I organized our shop floor by attributing warehouse locations to each area. I did this alphabetically, creating over 20 zones. After this, I uploaded a spreadsheet to our inventory, attributing the appropriate warehouse location to each item in our i...
The new skin/theme shipstation has is very hard on the eyes and we much prefer the old skin. If there was an option to switch skins or themes it would help a lot.
I would imagine that, like us, most companies only carry a certain number of box sizes. It would be a very convenient feature if there was a drop down menu on the package dimensions (size) in the side bar, where one could have a list of custom box si...
I just started using google ads for my store and I wanted to compare sales from last year at this time and leading up to this time, so I can see if the google ads are evening doing anything. how would I do that, the reports don't see very user friend...
Hi, is there a way to automate reports and sent via email. I.E I want to get previous days product orders automatically sent to my email daily.
When I try to print a label there is a pop up that says "Accessory may not be combined with the product" but there are no other instructions as to what I did wrong or what I should have done. A "real person" chat told me that if I check "Online" as t...
Pretty obvious bug
How do I setup 2FAapparently I have to do it today
Request to update restrictions and automation to allow multiple users with the same restrictions and automation rules to view the same orders. Currently, if we restrict a user's access to allow them to only view orders assigned to them, and we then a...
Hi guysWhen we ship an order, or mark an order as shipped - we select the date it will be shipped. This is the date we dro it off to the carrier, or the date they are expected to pick it up from us. Very simple.However we are finding that shipstation...
Hi, I can't seem to find it any where on here, but I know USPS does not offer tracking for First Class Envelopes, but I was wondering if there is a "scan bar" that they scan at destinations. For instance I currently use Orange Mailer that scans my fi...
Currently the only way to update notes on a order is via the create/update endpoints listed below:https://www.shipstation.com/docs/api/orders/create-update-order/https://www.shipstation.com/docs/api/orders/create-update-multiple-orders/However, these...
As the title suggest, you drop the notice of 2FA on the weekend and say to have it up and running by tuesday during the busiest month of the year for most ecomm companies. Who was the idiot that decided on this???For the record, i have no issues with...
Since there is virtually no help from ship station ( i have sent a e-mail but no answer...not surprised) I was hoping someone could direct me regarding copies. Every time I print a label or shipping receipt it prints in double...so Im just wasting la...
I've been having an issue for a few weeks now where when I purchase a label, it automatically downloads a pdf. It also puts up a popup window with the pdf, and I've been forced to print from that. The preview label window underneath that never displa...
We are facing an issue with printing in our new Woo Commerce store where they actually require you to get a plug in to do so (which is ridiculous). If ship station could have the ship method on the order summary or picklist we could have used shipsta...
The new order screen in the new version works very poorly and not saving addresses without an email is extremely inconvenient. It also auto fills very poorly and over all functions much worse than the old version.
Hi, is there a way to add a QR code to the Packing Slip that references data from a field in the order. I am aware that I can add a barcode that can do that. Is there a way to have a QR code generated instead?
Hello,The new layout is difficult to read and definitely a downgrade. The look of the site does not seem to be customizable at all either. It would be nice if the sidebar where active stores are shown was a different color then the backdrop of the or...
A feature where we can the color scheme would be great. The new update looks like the webpage hasnt finished loading in.
Using Paypal ShipStation, we have suddenly received several adjustments using USPS Ground services. On all the notifications but one, the USPS Automated Package Verification information was the same with no changes to zip codes, size, or weight. None...
Now that you have forced everyone to look at horrible and almost blinding NO COLORS, where is at least a "dark mode" or "night mode" setting in ShipStation? This change to no colors SUCKS. I'm getting a headache every day from this. What even was the...
I would love Shipstation to give us the ability to organize Tags and our very long list of International HArmonization Codes.For us in the morning we usually add a few tags to all our orders like package types. Though many products already have these...
Create a feature so that customers can create shipping labels without using any couriers. ie it should have all the address information but no courier attached to it
If you ship a package via UPS using their platform (WorldShip) you can opt in to get delivery exception emails. For example, when you ship a package via UPS, if UPS tries to deliver the package but there is a delay such as bad weather, or the address...
Undo Marked as Shipped does not exist. Shipstation article says to use it in order to update tracking for an order being pushed to Etsy. How do I take an order, where we cancelled (voided) the first label, created a new label, and have it update on E...
This is such a critical need of mine, especially during my migration over to ShipStation this week. For some reason I was already under the impression that was a restriction. I don't want my fulfillment team to see the invoice line item subtotals and...
It would be great to be able to add a condition for scanned/verified. Currently its a very manual process to tag each order scanned/verified. Please make it so that we can create an automated rule to add a tag to an order once the shipment is scan/ve...
I tried submitting this to ShipStation support and they suggested I post it here.When ShipStation calls our web endpoint using the GET method, it includes our API credentials (SS-UserName, SS-Password) within the querystring data instead of just leav...
I would LOVE to see a report that shows insufficient inventory that I could use to reorder. I don't just keep everything stocked on the shelves -- some items i keep but most I order as needed, so this would be so helpful!!! Ideally it would be a repo...
