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Postcodes coming through with spaces

Danielkerlin17
New Contributor

Hello all,

I've noticed that sometimes some post codes come through with spaces in them. What happens is, I'll go to print the label and then an error occurs. I have to manually remove the space in the postcode. Unsure as to why this is happening. This was never a problem with RM Click and Collect but i've noticed it is on Shipstation.

If anyone could offer advice that would be great.

Thanks

1 REPLY 1

CaraAdmin
Khoros

Hello @Danielkerlin17!

 

Thank you so much for sharing your post in the community! We highly recommend contacting our support team at support@shipstation for this particular situation. Theyโ€™ll be more than happy to assist you with troubleshooting and investigating the issue.

 

Happy Shipping!

 

-Cara

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