Is there a way to assign certain carriers to certain stores?Or block certain carriers from certain stores?Use case:We have our Amazon store connected. We would only ever ship with Amazon Buy Shipping. I'd like to be able to block our other carriers f...
Having trouble with ShipStation API integration where orders from our e-commerce store aren't importing correctly. Some orders come through fine but others get stuck with incomplete shipping addresses or missing product details.The API connection wor...
I'm a new customer, and ShipStation has already proven very useful to me, so I'm really glad it exists, but the UX is, I hope you'll forgive me for saying, terrible. I understand that it's a very complicated process and requires a lot of specific thi...
I understand ShipStation doesn't offer product label printing options in their subscription model, but are there are any third-party integrations available that would allow me to use some of the data from each ShipStation order to print a label I cou...
We had a wild error yesterday that we only caught when it was too late and order was shipped resulting in $100 loss plus negative customer satisfaction and likely negative feedback.Without any warning from shipstation 3 different people orders got co...
UPS has a API which could be added to Shipstation to reduce administration fees for E-commerce Shipping into the US. The API (World Ease) creates a master shipment for customs and all children can be attached.Currently, this feature is an add on in W...
Hello, For all international orders we need to go back into the order and manually print out 3 copies of the custom docs.It would be helpful to add in a scan code to print the customs forms, but the current setup closes an order after it is printed.S...
It would be very helpful for us to be able to use QR Codes on our products in place of UPC codes. We have to purchase the UPC numbers each time we run out. By using QR codes, we could have a QR that is derived from the actual SKU data that is unique ...
Hello,When using the "Rate Shopper" service to purchase FedEx labels for order 112-9479072-1042642, we noticed that the address field was missing. The system allowed us to purchase the label without any warnings.We believe this is because the "Rate S...
When searching for orders in Shipstation, the search feature is very limited and not reliable. To search by postcode, you have to mess with filters and type in the exact postcode in the filter section - the search bar needs to bring up orders by post...
It would be helpful to have line item associated fields in the automation function e.g. line item value - as we had a situation where we had 0 value goods which build up parts to bigger orders, these come through with no commercial value, or item val...
As part of our ongoing commitment to sustainability and transparent reporting, we are actively collecting data to assess and improve our environmental impact. In this regard, it would be very helpful if Ship Station could assist by creating a report ...
We add the amount paid on VAT to the customs data. Later, if we want to review whether the data was entered correctly, that information is not visible. We have had situations where we needed to void that label and make a new label to ensure that ever...
In our company, it is important that two of us have access to batches and the ability to print. I feel like at one time, this was an option but sometime last year, we noticed others did not have access to certain features within batching. Please upda...
Hello there, I would like to ask or request that will create an integration for automatic order import and shipment updates in the future. I hope the developer will notice this:) Thank you!
Hi, is there a way to add a QR code to the Packing Slip that references data from a field in the order. I am aware that I can add a barcode that can do that. Is there a way to have a QR code generated instead?
stop pushing orders from shopify to Shipstation.if ( Shopify order tags = pre_order )So not push to Shipstationelse Push to Shipstation all order.shopify order in tag = pre_order so don't push to Shipstation.Do you have any idea about this so please ...
When adding an IOSS #, the system masks the # you add, making it difficult to verify at the point of applying it to an order. The workaround is to add the same IOSS # to the nickname of the entry. There is no reason I can think of to mark that # from...
With our workflow, we print the label few hours later after it is created, right at the point it is being shipped out.If we are able to get label printed date programmatically, we can send an email to a client that their order has been shipped exactl...
Hey!Sometimes postcodes come through in the wrong format e.g. AAA AA A, and this causes an error when I try to print the label. It would be much more efficient if I could catch and fix this issue before shipping.Is there a way to set up an automation...
Managing tags is one of the most powerful ways to organize and automate workflows in ShipStation. However, the current API requires a separate call for each tag added or removed from an order. This quickly becomes inefficient when managing orders tha...
I'd love to be able to bulk update my customs item and price. (IE it automatically populates the item and a price but it's not always accurate) i'd love to just be able to click a few and update more customs info
There is no item description and item SKU the most essentials order info on the custom export order template.
I have several automation rules set up with the action "Adjust Order Weight" and I cannot get it to work. The criteria are being met, the log shows the rule as "applied", and the other actions in the rule are working, but the order weight is never ad...
Hi there, is there any plans to integrate with the accounting software Xero?
I would like to edit the shipstation email that sends out for shipment notification. I can see the edit button when I click the three dots next to it but its greyed out! Is there a way to edit the default email or do I just need to create a new email...
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Hi everyone,I’ve noticed that the default packing slips include an extra “related products line” that shows additional information on the description section under each item. In my experience this creates unnecessary confusion because it makes the sl...
Hello,There needs to be a variable to call on our custom packing slips that can reference back to the bundle SKU that each component is from. The order page lists this bundle sku no problem - I want a way to call it for my packing slips.Also the imag...
We want to have a feature that will automatically declare discounts on orders, rather than manually changing (especially considering that on our site we have plenty of one off codes) and if we don't manually change them, it can cause problems on the ...
