We are a Startup having lots of trouble figuring out how to set up our
inventory system. We have downloaded and set up ship-station connect but
it always tells us that we don't have it downloaded, We bought a barcode
scanner on amazon but apparently ...
Hello, long time user here. I was wondering if I am missing something,
but it looks like in you cannot use ShipStation to scan item by item
when picking. For example scanning 3 widgets and the order allocates
each one from stock as you do so. Every i...
Please send the Delivered Metric to Klaviyo so we can send delivered
emails to customers that match our branding. With the new Google and
Yahoo sender requirements going into effect next month Shipstation
emails are going to start bouncing soon anywa...
Hi all - We have multiple Shopify stores connected to our ShipStation
account. Is there a way to restrict who can see what store? For example,
we need person A to see Store 1 only and person B to see Store 2 only,
but I want to be able to see Stores ...
Could we possibly get the option to print all 3 with a single click? Now
the design has changed it's not as easy to do as it's in the top right
of the screen rather than next to the label print button.
Does anyone know if it's possible to opt OUT of Global Post? All of my
international packages are currently being fed through a global post
location in Carol Stream, IL and I've had a lot of packages that end up
sitting there for a month, which is ri...
Option to hide product descriptions in the pick list settings
("Personalisation" text in italics in screenshot below). Currently,
products with the same name and SKUs are being listed individually if
they have different descriptions, making the effic...
We ship predominantly lithium ion batteries with USPS/stamps.com using
shipstation. For these we need to check the "This shipment contains
dangerous goods" checkbox under other shipping options.I can't seem to
find a way to automate clicking this che...
Hi Shipstation:I wish there was a way to view any tags added to an order
on the Scan to VErify \ Scan to Print screen.We use tags like:Fragile,
Multiple Items, Insurance Required, Include Free Item, etc. These tags
are visible on the orders screen wh...
I have asked this question before, without success. I want to print a
prepaid USPS or FedEx label TO MYSELF, and send it to my customer so he
can use it to send me a package of known weight and dimensions. I cannot
figure out how to do so. I have ask...
Hi, I think it would be super handy to be able to categorise ship view
tabs into folders.We have a lot of views on our main screen and it
becomes cluttered after adding a lot. Being able to break different
types of views down into folders would make ...
Shipstation connect wants to install everytime I login to my computer.
How do I stop it from asking everytime that I start my computer. I used
to have it installed, but uninstalled it and cancelled my account.
Hello!After setting up the Carriers from Shipstation, the UPS option
wasn't on the list. So I clicked on "Update ShipStation Carrier Services
to enable new carriers and service options", which takes me to the setup
pop-up to add UPS. BUT even though ...
Hi there,I think it would be great if there was a report or a place you
could clearly see all your packages for a particular day and see if they
have been delivered yet.This is especially true with Royal Mail, where
as of yet you don't even get the l...
Hi,Could someone please recommend a bar code scanner that integrates
nicely with shipstation. We are looking to use the barcode scanner for
inventory management and printing labels. Please help!! We're a start up
business so we don't have to much exp...
HiIt would be great it Shipstation could flag up new customers. i.e.
Customers not already on the shipstation customer database. Our
marketing team want to add some POS material to encourage repeat
purchase. If there was a little symbol the dispatch ...
I keep getting an error message when trying to print to IDPRT SP410:
"The printer, IDPRT SP410, connected to shipstation workstation, is
offline."I have tried: Printing a test page from my computer: it works
fineRemoving and reinstalling the Shipstat...
I'm a LONGTIME user of PayPal - now with their Shipstation support
instead of their native solutionIt works great with somewhat limited
capabilities butit has all I really need. It shows me what is unshipped
and when I ship it, it notifies PayPal and...
Dear ShipStation,This past Saturday morning, on January 6th, I received
a call from my team member, informing me that they were unable to
perform any tasks in ShipStation due to a subscription issue. I was
taken aback by this news and immediately log...
For the second time in three months, we're dealing with a complete ship
station meltdown after we were deluged with orders following a national
media mention. The software marked orders as received and "waiting to be
shipped" when they never download...
At the moment there is no option to add anything into the sender
reference line through the ShipStation website. It should be added to
where you can select things like the; order number, SKU, quantity,
product title, order notes, etc can be added int...
Original post by user Jesse Delo How do I map the payment type from my
x-cart store? I need to know if it was a paypal payment or credit card
payment. I have added the html to my fsd x-cart store but what is the
map field name i need to use to pull i...
Anyone else burdened by the double pop up that comes up and slides to
the right once you print a label. Even though it takes a few seconds, it
makes it impossible to view any orders or do anything in ship station
until this clears out. Why not get ri...
An optional column on the "Awaiting Shipment" page that would allow you
to see at a glance what has been verified would be very useful. This
feature already exists on the "Shipments" page which can be useful but
it would provide more of a benefit on ...