03-12-2025 02:50 PM
I would love to see a feature for the customer email notifications that get auto sent to customers to have the ability to only use their first name within the template.
Currently, the only option is to add the customer's first AND last name which I and our customer find weird. For example, they recieve as email saying, "Hi John Smith" instead of "Hi John"
is this something Shipstation is able to action? Appreciate your consideration on this.
Ollie
03-17-2025 08:54 AM
Hello @HappyHourForDog!
Thank you for your post in the community! Let’s see if we can gather more feedback from the community on the importance of this feature. We truly appreciate your fantastic idea—your input is invaluable to our growth and improvement!
Happy Shipping!
-Cara