Postcodes coming through with spaces

[Danielkerlin17]

Hello all,

I've noticed that sometimes some post codes come through with spaces in them. What happens is, I'll go to print the label and then an error occurs. I have to manually remove the space in the postcode. Unsure as to why this is happening. This was never a problem with RM Click and Collect but i've noticed it is on Shipstation.

If anyone could offer advice that would be great.

Thanks

[CaraAdmin]

Hello @Danielkerlin17!

Thank you so much for sharing your post in the community! We highly recommend contacting our support team at support@shipstation for this particular situation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.

Happy Shipping!

-Cara