Hello,When using the "Rate Shopper" service to purchase FedEx labels for order 112-9479072-1042642, we noticed that the address field was missing. The system allowed us to purchase the label without any warnings.We believe this is because the "Rate S...
When searching for orders in Shipstation, the search feature is very limited and not reliable. To search by postcode, you have to mess with filters and type in the exact postcode in the filter section - the search bar needs to bring up orders by post...
It would be helpful to have line item associated fields in the automation function e.g. line item value - as we had a situation where we had 0 value goods which build up parts to bigger orders, these come through with no commercial value, or item val...
As part of our ongoing commitment to sustainability and transparent reporting, we are actively collecting data to assess and improve our environmental impact. In this regard, it would be very helpful if Ship Station could assist by creating a report ...
We add the amount paid on VAT to the customs data. Later, if we want to review whether the data was entered correctly, that information is not visible. We have had situations where we needed to void that label and make a new label to ensure that ever...
In our company, it is important that two of us have access to batches and the ability to print. I feel like at one time, this was an option but sometime last year, we noticed others did not have access to certain features within batching. Please upda...
Hello there, I would like to ask or request that will create an integration for automatic order import and shipment updates in the future. I hope the developer will notice this:) Thank you!
Hi, is there a way to add a QR code to the Packing Slip that references data from a field in the order. I am aware that I can add a barcode that can do that. Is there a way to have a QR code generated instead?
stop pushing orders from shopify to Shipstation.if ( Shopify order tags = pre_order )So not push to Shipstationelse Push to Shipstation all order.shopify order in tag = pre_order so don't push to Shipstation.Do you have any idea about this so please ...
When adding an IOSS #, the system masks the # you add, making it difficult to verify at the point of applying it to an order. The workaround is to add the same IOSS # to the nickname of the entry. There is no reason I can think of to mark that # from...
With our workflow, we print the label few hours later after it is created, right at the point it is being shipped out.If we are able to get label printed date programmatically, we can send an email to a client that their order has been shipped exactl...
Hey!Sometimes postcodes come through in the wrong format e.g. AAA AA A, and this causes an error when I try to print the label. It would be much more efficient if I could catch and fix this issue before shipping.Is there a way to set up an automation...
Managing tags is one of the most powerful ways to organize and automate workflows in ShipStation. However, the current API requires a separate call for each tag added or removed from an order. This quickly becomes inefficient when managing orders tha...
I'd love to be able to bulk update my customs item and price. (IE it automatically populates the item and a price but it's not always accurate) i'd love to just be able to click a few and update more customs info
There is no item description and item SKU the most essentials order info on the custom export order template.
I have several automation rules set up with the action "Adjust Order Weight" and I cannot get it to work. The criteria are being met, the log shows the rule as "applied", and the other actions in the rule are working, but the order weight is never ad...
Hi there, is there any plans to integrate with the accounting software Xero?
I would like to edit the shipstation email that sends out for shipment notification. I can see the edit button when I click the three dots next to it but its greyed out! Is there a way to edit the default email or do I just need to create a new email...
To remove or disable Autopay on Ku-ku -Fm, navigate to the AutoPay settings in your profile, Ku-kufM contact us:00,923-6611-889✓auto pay request deactivate..
Hi everyone,I’ve noticed that the default packing slips include an extra “related products line” that shows additional information on the description section under each item. In my experience this creates unnecessary confusion because it makes the sl...
Hello,There needs to be a variable to call on our custom packing slips that can reference back to the bundle SKU that each component is from. The order page lists this bundle sku no problem - I want a way to call it for my packing slips.Also the imag...
We want to have a feature that will automatically declare discounts on orders, rather than manually changing (especially considering that on our site we have plenty of one off codes) and if we don't manually change them, it can cause problems on the ...
Attention ShipStation Software Engineers and Developers: Please consider implementing a feature that allows for the complete deletion of a store, rather than simply making it inactive. Additionally, I have been experiencing intermittent issues with s...
Ship station has all kind of crazy pricing for my customers and wont read real time rates. I keep loosing sales because of this. They blame big commerce and big commerce blames ship station. What is my best bet here? Shipper HQ any better??? I need a...
Would love to see the ability to update the Harmonization Field in batch orders. For businesses who only ship one product with the same code this would allow us to actually batch print. Currently have to go into each order and manually update the har...
I need someone to explain this. My company pays for our daily FedEx pickups on our FedEx account. But we rate shop for the best possible price for each shipment at the requested service speed. Why does it matter if I'm putting a "FedEx from Shipstati...
Request to update restrictions and automation to allow multiple users with the same restrictions and automation rules to view the same orders. Currently, if we restrict a user's access to allow them to only view orders assigned to them, and we then a...
An error occurred attempting to update orders: Input string was not in a correct format. anyone else getting this?
you already enabled batch return labels. Please add the ability to return the labels to a DIFFERENT Return Address. PLEASE!!!
It would be great to be able to add a condition for scanned/verified. Currently its a very manual process to tag each order scanned/verified. Please make it so that we can create an automated rule to add a tag to an order once the shipment is scan/ve...
