Shipstation Connect - Printing Multiple Packing Slips - Filesize bug

[joebunting]

Hi All, 

Just wondering if anyone else has been seeing this same issue. Seems this is a new bug in Shipstation Connect. When we select multiple packing slips to print, the filesize sent to the printer is massive - and causes issues - I think due to the print queue being saturated? 

When selecting 100 or so orders and sending packing slips to print via Connect, the filesize being sent to the printer is above 11gb. Seems massive for 100 pages. 

When simply downloading the packing slips, the resulting PDF filesize is a much more normal 11mb or so. That PDF Contains all 100+ pages.

I've opened a ticket with support and currently waiting a solution. Has anyone else noticed this? 

Thanks

[CaraAdmin]

Hello, @joebunting!

Thank you for posting in the community! It looks like you've been working with support on this issue, which is definitely the right approach. They’re the best resource for troubleshooting and getting this resolved.

For further assistance, you can continue the conversation by replying to your most recent ticket (#7840308). Let us know if there's anything else we can do to help!

Happy Shipping!

-Cara