I'd love to see a feature which allows an owner to restrict what a user can see properly. I know I can restrict users to only see orders assigned to them, but it would be much more helpful if a user could only see orders and products from a specific ...
Fields requested to be mapped from BigCommerce:Manufacturer Part Number (MPN)Brand
As the title states, if you change service level to something else from what that was imported the 3rd party billing to UPS will revert to UPS by Shipstation. Is there a way to stop this?
I found this article https://help.shipstation.com/hc/en-us/articles/360045864191-How-do-I-adjust-the-style-for-item-quantities#UUID-11d06f4c-2c6b-6324-2440-aef569870a2fCan I adjust the item name text color in a similar way, either based on [Item Titl...
We create personalized products. As such, it would be very useful if a note field and tags could be applied to the line item instead of just to the overall order - especially if the order needs to be split. At times we have notes that are left for th...
I noticed that this has been brought up before. I do not understand why we can not generate a report for Scan to Verify. All the information is in ShipStation. Please consider adding this feature, I'm very disappointed as we just switched to ShipStat...
So we just had a customer complain we sent his package to the wrong address. I checked his order and the shipping address matched what he's saying he entered. HOWEVER, when I reprinted his shipping label, there is a different zip code. There is a war...
Hello there,Can we request a on the woocommerce meta orders to be able to pass on the custom fields on shipstation? or better to possible to map it on the Deliver By, Ship By and Hold Until? thanks
As TEMU open up to US sellers. Do you guys have plan to add TEMU to store integration in the near future?
I I'm hoping that they will add the feature to be able to split an order into two shipments on mobile apps. All I have is my phones and a chromebook and this feature is not there. I have to go into chat and ask a representative to actually split the ...
In the Products API the UPC field is missing. This is an essential field to be able to scan items in most shipping systems and we need to be able to track and update it.Please add the UPC field to Product Get and Update API actions.
Hello Shipstation Community, I have noticed that there's no public information regarding new updates for Shipstation Connect. This will be a great addition to introduce since there isn't an automatic update feature. Audiel
Our Zebra ZP505 printer connect to a Mac was printing blank labels after following all set up advice from both ShipStation and Zebra including updating CUPS Settings. Finally found a solution to the issue. Zebra recommend using the ZPL driver which i...
SS doesn't calculate the totals correctly for combined orders. This feature is useless! The wrong amount gets into all reports and messes up monthly/yearly stats! The only reason we still haven't moved to a new platform is that SS keeps our reports f...
The issue that the printing through shipstation connect is still not working. I had the old version, downloaded the new version and it worked for one day. As of yesterday 3/12/24 I started getting the same error "Printing Error - There was a problem ...
We received a package with 3 items and a handwritten note and a copy of the packing slip, marked up, from the customer indicating they changed their mind on these items and asking for a refund. We already have the items in our hands, but we now need ...
Is there a way to set up certain returns to be postage paid for by customer? I ran the returns portal pretending to be a customer and selected "Changed my mind" and the return was automatically accepted and a label was immediately ready. Indicating t...
Hello develop team of Shipstation. USPS have Flat rate (that is really good for shipping). Fedex after that release One Rate service (yes, that is supported on Shipstation) And why you forget UPS? UPS have Simple Rate (this service have been over 2 y...
I'm sure it's been mentioned before but after speaking with an SS representative on chat, they urged me to post on the forum to help back this idea. Allowing users to create custom order status folders in Shipstation would be extremely helpful. These...
I wish we could filter shipstation by discount code used. When we run special promotions, we want to set up automations so that our orders get different tags/notes based on the discount code.Currently the discount code exists as a line item. Although...
Only recently I have needed to Refresh the Connection in ShipConnect. Up until a few weeks ago this was not an issue. I tend (past tense now) to print remotely and so what I now error each morning without a refresh I need to log into my computer rath...
Looking for help or suggestion. We keep our product inventory level and location under the inventory tab. For example Warehouse X / Location Aisle 1 - Bay 2 - Shelf 3 / on Hand 20 - etc. Once we print the pick list for orders we see the field from Sh...
when will Ship station allow printed messages on UPS sure post labels amazon some how got them on so i am assuming Ship Station can also print the order numbercant wait till this issue is resolved
Hello Team I believe that this feature could be useful for all users,Please add "Vendor OR Brand " to the replacement fields to customize and optimize the packing slip.
I'd like to suggest that in the Orders screen there be a column to display whether or not an order has had the packing slip printed, as well as a way to filter by the same.
It is imperative that we be able to see a column showing if the packing slip has been printed, in the Orders Awaiting Shipment tab. I have seen many other requests for this since as early as 2021. And the column is already available in the Shipments ...
Why in the world would this feature be broken? The combine would show a number indicating the user had orders to combine. Not any longer. The user has to remember to check by opening the feature?
We have had a number of fraudulent orders go through where the recipient will use a fake address, and then call UPS to have the shipment redirected to a UPS pickup facility where they show a fake ID and pick up the shipment. We recently lost $6,000 o...
Hi there,We are having issues with the product bundles feature. We want each component of the bundle to be listed on the packing slip. We have set this before, and it has worked, but has suddenly stopped. Some of them work, and some do not - and when...
What is the new delivery by date field that appears at the top of the order summary? Is there a way to assign this with automation rules? Can it be used as a variable for Shipping Strategies to ensure that rate shopping considers both cost and delive...
