QR codes - packing slip
Hi, is there a way to add a QR code to the Packing Slip that references data from a field in the order. I am aware that I can add a barcode that can do that. Is there a way to have a QR code generated instead?
Forum Posts
New Layout/Look to the Site
Hello,The new layout is difficult to read and definitely a downgrade. The look of the site does not seem to be customizable at all either. It would be nice if the sidebar where active stores are shown was a different color then the backdrop of the or...
Color Scheme
A feature where we can the color scheme would be great. The new update looks like the webpage hasnt finished loading in.
Has anyone enabled Inventory Sync yet? How well does it work?
I'm very excited that ShipStation has created the new Inventory Sync tool, that it works with so many stores and now works with bundles. I'm currently using another tool to manage inventory, but would much rather ShipStation handle it.Having said tha...
Paypal ShipStation shipping charges adjustment issues
Using Paypal ShipStation, we have suddenly received several adjustments using USPS Ground services. On all the notifications but one, the USPS Automated Package Verification information was the same with no changes to zip codes, size, or weight. None...
No Colors
Now that you have forced everyone to look at horrible and almost blinding NO COLORS, where is at least a "dark mode" or "night mode" setting in ShipStation? This change to no colors SUCKS. I'm getting a headache every day from this. What even was the...
Organizing Tags and International Harmonization Codes
I would love Shipstation to give us the ability to organize Tags and our very long list of International HArmonization Codes.For us in the morning we usually add a few tags to all our orders like package types. Though many products already have these...
Custome label
Create a feature so that customers can create shipping labels without using any couriers. ie it should have all the address information but no courier attached to it
Delivery Exception emails
If you ship a package via UPS using their platform (WorldShip) you can opt in to get delivery exception emails. For example, when you ship a package via UPS, if UPS tries to deliver the package but there is a delay such as bad weather, or the address...
Undo Marked as Shipped
Undo Marked as Shipped does not exist. Shipstation article says to use it in order to update tracking for an order being pushed to Etsy. How do I take an order, where we cancelled (voided) the first label, created a new label, and have it update on E...
Restrict user from viewing line item subtotal and invoice total.
This is such a critical need of mine, especially during my migration over to ShipStation this week. For some reason I was already under the impression that was a restriction. I don't want my fulfillment team to see the invoice line item subtotals and...
Scan to Verify Tag
It would be great to be able to add a condition for scanned/verified. Currently its a very manual process to tag each order scanned/verified. Please make it so that we can create an automated rule to add a tag to an order once the shipment is scan/ve...
Security issue with Custom Store API
I tried submitting this to ShipStation support and they suggested I post it here.When ShipStation calls our web endpoint using the GET method, it includes our API credentials (SS-UserName, SS-Password) within the querystring data instead of just leav...
Insufficient Inventory Report!
I would LOVE to see a report that shows insufficient inventory that I could use to reorder. I don't just keep everything stocked on the shelves -- some items i keep but most I order as needed, so this would be so helpful!!! Ideally it would be a repo...
4" x 6" Packing Slips
I am having an issue with printing 4" x 6" Packing Slip. The packing slip pictured shows, what eBay calls Item Specifics. What should be displayed is eBay Item Options. Item Specifics are not Item Options. Item specifics are nothing more than adjecti...
Product Bundle Issue
Absolutely happy that Shipstation has added the bundle feature. One issue I've noticed with it though is that when you have it set to just show the bundle name, (not separated out into its individual parts) the product name override does not work.
Packing Slips Not Readable
We don't need customization, we just need the default to actually be readable. The packing slips print so poorly on 4x6 they are useless. The Label prints just fine but the text on the packing slips is so small and thin they don't print well. Please ...
Rate Shopping Add On - Worth It?
I worked with Shipstation support and they suggested I bring this up to the community. The add on is $150 per month and I asked Shipstation if there was a way to run a report from dates in the past to see if I would save more if I added the Rate Shop...
Shipstation stole my money and has kept it for over 4 days now and counting...
I tried to create a $49 label last week and during "processing" something happened and it never finished. My order never got sent to "shipped', but there was a label sitting in my printing que for it and I got charged. When I went to print the label ...
Customer notes on packing slip
Customer notes on order need to be printed on packing slip. After many convos with ship station agents I am told that the customer notes they imput at checkout are not able to be printed on the packing slip. I can see them on the dashboard but they a...
Sunday Ship day-Lasership
Hi,I am able to select Sunday as a ship date, but when I print the label, the ship date automatically changes to the following Monday. This is via Lasership and I have already confirmed Sunday pick up with them so it is not because they don't offer p...
Please add the per-shipment shipping cost to your weekly digest
We are relatively new to ShipStation, being subscribers/users for only a year. I cannot believe how much easier it is to ship things, and the cost savings! Thank you, ShipStation.My one request is about the weekly email digest we receive. I love to s...
About show shipping rates on site according to location
Hi, I want to show shipping rates on my Wordpress site according to location. by using shipstaion
Return Shipment API
We would like a more robust return system. One of the issues that we have is that when a return is received physically that receipt isnt communicated digitally to our customer support team. Having a Returns included in the API would allow us to take ...
Provide Item Details or product variations in the order grid
When I import orders from tiktok or etsy they show the type of product in the item name but it doesn't show me which cover choice or color was ordered. It would be incredibly helpful for me to see that in the grid and not have to click through to eac...
Packaging Type "Defaulting"
I was hesitant to post this in "shipstation features" because i don't see a world where this is useful to anyone, but here it goes:For orders in my batch, I frequently compare prices between the following Shipping SERVICES: "USPS Priority" and "UPS G...
Request for New Shipping Location Support from Our Peru Facility
Hi ShipStation Team,First off, thank you for providing such a smooth platform that has made our shipping operations much easier! We’ve been longtime users and truly appreciate the tools and discounts ShipStation offers through carrier partners like D...
Combine shipping for same address
Automation for automatically combining orders with the same shipping address to save time and errors when combining manually.
UPC Codes Disappearing From Product Records
Hello,We have several different Shipstation accounts. One of our accounts that processes about 200-300 shipments per month has chronic issues with product records changing. For instance, saved image URLs and UPC codes will vanish from the product rec...
Payment methods needs to be a field
Original post by user Jesse Delo How do I map the payment type from my x-cart store? I need to know if it was a paypal payment or credit card payment. I have added the html to my fsd x-cart store but what is the map field name i need to use to pull i...
