ShipStation Features
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Barcode / Inventory

We are a Startup having lots of trouble figuring out how to set up our inventory system. We have downloaded and set up ship-station connect but it always tells us that we don't have it downloaded, We bought a barcode scanner on amazon but apparently ...

Jabon17 by First-timer
  • 1848 Views
  • 2 replies
  • 1 kudos

Discounts Not Shown on the Label

We want to have a feature that will automatically declare discounts on orders, rather than manually changing (especially considering that on our site we have plenty of one off codes) and if we don't manually change them, it can cause problems on the ...

Andrej by First-timer
  • 301 Views
  • 1 replies
  • 0 kudos

Error Loading ShipStation

Hi I'm getting the following error logging into all my accounts. I tried 3 different browsers, 3 different computers, and cleared all the cache, and it still doesn't work.

zeropulser_0-1746540551073.png

Order number on Ups ground saver labels

when will Ship station allow printed messages on UPS sure post labels amazon some how got them on so i am assuming Ship Station can also print the order numbercant wait till this issue is resolved

TC2721 by Occasional Contributor
  • 2032 Views
  • 6 replies
  • 2 kudos

AWAITING PAYMENT BULK

Hello,I am writing to request a feature in which we can mark multiple orders in the "awaiting shipment" status as "paid" in bulk, rather than having to process each order individually.The reason for this request is to streamline our order management ...

evelinv by First-timer
  • 1081 Views
  • 1 replies
  • 3 kudos

C'mon ShipStation you are better than this

There is no EASY way to uncombine shipments once combined . Total headache . Why the world is there no uncombine shipments option or something ?? Hours wasted on this nonsense . Pls help ease this ridulousness.Thank you

BH by First-timer
  • 384 Views
  • 1 replies
  • 2 kudos

Solution to Price Gouging Announcement

ShipStation should maintain API access at all the levels that have it today for existing customers at 1Q2025 prices, and only require upgrading to Gold level to get API access if the customer is starting a new account. In other words, respect existin...

Northstar1 by Occasional Contributor
  • 463 Views
  • 1 replies
  • 6 kudos

Login Verification Method

I appears that new security is requiring an verification code sent by email. A text option needs to be added. The login page is already slow to load. Having to wait for an email does not help.I would also like the option to determine how much time pa...

michael18 by Occasional Contributor
  • 1694 Views
  • 7 replies
  • 7 kudos

Product Syncing

Allow a feature that will bring in products/inventory to shipstation from our business Amazon/Ebay accounts when products are added to those platforms. It's a lot to have to manually upload products w/ weights & dimensions daily- as well as quantitie...

cmich by First-timer
  • 419 Views
  • 1 replies
  • 1 kudos

Inventory Mgmt of Packaging Materials?

Hi, we have several types of branded small sleeves, boxes and packaging that go along with each product we ship. One order has 7-8 supporting packaging elements to it. Can Shipstation's Inventory Management or any other functionality help us count do...

Rugiet by New Contributor
  • 5066 Views
  • 8 replies
  • 6 kudos

issue with printing labels

I am having enormous labor to overwrite to enter each order with an email address before the Create & Print label can be printed. This only happen with " GLS Courier " not on Canada Post, Purolator, Canpar etc..Anyone know how to fix this issue and h...

gls 2.jpg
roysonng by New Contributor
  • 449 Views
  • 3 replies
  • 0 kudos

Checkout Rates allowing USPS and UPS ALWAYS

I'm having issues where my checkout will only display one or the other (USPS or UPS) for customers depending on their region with Live Rates on. Some of my customers simply don't like USPS or don't have UPS deliver their packages correctly to their a...

Resolved! Pick list - export to csv

Is there any way we can get a export pick list to csv so we can automate this feature. Currently we feed this into a AI system and convert to csv but it does make mistakes and causing a few issues with the volume.

Lincspp by Occasional Contributor
  • 562 Views
  • 1 replies
  • 2 kudos

Deliver by date on scan to verify screen

Can we get the deliver by date to appear on the scan to verify label creation screen? everytime we get an express order we have to go back and open the order details to see what carrier service we need to pick so the delivery happens before the deliv...

Elogx by New Contributor
  • 307 Views
  • 1 replies
  • 0 kudos

Address update in Shopify not showing up in V3

So in V2, if a customer wanted to change their shipping address and our sales team updated it in Shopify and I ran a manual update/refresh in ShipStation, the address would update from Shopify. I just noticed that V3 is no longer doing this. Has anyo...

BC-Shipping by Frequent Contributor
  • 1236 Views
  • 2 replies
  • 1 kudos

Adding POstal Code list as filter

There is no way to add a full list of Canada Post Postal codes except for 2000 characters which equivalent to 150 postal codes, there are over 800K postal codes There should be a feature to add /upload postal code list, like in Shopify that would all...

Sign in with Google and 2FA in Shipstation

I'm writing to provide feedback on the recent changes to ShipStation's login procedures. While I understand and appreciate the need for improved security and multi-factor authentication, the current implementation has some pain points for us. Here ar...

TIC by Occasional Contributor
  • 366 Views
  • 1 replies
  • 1 kudos

international returns

Edit Ship From address to create a domestic return label. International returns are not yet supported. would be cool if this was a supported feature

tilly by First-timer
  • 255 Views
  • 1 replies
  • 0 kudos

Bundle pricing

I really like the bundle feature. I started using it last year and it has made picking error so much better. There are a couple of things that could be better. First the biggest issue is we sell items that has another item include as one price. When ...

bwoods by Occasional Contributor
  • 307 Views
  • 1 replies
  • 0 kudos

Cannot See the option Packing Slip under templates

Hi ExpertsI cannot see the Packing Slip options under Templates in ShipStation. Can you someone please help. I saw the help center link, but I don't see that particular option. Any clues.https://help.shipstation.com/hc/en-us/articles/360045864131-How...

Product/UPC Label

I understand ShipStation doesn't offer product label printing options in their subscription model, but are there are any third-party integrations available that would allow me to use some of the data from each ShipStation order to print a label I cou...