example:Customer Phone Number: On/OffCustomer Note: On/OffRequested Service: On/OffWhen a completely custom invoice isn't necessary, this minor...
Good morning,Simple problem that is destroying my brain.In searching the communities, it seems like others have had challenges. I have tried other suggestions that people have made in those posts with no luck.Here's what I want to do.I created a prod...
