For cheapest rate option
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ03-17-2025 08:20 AM
When will the cheapest rate be valid with confirmation?
When I selected the cheapest rate option, I was unable to change the confirmation. (signature required or not etc...)
Because if it succeeds, our work will proceed more quickly.
Because we will apply automation on products that are more than $125 with signature required.
So there will be no mistakes from our shippers.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ03-20-2025 12:08 PM
Hello @Krist996!
Thank you for your community post! I shared your question with our support team, and they believe this should be possible using Rate Shopper.
You can apply Rate Shopper to orders through automation rules. Set the criteria to trigger orders costing $125 or more, then add an action to use Rate Shopper and set the confirmation to Signature.
You'll also need to configure a Rate Shopper option that only includes services supporting signature confirmation. Once set up, this should work as expected!
If you need help setting up Rate Shopper, feel free to contact support@shipstation.com; they will be happy to assist.
We appreciate you and your business.
-Cara

