We received several complaints from customers that they did not get
notifications that their orders had shipped. We took a look at our
shipping notification emails and found that the IP they were being sent
from, via Sendgrid, was blacklisted in seve...
We are working on a custom software solution which will integrate
directly with 3dCart and ShipStation allowing you to monitor all of the
packages you have in the mail stream from one powerful dashboard. Our
goal is to create an easy to use yet robus...
Good morning, We have finished setting up our own UPS account and
integrating our negotiated rates. We did all of this to enable EDI
support with UPS to make customs processing easier. Could someone please
point me in the right direction for how to e...
I reached out to Shipstation in June of 2022 and reported that we had an
uptick in shipping notification emails going to spam. We ran tests and
found that the sending IP was blacklisted on several spam sites. I went
back and forth with support severa...