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missing address on the fedex puchase label

Hello,When using the "Rate Shopper" service to purchase FedEx labels for order 112-9479072-1042642, we noticed that the address field was missing. The system allowed us to purchase the label without any warnings.We believe this is because the "Rate S...

kolokorug by Occasional Contributor
  • 315 Views
  • 1 replies
  • 0 kudos

Line Item fields in Automations

It would be helpful to have line item associated fields in the automation function e.g. line item value - as we had a situation where we had 0 value goods which build up parts to bigger orders, these come through with no commercial value, or item val...

VAT paid amount is not visible on printed orders

We add the amount paid on VAT to the customs data. Later, if we want to review whether the data was entered correctly, that information is not visible. We have had situations where we needed to void that label and make a new label to ensure that ever...

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Multiple Assignments on Batches

In our company, it is important that two of us have access to batches and the ability to print. I feel like at one time, this was an option but sometime last year, we noticed others did not have access to certain features within batching. Please upda...

Nsweeney by New Contributor
  • 269 Views
  • 1 replies
  • 0 kudos

New Feature Suggestion

Hello there, I would like to ask or request that will create an integration for automatic order import and shipment updates in the future. I hope the developer will notice this:) Thank you!

QR codes - packing slip

Hi, is there a way to add a QR code to the Packing Slip that references data from a field in the order. I am aware that I can add a barcode that can do that. Is there a way to have a QR code generated instead?

Lamps by Occasional Contributor
  • 3914 Views
  • 6 replies
  • 3 kudos

IOSS masked #

When adding an IOSS #, the system masks the # you add, making it difficult to verify at the point of applying it to an order. The workaround is to add the same IOSS # to the nickname of the entry. There is no reason I can think of to mark that # from...

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Allow to get label printed date via API

With our workflow, we print the label few hours later after it is created, right at the point it is being shipped out.If we are able to get label printed date programmatically, we can send an email to a client that their order has been shipped exactl...

josh_gfb by First-timer
  • 695 Views
  • 3 replies
  • 0 kudos

Postcode Incorrect Format

Hey!Sometimes postcodes come through in the wrong format e.g. AAA AA A, and this causes an error when I try to print the label. It would be much more efficient if I could catch and fix this issue before shipping.Is there a way to set up an automation...

bulk update customs items/amounts

I'd love to be able to bulk update my customs item and price. (IE it automatically populates the item and a price but it's not always accurate) i'd love to just be able to click a few and update more customs info

hfxpins by Contributor
  • 269 Views
  • 1 replies
  • 0 kudos

export template

There is no item description and item SKU the most essentials order info on the custom export order template.

ivan444 by First-timer
  • 336 Views
  • 1 replies
  • 0 kudos

Automation "Adjust Order Weight" not functional.

I have several automation rules set up with the action "Adjust Order Weight" and I cannot get it to work. The criteria are being met, the log shows the rule as "applied", and the other actions in the rule are working, but the order weight is never ad...

How to edit email templates

I would like to edit the shipstation email that sends out for shipment notification. I can see the edit button when I click the three dots next to it but its greyed out! Is there a way to edit the default email or do I just need to create a new email...

Packing Slip

Hi everyone,I’ve noticed that the default packing slips include an extra “related products line” that shows additional information on the description section under each item. In my experience this creates unnecessary confusion because it makes the sl...

AOAM by First-timer
  • 517 Views
  • 2 replies
  • 0 kudos

Discounts Not Shown on the Label

We want to have a feature that will automatically declare discounts on orders, rather than manually changing (especially considering that on our site we have plenty of one off codes) and if we don't manually change them, it can cause problems on the ...

Andrej by First-timer
  • 667 Views
  • 2 replies
  • 1 kudos

Store

Attention ShipStation Software Engineers and Developers: Please consider implementing a feature that allows for the complete deletion of a store, rather than simply making it inactive. Additionally, I have been experiencing intermittent issues with s...

HELP SHIP STATION NOT WORKING

Ship station has all kind of crazy pricing for my customers and wont read real time rates. I keep loosing sales because of this. They blame big commerce and big commerce blames ship station. What is my best bet here? Shipper HQ any better??? I need a...

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cigrafix by First-timer
  • 215 Views
  • 0 replies
  • 0 kudos

Batch Add Harmonization Field

Would love to see the ability to update the Harmonization Field in batch orders. For businesses who only ship one product with the same code this would allow us to actually batch print. Currently have to go into each order and manually update the har...

Salty by First-timer
  • 765 Views
  • 2 replies
  • 0 kudos

Automation Rule: Assign Orders to Multiple Users

Request to update restrictions and automation to allow multiple users with the same restrictions and automation rules to view the same orders. Currently, if we restrict a user's access to allow them to only view orders assigned to them, and we then a...

User_EP by New Contributor
  • 1422 Views
  • 4 replies
  • 2 kudos

Scan to Verify Tag

It would be great to be able to add a condition for scanned/verified. Currently its a very manual process to tag each order scanned/verified. Please make it so that we can create an automated rule to add a tag to an order once the shipment is scan/ve...

DaraS by First-timer
  • 2612 Views
  • 7 replies
  • 3 kudos